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  1. #1
    Newbie
    Join Date
    January 18th, 2005
    Posts
    36
    Hi ABW Friends,
    I'm having a problem with one of my recent missing commission check.
    From linkshare's payment report, it says:
    this check was mailed out on 05/06/2004
    Actually at the same date(05/06/2004), another check was mailed out to the same address and I've already received it more than 10 days ago, but I still haven't received this check and I'm afraid it may be missing somewhere.

    I have contacted "abw@linkshare.com" found in this forum 2 days ago, but got no response so far. I'm wondering who or what address I should write to to solve this probelm since linkshare's support team seems not that responsive. Is this common or anyone else met this problem before?

    Your help is really appreciated.

    Feng

  2. #2
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    744
    feng zhu,

    Hang in there! I would log in to Linkshare and go to the "Help" section, where you should be able to find information on the question, "What does 'Check Mailed By - LinkShare' mean?"

    If you need to ask them a question, see "Still need to ask a question?" I clicked on "Click here if none of the FAQ's address your question" and was given the option of sending an email, or using their Live Chat (which I have successfully used before).

    Last year, I had a check that was torn in the mail - it literally had a chunk missing, so I could not cash it. Linkshare was very responsive regarding replacing the check. They may have specific rules regarding missing checks. I see that their checks are valid for 180 days, so they may want to wait for the missing check to either surface, or expire before issuing a new one.

    Good luck!

  3. #3
    Newbie
    Join Date
    January 18th, 2005
    Posts
    36
    thanks very much, GSacc! I will go and check it out.

    Feng

  4. #4
    Full Member
    Join Date
    January 18th, 2005
    Posts
    372
    Your check was probably mailed to Guam.

    Seriously, Linkshare is notorious for having its checks stick to one another. Good chance it was mailed to another affiliate...

  5. #5
    Newbie
    Join Date
    January 18th, 2005
    Posts
    36
    finally got a response from them, they let me wait more time to see if there's possible delays.
    But two checks were mailed out the same day and I have received one of them more than 10 days ago, nobody except linkshare believes it will still come.

    Feng

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