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  1. #1
    Member blizz93cw's Avatar
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    January 18th, 2005
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    Is anyone else having problems with 1-800 Pet Meds links. I haven't had any sales in quite some time (last month) and I thought I'd follow one of my own links for the heck of it. When I click the link I get a blank page with this message:

    RedBack.RedPages.1 error 'xxxxxxxx'
    Can't connect to account 'rblive' (10.1.1.10:8313) rc=-1
    /includes/uti_common.asp, line 19

    I tried updating the page with a new link and I get the same result. Anyone have any ideas?
    thanks!

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    A page a day keeps fresh tires on the Vette...
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  2. #2
    ABW Ambassador
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    January 18th, 2005
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    1,350
    Everything seems normal here. Lily

  3. #3
    ABW Ambassador Greg Rice's Avatar
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    January 18th, 2005
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    4,889
    Well, my link went to their site but the product I tried, #10246 in the datafeed came up with that number as the description and also the price, which showed $10,246.00. Checked another product, #1020 (Ear Clear 4oz Bottle) and it came up the same, that number as the description and the price $1,020.00. Then I tried a banner and got

    RedBack.RedPages.1 error '80004005'

    Can't connect to account 'rblive' (10.1.1.10:8313) rc=-1

    /includes/uti_common.asp, line 19

    Yep, something is hosed.

  4. #4
    Member blizz93cw's Avatar
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    January 18th, 2005
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    Somehow I doubt there will be anyone in the office tonight to rectify this.

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    A page a day keeps fresh tires on the Vette...
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  5. #5
    Member
    Join Date
    January 18th, 2005
    Posts
    87
    Can you send me the link or direct me to the page and I'll take a look and try to figure out what's going on.

    If it's on our end, we'll get it fixed ASAP. If it's Linkshare, we'll have them solve it. If it's on your end, you owe me a piece of pumpkin pie

    Please email me at: alex@1800petmeds.com

    Thanks,
    Alex



    -----------------------
    Alex Irvin
    Affiliate Program Director
    1800petmeds.com
    alex@1800petmeds.com

  6. #6
    ABW Ambassador
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    January 18th, 2005
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    Alex,

    Nice of you to stop by on Thanksgiving.

    Lily

  7. #7
    Member
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    January 18th, 2005
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    133
    I think if you just go to http://www.1800petmeds.com and try to click on any link you'll see the problem. The site isn't loading any pages.

    The homepage loads but clicking on any item results in a product not found page.

  8. #8
    ABW Ambassador
    Join Date
    January 18th, 2005
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    1,350
    Hi etlt,

    Just went to 1-800-petmeds.com and clicked on a few products and everything seemed fine now.

    Lily

  9. #9
    Member
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    January 18th, 2005
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    133
    Yup, it looks like things are working fine now.

  10. #10
    Member blizz93cw's Avatar
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    January 18th, 2005
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    Hmmm... I guess someone was in the office on THanksgiving night. Things Back to normal! Thanks Alex

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    A page a day keeps fresh tires on the Vette...
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