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  1. #1
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    They put up the following message in Linkshare now:

    "LinkShare Reporting Update: There was a delay in updating your online reports for the last few days. All reports for November have now been updated. Online reports for months prior to 11/03 may appear to be missing sales information. We are aware of the situation and will resolve as soon as possible. Thank you for your patience."

  2. #2
    Moderator MichaelColey's Avatar
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    It looks like most of my reporting is now updated. Overstock still has some gaps. They've been having problems with transaction files over the past couple weeks, so it's probably related to that rather than Linkshare's recent problems.

    Michael Coley
    Amazing-Bargains.com

  3. #3
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by MichaelColey:
    Overstock still has some gaps. They've been having problems with transaction files over the past couple weeks, <HR></BLOCKQUOTE>

    I wish that is true! Comparing with October first 3 weeks, my November Overstock stat is aweful.

    Michael, care to explain more about the Ooverstock issue?

  4. #4
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>All reports for November have now been updated. <HR></BLOCKQUOTE>
    Yep. Lots of clicks. No sales.
    Back to normal.

  5. #5
    Moderator MichaelColey's Avatar
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    I'm not really sure what the issue was, but a couple of their daily transaction files didn't make it to Linkshare. When I noticed the reporting gaps, I emailed Adam. He tracked down the problem and made sure the files were transfered and processed.

    Michael Coley
    Amazing-Bargains.com

  6. #6
    Moderator MichaelColey's Avatar
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by MichaelColey:
    Overstock still has some gaps. They've been having problems with transaction files over the past couple weeks, so it's probably related to that rather than Linkshare's recent problems.<HR></BLOCKQUOTE>The reporting for Overstock now looks complete.

    Michael Coley
    Amazing-Bargains.com

  7. #7
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    How can Linkshare say it's fixed when it's clearly not fixed. I just had a merchant confirm that sales are STILL missing from Linkshare. This is a very serious issue because we don't know how many sales and from how many merchants those sales are missing. This needs to be taken care of ASAP!!

  8. #8
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    Well it is getting close to the days end here (business) and no reports are still available from October and prior...

  9. #9
    Outsourced Program Manager Chris -  AMWSO's Avatar
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    Wednesday morning here and I am still missing data....

    Cheers

    Chris


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  10. #10
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    Well you are a bit ahead of us other folks...

  11. #11
    ABW Ambassador LinkShare Moderator's Avatar
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    Hi All -

    At this time, affiliate online reports are now updated from September to date. Months prior to 09/03 may appear to be missing sales information. We are aware of the situation and are working to resolve as quickly as possible. Again, thank you for your patience and I will continue to keep you updated as I have information.

    Sarah

  12. #12
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    Nevermind. I evidentally don't know how to use a computer.

    Michael

    [This message was edited by EmDub on December 03, 2003 at 02:38 PM.]

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