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  1. #1
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    I can't log into the LinkShare interface. I keep getting:
    "You have been logged out for security reasons. To log back in again, please enter your Username and Password above. For your convenience, you will be brought directly back to the page you were accessing in your account."

    Never seen that before. Is anyone else getting errors?

  2. #2
    ABW Ambassador Andy's Avatar
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    FIVE attempts to login to LinkShare this morning returned this message:

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> You have been logged out for security reasons. To log back in again, please enter your Username and Password above. For your convenience, you will be brought directly back to the page you were accessing in your account. <HR></BLOCKQUOTE> That would have been great if I'd ever been able to login, but since I was never allowed access, the message seems a bit off topic.

    FIX YOUR LOGIN, LINKSHARE!

    Andy

  3. #3
    Full Member webpartner's Avatar
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    Haven't been able to log in to linkshare for the past 24 hours... Keep getting...

    "You have been logged out for security reasons. To log back in again, please enter your Username and Password above. For your convenience, you will be brought directly back to the page you were accessing in your account."

    ...even though I can't log on in the first place.

    Ok, which one of you guys whacked 'em?...
    <Font size="1" color="99000">Never doubt anybody's word for anything... but... Always double check everything... - Grandpa</font>

  4. #4
    Full Member jarec2001's Avatar
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> "You have been logged out for security reasons. To log back in again, please enter your Username and Password above. For your convenience, you will be brought directly back to the page you were accessing in your account."
    <HR></BLOCKQUOTE>

    I believe the extra numbers/letters that you see are case sensitive. You might make sure tht you're entering them correctly.

  5. #5
    Full Member webpartner's Avatar
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    Thanks Jim... but it's not just me...

    Andy and Sideburn can't get in either...

    http://abw.infopop.cc/eve/ubb.x?a=tp...89&m=225104345

    The extra letters and numbers have never been
    case sensitive before but I tried it both ways
    just in case... I'd love to know if it's just
    the 3 of us or if other people are having the
    same problem...

    By the way, your site looks good...

    Thanks again...
    <Font size="1" color="99000">Never doubt anybody's word for anything... but... Always double check everything... - Grandpa</font>

  6. #6
    ABW Ambassador Andy's Avatar
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> I believe the extra numbers/letters that you see are case sensitive. You might make sure tht you're entering them correctly. <HR></BLOCKQUOTE> Originally, they were case sensitive. But LS changed it so they aren't any longer, after numerous complaints.

    I haven't been back to attempt a login again, maybe tomorrow morning when I'm doing a stats check I'll be fortunate enough to be graced with entrance at LS.

    Andy

  7. #7
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    I'm in.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  8. #8
    ABW Ambassador Andy's Avatar
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    Just tried. Still can't get in.

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> You have been logged out for security reasons. To log back in again, please enter your Username and Password above. For your convenience, you will be brought directly back to the page you were accessing in your account. <HR></BLOCKQUOTE>Andy

  9. #9
    Outsourced Program Manager Chris -  AMWSO's Avatar
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    I can get in, but some of my guys have been having that same error and getting logged out after an hour, I am wondering if their is something in place to track mutliple logins from one IP or something like that?

    Cheers

    Chris
    Affiliate Marketing by AMWSO. Skype - chrissanderson ::: TEL 1-720-336-1784 ::: www.amwso.net
    Join our affiliate programs :Vaper Empire, Iolo, Art of Tea, or See ALL our Programs here

  10. #10
    ABW Veteran jc101's Avatar
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    I haven't had any trouble logging to linkshare.. I must be a lucky bastard!

  11. #11
    ABW Ambassador Andy's Avatar
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    Still can't get in this morning. Same message, makes it sound like I've been logged in without activity, and was logged out. But I can't login at all. Over 24 hours with no access.

    Nice job, LinkShare. Award a prize to a cheat and lock out your honest affiliates so they can't have access. Really nice.

    Andy

  12. #12
    ABW Ambassador Andy's Avatar
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    I STILL CAN'T GET IN!

    Is ANYONE at LinkShare looking into this?

    Andy

  13. #13
    15 years and counting
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    Andy, I had this problem several times. Each time it was because I was working on my firewall settings.
    Last week after using SpywareBlaster, it was the same, again and again:
    "You have been logged out for security reasons. To log back in again, please enter your Username and Password above. For your convenience, you will be brought directly back to the page you were accessing in your account."
    I was able to login after removing everything related to LS.

  14. #14
    ABW Ambassador Andy's Avatar
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    Zeus,

    Thanks! Your answer helped me figure out what was wrong. I'd tried to access LS with my firewall disabled a couple of times, so I knew that wasn't it. But it seemed like something similar to that must be causing the problem.

    Well, I finally determined Linksynergy cookies were being blocked by my computer, so it wouldn't allow LS to issue a cookie at login! Not sure how that happened, but something updated and blocked LS all of a sudden!

    Thanks for helping me to stay on the right track!

    Andy

  15. #15
    Full Member webpartner's Avatar
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    Eureka! Thanks Zeus... that was it!

    "SpywareBlaster" blocks linkshare as a spyware/tracking
    cookie... under the "Internet Explorer" tab... even so...

    I would recommend that every person doing any
    kind of business on the internet install this program...
    "SpywareBlaster" blocks a lot of little net-nasties and
    keeps them from being installed... best of all... it's FREE!

    Once you install "SpywareBlaster" you should enable all
    protections... if you're an affilate for linkshare merchants
    and want to log in to your account... here's what you do...

    Open SpywareBlaster... then click on the "Internet Explorer"
    tab at the top of the page... when the menu appears showing
    that all boxes are checked... scroll down near the end of
    the list and un-check the box that says "LinkSynergy" ...

    Then just click on "remove protection for unchecked items"
    at the bottom of the page... works great...

    The question in my mind is, why does SpywareBlaster consider
    the linkshare cookie as spyware?... Just wondering...

    Thanks again Zeus for pointing me in the right direction...

    Bob
    <Font size="1" color="99000">Never doubt anybody's word for anything... but... Always double check everything... - Grandpa</font>

  16. #16
    15 years and counting
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    My pleasure, Guys
    FYI, I asked Linkshare thru their contact email a few months ago. Never got an answer. Told them my findings. Still can find anything in their help or resource center.

  17. #17
    ABW Ambassador Andy's Avatar
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    Apparently the spyware companies must know something we don't. Since LS and CJ cookies are being blocked, there must be something done with them other than just session managment.

    Perhaps the data from them is being sold to third parties, or used for marketing. Since the networks don't seem to be doing anything about it after all this time, I'd say they must be spyware. Nice to know we're affiliating with such scumbags, isn't it?

    Now when is TrueTracker going to be up and running???

    Andy

  18. #18
    Full Member webpartner's Avatar
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Zeus:
    My pleasure, Guys
    FYI, I asked Linkshare thru their contact email a few months ago. Never got an answer. Told them my findings. Still can find anything in their help or resource center. <HR></BLOCKQUOTE>

    Zeus...

    They may not have it in their resource center...
    but they're well aware of the problem...
    several days after I emailed them, and after you
    had already solved my problem... they emailed
    me a definitive list of possible solutions...
    anyone having log in problems should find a
    solution in their responce -facinating reading...

    From linkshare...

    Thank you for your email!

    If you are having problems logging on to LinkShare, please try the following:

    1.
    Clean Cache In NAVIGATOR:

    Go to EDIT
    Click on PREFERENCES
    Click on the + (plus sign) next to Advanced.
    Click on CACHE under word Advanced.
    Click on CLEAR MEMORY CACHE and CLEAR DISK CACHE. When it prompts 'is
    this okay,' click OK. Click OK to exit out of the prompt.

    **You may want to exit all the way out of the browser and then re-open
    the browser before attempting to access LinkShare.com again.

    Clean Cache In EXPLORER:

    Click on INTERNET OPTIONS, which is either under VIEW or TOOLS,
    depending on Explorer Version. (Version 4 under VIEW and version 5 under

    TOOLS)
    Click on DELETE FILES under the Temporary Internet File Category (in the

    General tab). Click OK.
    Click OK again to exit.

    **You may want to exit all the way out of the browser and then re-open
    the browser before attempting to access LinkShare.com again.

    Clean Cache in AOL (v4.0):

    Click on ‘MY AOL’ (on the tool bar at the top of the AOL Screen).
    Click on PREFERENCES.
    Under PREFERENCES, Click on the WWW icon.
    Under TEMPORARY INTERNET FILES, Click on DELETE FILES.
    Under HISTORY, Click on CLEAR HISTORY.
    Click on OK to exit.

    2.
    Enable Cookies on NAVIGATOR:

    Go to EDIT.
    Click on PREFERENCES.
    Click directly on ADVANCE.
    Be sure the box that says "ACCEPT ALL COOKIES" is checked off.
    Click OK to exit

    Enable Cookies on EXPLORER:

    Go to INTERNET OPTIONS
    This is under either VIEW or TOOLS depending on version. (Version 4
    under VIEW and version 5 under TOOLS)
    Click Security tab.
    Click on Custom Level.
    Scroll Down to COOKIES&gt;
    "Enable Cookies" should be checked off.
    Click OK to exit

    I.E. 6
    TOOLS, INTERNET OPTIONS, PRIVACY, move volume bar all the way to the bottom. It should now say: Accept All Cookies.
    Enable Cookies on AOL (v4.0) for WINDOWS:

    Click on START MENU from desktop
    Click on SETTINGS, then CONTROL PANEL
    Click on the INTERNET icon.
    Click the ADVANCED tab and scroll down until you see the word COOKIES.
    Click on ALWAYS ACCEPT COOKIES.
    Click on APPLY and then OK to exit.

    Enable Cookies on AOL (v3.x) for WINDOWS or (v4.x) for MACINTOSH:

    Click on MEMBERS or MY AOL.
    Click PREFERENCES.
    Click on WWW or WEB.
    Click on ADVANCED TAB and scroll down until you see the word COOKIES.
    ENABLED should be checked off.
    Click OK to exit.

    Enable Cookies on AOL (v3.x) for MACINTOSH:

    Cookies are NOT available through v3.x for Mac. AOL recommends upgrading to AOL 5.0.
    This is available to download at http://free.aol.com.

    **********************************************************
    If you are receiving blank pages within your LinkShare Account:
    Enabled the following (by checking off the box) SSL 2.0, SSL 3.0 and TLS 1.0 under Internet OPtions, Advanced.

    ***SECURITY SETTINGS***
    If you use Norton Internet Security 3.0 and you have the Privacy
    Level set to High, then you will be unable to login to Linkshare. Setting the Privacy Level to Medium will allow you to login without any problems.

    If you are using IE 6.0, please allow all cookies from linksynergy.net
    in order for you to access your "Update Profile." Just go to
    TOOLS&gt;INTERNET OPTIONS&gt;PRIVACY&gt;WEBSITES EDIT . That will force your browser to accept all cookies from linksynergy.net. For more information,
    please visit
    Microsoft on how to enable cookies
    http://www.microsoft.com/windows/ie/...to/default.asp

    If you have hosts file that block certain pop-up ads, then it will inadvertently block Linkshare. Please make sure you do not have pop ups blocked.
    Kazaa, Spybot Search and Destroy have host files that block LinkShare. In addition, when spywareblaster is installed on a PC it will automatically disable any cookies from linkshare.


    If you are using a dial up service (AOL, Compuserve, etc.) please contact your provider to see if they have something blocking www.linkshare.com. Many dial up
    providers have automatic pop-up blocking features enabled, which may block LinkShare.com.

    Note: This procedure is only a suggestion. LinkShare does not provide any support for this procedure other than these directions.

    Do you have a kazaa software, ad blocking or shareware software on your computer?
    To undo Kazaa, a user would have to:

    1) Click the start button | search | for files or
    folders
    2) Type in "host*.*" and "HOST*.*"
    3) The HOSTS file you're looking for should be in
    C:\Program Files\KaZaA Lite or windows\system file\KaZaA Lite
    4) When you open it in Word (or whatever word
    processor you have), you should see a really long list
    of urls. Look through the host files to make sure they have a reference to Kazaa or LinkShare, there may be some additional host files listed.
    5) Delete the following from the list.
    www.linkshare.com, linksynergy.com,
    6) If you find something similar to the strings above, delete them.
    7) Save the HOSTS file
    8) Close your browser and try clicking the coupon link
    again.

    If you have ad blocking and shareware software, please add LinkShare as a trusted site or disable the software all together.

    Firewalls and some security software can also block certain links.

    If you use Norton Internet Utilities and "block ads" is set, then the Linkshare links are being blocked. You should change that setting.

    Note: This procedure is only a suggestion. LinkShare does not provide any support for this procedure other than these directions.

    ---------------

    I'm extremely curious as to why all of these
    3rd party software programs consider linkshare
    such a dangerous site... could be a case of
    "where there's smoke... there's fire..."

    I will give them credit for at least responding
    and providing honest information and a list
    of real solutions... but, there's no longer any
    doubt... they are very much aware of what's
    going on... my hat's off to them for having the
    guts to admit it and actually trying to help...

    What I'd really like to see is for them to take
    steps to correct the situation and put out what
    ever fires caused them to be banned by these
    software programs and get themselves un-banned.

    Admiting the problem is a good first step...
    correction should be the next one... we'll see...

    Thanks again Zeus for helping me solve the problem in the first place...
    <Font size="1" color="99000">Never doubt anybody's word for anything... but... Always double check everything... - Grandpa</font>

  19. #19
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> I'm extremely curious as to why all of these
    3rd party software programs consider linkshare
    such a dangerous site... could be a case of
    "where there's smoke... there's fire..." <HR></BLOCKQUOTE>

    From the spyware perspective, they're trying to make a less intrusive and annoying computer user experience. That includes blocking "annoying and irrelevant banner ads" on "pages that are just loaded with tons of unrelated third party images, logos, etc."

    So, spyware is "protecting" the general computer user from all of the "obnoxious" affiliate sites out there that are "nothing but ads."

    I must admit, that before I was involved with Linkshare, I certainly willingly and knowingly blocked EVERYTHING (by manually adding to my hosts file) served from or linked to anything including linksynergy.com - those websites did get very annoying.

    With these tools becoming more popular, it means that affiliates will need to have better methods to increase clickthrough and conversion rates - or at least more aesthetically pleasing, relevant pages.

  20. #20
    Member concorde's Avatar
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    January 18th, 2005
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    I scanned adware and spyware in my computer using Spybot(freeware, recommend for you guys) yesterday and then have the same problem as Sideburn. Now I have to login to my panel using other non-IE based brower, like FireFox.

  21. #21
    Full Member webpartner's Avatar
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    concorde...

    if you want to keep using explorer just open
    spybot and click on "settings" in the lower left
    hand corner... then choose "ignore products"...

    When the screen appears click the "All Products"
    tab... page down and check the box for LinkSynergy...
    then click the "Cookies" tab and scroll down
    and check the box for LinkSynergy...

    You can now log into Link Share with explorer...

    While you're at it you can do the same thing for
    Bfast and Commission Junction if you're in
    either of those networks...
    <Font size="1" color="99000">Never doubt anybody's word for anything... but... Always double check everything... - Grandpa</font>

  22. #22
    Affiliate Manager
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    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by concorde:
    I scanned adware and spyware in my computer using Spybot(freeware, recommend for you guys) yesterday and then have the same problem as Sideburn. Now I have to login to my panel using other non-IE based brower, like FireFox. <HR></BLOCKQUOTE>

    Ditto for me too. Had to use FireFox after trying to log in for two days. Ended up install CJ and BeFree links. Sorry, Linkshare, you lost out.

    Get rid of your log in, please!

  23. #23
    Member concorde's Avatar
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    Ok, thanks to webpartner no problem now.
    Spybot blocks me to login to LS, it will also block LS to write cookie to customers computer, which means no commission to us. Too bad.

  24. #24
    Affiliate Network Rep
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    January 17th, 2005
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    Concorde,

    LinkShare does not use cookies to track customers like all other providers so the lack of a cookie should not impact your sales. Also the return day feature is from a cookie that the merchant places and not from a LS cookie. Hope that clarifies the difference between LinkShare's patented Synergy technology and cookie based tracking of other players. Just another nice advantage that our approach offers.

    Steve

  25. #25
    Member concorde's Avatar
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    Does this mean the tracking system is all depended on merchants? When a customer click this link:
    http://click.linksynergy.com/fs-bin/...ype=15&subid=0 (type 15: merchandiser), ls will pass my id to merchant and merchant will issue a cookie for me? I do not using other codes (for example the 1x1 image for impression tracking), does this matter?

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