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  1. #1
    ABW Ambassador
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    Has anyone received a check from Buy.com in the last few months? We have yet to receive our first check and I'm wondering if they're always slow about payment.

    Thanks,
    Robin

  2. #2
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    January 18th, 2005
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    St Clair Shores MI.
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    17,328
    They won a LS prize for being the most dynamic merchant so prompt payment becomes a moot point.
    Webmaster's... Mike and Charlie

    "What have you done today to put real value into a referral click...from a shoppers viewpoint!"

  3. #3
    ABW Ambassador
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    Mike were you at the awards ceremony or did I just miss the big bird and the duck waddling around

  4. #4
    ABW Ambassador
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    January 18th, 2005
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    They need to get their little red star taken away since they're listed as a Premium Merchant and they haven't been paying at the end of the following month this whole year.

  5. #5
    Affiliate Manager affiliatemanager's Avatar
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    January 18th, 2005
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    100
    Dear Buy.com Affiliates,

    I am looking into with LinkShare as we have paid our LinkShare invoices to date and I am not sure as of yet why checks have not been dispersed. We value your partnership and appreciate your business.

    I apologize for the inconvenience.

    Best,
    Melissa

    Melissa D. Salas | Marketing Manager
    85 Enterprise Ste. 100 | Aliso Viejo | Ca.| 92656
    P:949-389-2431 E: affiliates@buy.com
    www.buy.com

  6. #6
    ABW Ambassador
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    January 18th, 2005
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    Hi Melissa,

    In looking at our reports at Linkshare. For March, it says "Linkshare Awaiting Payment from merchant" for Buy.com. Do you know if Buy.com has paid their invoices through then?

    It's actually not a lot of money owed, but nonetheless it is earned thus owed.

    Thanks,
    Robin

  7. #7
    Affiliate Manager affiliatemanager's Avatar
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    January 18th, 2005
    Posts
    100
    Hi Robin,

    I am aware that LinkShare has not updated their "check issued" date in the interface. I have brought this up to my account rep at LinkShare and she assured me checks have been mailed and they will update the interface asap. Small amount or large amount, you've earned it, and I want to get you paid as quickly as possible.

    Thank you for your business and please feel free to contact me at any time.

    Best,
    Melissa

    Melissa D. Salas | Marketing Manager
    85 Enterprise Ste. 100 | Aliso Viejo | Ca.| 92656
    P:949-389-2431 E: affiliates@buy.com
    www.buy.com

  8. #8
    ABW Ambassador
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    January 18th, 2005
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    I received Buy.com checks in January, March, April, and May.

  9. #9
    Web Ho - Design B!tch ~Michelle's Avatar
    Join Date
    January 18th, 2005
    Location
    Michigan
    Posts
    2,040
    I haven't received payment for March or April yet.
    ~Michelle
    "All I ask is a chance to prove that money can't make me happy."
    "Work to become, not to acquire." -- Confucius

  10. #10
    ABW Ambassador
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    January 18th, 2005
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    Thanks Melissa, I'll be looking for a check in the mail.

  11. #11
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    January 18th, 2005
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    St Clair Shores MI.
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    17,328
    Melissa as a hired gun affiliate manager should have her own pay check tied into the LS payment schedule.
    Webmaster's... Mike and Charlie

    "What have you done today to put real value into a referral click...from a shoppers viewpoint!"

  12. #12
    Mama in Charge Anne's Avatar
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    January 18th, 2005
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    Virginia
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    2,780
    Can an update be posted here? I am owed several checks as well. I can't believe some have been paid for several months. I have not had a check all year, and have met the payout minimum many times over.

  13. #13
    Affiliate Manager affiliatemanager's Avatar
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    January 18th, 2005
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    100
    Dear Buy.com Affiliates,

    Thanks for your posts. I want to get this resolved for you as quickly as possible. Michelle, REM, EcomCity.com, Trustno1, Anne and any others please contact me directly with your website URL and the months you haven't received payment. I will look into right away and reply to each of you directly.

    Thank you for your patience and I appreciate your business.

    Best Regards,
    Melissa

    Melissa D. Salas | Marketing Manager
    85 Enterprise Ste. 100 | Aliso Viejo | Ca.| 92656
    P:949-389-2431 E: affiliates@buy.com
    www.buy.com

  14. #14
    Mama in Charge Anne's Avatar
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    January 18th, 2005
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    2,780
    correction, we do have Jan and Feb payments, I have sent you a mail directly. Thank you!

  15. #15
    ABW Ambassador
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    January 18th, 2005
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    737
    Hi Melissa,

    It now looks as though linkshare is finally showing payment for March (if you can believe) was mailed on July 6th. Therefore, I'd expect to get a check tomorrow or Friday. If there are any problems, I'll let you know.

    Thanks,
    Robin

  16. #16
    Affiliate Manager affiliatemanager's Avatar
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    January 18th, 2005
    Posts
    100
    Hi Robin and Anne,

    I just saw the March posting as well. Finally! I have left a message with my account rep at LinkShare to look into April's. Checks should be cut and mailed by now. I will post an update as soon as I receive word!

    Thank you!!

    Melissa

  17. #17
    Web Ho - Design B!tch ~Michelle's Avatar
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    January 18th, 2005
    Location
    Michigan
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    2,040
    My March payment just posted as being mailed on the 6th.
    ~Michelle
    "All I ask is a chance to prove that money can't make me happy."
    "Work to become, not to acquire." -- Confucius

  18. #18
    ABW Ambassador
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    January 18th, 2005
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    1,133
    Yes, March mailed on 7/6...but shouldn't April and May have been mailed by now as well?

    Melissa...please advise on April and May...What has been sent by Buy.com and what is yet to be sent?

  19. #19
    Affiliate Manager affiliatemanager's Avatar
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    January 18th, 2005
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    100
    Hi All,

    Just got this back from LinkShare's check-cutting folks, they said that Buy.com affiliates should be receiving their April payments within the next two weeks. I have requested to have the dates updated in the interface asap.

    Still looking into May's. May's commissions were due to LinkShare this week so I will check status on where it's at.

    Thanks all!
    Melissa

  20. #20
    ABW Ambassador
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    January 18th, 2005
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    Well we finally got our March check today..a whopping $17.89! Better late than never..thanks for following thru Melissa..it is much appreciated. Every penny adds up.

    Robin

  21. #21
    Affiliate Manager affiliatemanager's Avatar
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    January 18th, 2005
    Posts
    100
    Hi Robin,

    Glad to hear! Let's work closer together to make sure you are utilizing all the top performing links, tools, etc. to grow that commission check every month!

    Best,
    Melissa

  22. #22
    ABW Ambassador Spencer's Avatar
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    January 18th, 2005
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    518
    Any word on the free feed that was promoted 3 months ago? Nothing ever came of that after a few emails back and forth.

  23. #23
    ABW Ambassador buy_online's Avatar
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    January 18th, 2005
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    Richmond, VA
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    3,234
    "...free feed..."

    I would do something with that Is it available?

    Fred

  24. #24
    ABW Ambassador Spencer's Avatar
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    January 18th, 2005
    Posts
    518
    I've sent a few notices with no response. I also purchased something for myself thru buy.com the other day and it did'nt track. Not holding out much hope for the feed, as it was promised months ago during a free promotion. Looks like I'll be dropping them in a few days and replacing banners.

  25. #25
    Affiliate Manager affiliatemanager's Avatar
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    January 18th, 2005
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    100
    Dear Buy.com Affiliates,

    Sorry I haven't been as responsive to this topic. I had a family emergency that had me out of the office for some time. Again, my sincere apologies.

    Regarding our free data feed, yes, anyone can sign up! I have sent numerous communications via my newsletters as well as responded to every inquiry regarding the feed so I apologize Spencer if those communications are not getting to you.

    Just simply email me at affiliates@buy.com and I will make sure you are taken care of.

    Thank you for your support,
    Melissa

    Melissa D. Salas | Marketing Manager
    85 Enterprise Ste. 100 | Aliso Viejo | Ca.| 92656
    E: affiliates@buy.com
    www.buy.com

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