I just received the affiliate newsletter for DD&M where their AM proudly announced the use of online chat. I went to the site but the feature is currently off line. It is prominently displayed in the upper left corner.

Has anyone checked this out? Does it pop up automatically? Do they offer special gifts? (Do they track affiliate commissions?) etc. etc.

I've already emailed their AM asking these questions. I'm so tired of pulling out links. But if I have to I have to.