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  1. #1
    The slot machine that IS paid! Billy Kay's Avatar
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    Things Remembered changed their servers yesterday - so if you're using any product images from the Linkshare interface - they're GONE!!

    I look fook forward to changing 400 images today!!

  2. #2
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    They are the proud recicipient for the idiotic time of the year to make changes award being the first known program to pull a shitty stunt like this at Christmas time
    Who is next

  3. #3
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    We are diligently working on this issue today and plan to have it resolved soon. I appreciate everyone's patience as we upgrade our site and work out these final issues.

  4. #4
    The slot machine that IS paid! Billy Kay's Avatar
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    WW,

    It's not just TR - just got an email from Viking Office products (below)

    So I have 100's of TR products with no graphics and temporarily non-functioning links...

    I have thousands of products for another LS merchant - and all their links are going to their homepage, and they're claiming I must have woke up in the middle of the night and altered all their links...

    I have 100's of Walter Drake links - who are still "transitioning" to MilesKimball and I have either no graphic or no link - or a combo therof...

    and now Viking...


    My site looks like a 2-year old put it together!!
    -----------

    Dear [MyName],

    Viking.com launched a new site over the weekend. We are currently experiencing a link issue. All links are defaulting to the homepage. We are working on this issue hand in hand with Linkshare and it will be resolved ASAP.

    Thanks,

    Emily

  5. #5
    The slot machine that IS paid! Billy Kay's Avatar
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    Mike,

    We need an update! I still have hundreds of products that have no graphics and the links all go to:

    Not Found
    The requested URL /fs-bin/www.thingsremembered.com/webapp/wcs/
    stores/servlet/product_10001_10001_000501169_-1_1&siteID=51rzYbXx03k-C10jPWgI0plaIIaOVsItgA was not found on this server.


    http://click.linksynergy.com/fs-bin/...ed.com/webapp/
    wcs/stores/servlet/product_10001_10001_000501169_-1_1... (they're stuck at linkshare - not even getting thru to Things Remembered)

    Edited to alter the long LS links so this page doesn't scroll left and right - hopefully

  6. #6
    The slot machine that IS paid! Billy Kay's Avatar
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    FOUR days after you updated your server with no warning... did I mention there was absuloutely no contact with your affiliates prior to the updgrade - oh, I just did...

    this page shot shows what my visitors see... nothing

    And still no communication from Things Remembered except that I contacted them and posted here

    I'm loosing money because the affiliate links don't work

    I'm loosing clicks because people don't click on "nothing"

    And I'm loosing customer loyalty and bookmarks from people who see pages of nothing and assume we're going out of business

  7. #7
    The slot machine that IS paid! Billy Kay's Avatar
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    Mike,

    Still waiting for an update!! Getting beyond ridiculous!!

    The product links still lead to your home page.

    The text links still lead to your home page.

    I tried to point to a category instead of a product - the Linkshare link below SHOULD lead to a page of Bulova Clocks, and it too just leads to the homepage

    <a href="http://click.linksynergy.com/fs-bin/click?id=xxxx&offerid=54425.10000064&type=3&subid=0" >Bulova Clocks</a>
    <IMG border=0 width=1 height=1 src="http://ad.linksynergy.com/fs-bin/show?id=xxxx&bids=54425.10000064&type=3&subid=0" >

    Edited to alter the long LS links so this page doesn't scroll left and right - hopefully

  8. #8
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    Billy and all Affiliates:

    I truly appreciate your patience and understanding as we worked through the link issues we encountered with the site redesign.

    If you have any questions or concerns please do not hesitate to contact me at: affiliates@thingsremembered.com. I look forward to working with you and creating a successful holiday season.

    Regards,
    Mike

  9. #9
    The slot machine that IS paid! Billy Kay's Avatar
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    Mike,

    You're a nice guy, this isn't directed at you...

    but on top of the broken images, broken links etc,

    I have to deal with dozens of emails from customers telling me my site isn't working.

    I don't have the time to tell them each "Well, the Things Remembered links aren't working because... yada yada yada"

    So I'm just deleting them unanswered as they come in. Only one person has emailed three times, so she got a short terse response.

    Here's a "Contact Us" form rec'd yesterday (The PT in the product # indicates Things Remembered)

    Below is the result of your feedback form. It was submitted by
    () on Monday, November 8, 2004 at 19:06:25
    ---------------------------------------------------------------------------

    FromName: tyler

    FromEmail: xxxxxxx@aol.com

    ProductNumber: PT461908

    message: Hello, I like to order Antique Brass Imperial
    Doorknocker, but your system doesn't seem to work. I like the purchase price without the graving for the item. please advise.

    ---------------------------------------------------------------------------

    REMOTE_HOST: cache-ntc-ab08.proxy.aol.com
    REMOTE_ADDR: 198.81.26.45
    HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 6.0; AOL 9.0; Windows NT 5.1; YPC 3.0.3; SV1)

  10. #10
    The slot machine that IS paid! Billy Kay's Avatar
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    Can this get any sillier???

    TR added a product link for advanced users - the kind of link that creates a framed paged - with the left frame being the Linkshare frame where you enter the url and graphic, then click Create Link - and the right frame is the merchant website where you can browse for a particular product.

    BUT...

    Things Remembered has a strong BREAK FRAMES js and the Linkshare part dissapears in miliseconds!!

    So while you can browse the TR site for the correct product url, there's NOWHERE to enter it in Linkshare, since TR insists on removing the Linkshare frame!

    At some point ya just gotta say... they've reached the ridiculous saturation point!!

  11. #11
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    Billy-

    We are aware of the frame issue and are currently working on a fix. If there are specific products you would like to add, I would be glad to assist in getting as many products added individually as possible until we can resolve the frame issue. Again, we appreciate your patience.

    Thanks,
    Mike
    affiliates@thingsremembered.com

  12. #12
    The slot machine that IS paid! Billy Kay's Avatar
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    and the saga continues...

    I get a Private Offer - and all the details are BLANK. I assume TR is trying to make good on all our lost sales from their previous idiotic decisions. So I accept.

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Due to your proven results and commitment to the Things Remembered affiliate program, Things Remembered is proud to announce that you have been selected for a private offer.

    Here's some information about this private program:

    [OFFER.NAME]

    To take advantage of this special opportunity immediately, please copy and paste the code provided below into your Web site or click on the Create Links tab within your LinkShare account.

    Textual Link:
    [TEXTCODE]

    Image Link:
    [IMAGECODE]

    Private offers are only made available to selected affiliates, and give you special commissions and incentives. This represents a special relationship that Things Rememebered wishes to develop with you. Since not all members of Things Remembered's affiliate program can see or participate in this offer, you have been selected with the understanding that you will not disclose to other affiliates or merchants the proposed terms of the agreement. To learn more about this special offer, please read the directions listed below. <HR></BLOCKQUOTE>

    Today I get the REAL Private Offer:

    <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>We're offering a 4% commission boost to sites that agree to promote Things Remembered more heavily through December 25th.

    Each week until Christmas, we will be promoting new offers and will have banners and text links that change with the offers. All we ask is that you feature us on your homepage, deals section, or anywhere else that you think will bring us more traffic - meaning more commissions for you!

    Once you join the program, search for the links that begin with "2004_Holiday", and we'll update those links weekly until December 25th. <HR></BLOCKQUOTE>

    1. It's not what anyone of us would refer to as a Private Offer - looks like all affiliates rec'd it

    2. It's temporary - just a few weeks

    3. It's a whopping 4% increase on their already low 6% commissions

    4. It ONLY applies to their FREE SHIPPING banner! I'm a PRODUCT SITE!!

    Am I supposed to walk people thru my category pages, my thumbnail pages, my product description pages - and then tell them:

    "Don't click on this product link, which is what you're interested in, but here's a free shipping banner that will take you to Things Remembered home page and you can start the process all over again"??????

    Assuming I DID fix all 5 zillion broken images - which I didn't - they now want me to change them all to free shipping banners!

    Assuming I DID fix all 5 zillion broken links - which I didn't - they now want me to change them all to free shipping links!

    Assuming I DID fix all 5 zillion break frame links - which I didn't - they now want me to change them all to free shipping links!

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