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  1. #1
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    Today I had a transaction that was listed for a couple of hours and then - "poof" - it was gone and hasn't showed back up.

    Has anyone else ever seen this and if so, could you elaborate on the reasoning of not showing an additional credit transaction instead of just pulling the sale.

  2. #2
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    Poon
    Did it disappear from your balance too? If so then I dont know.

    I have had transactions disappear from the recent transactions report - because they got accepted. Accepted transaction do disappear but usually show up again if you run a transaction report for the last week. Makes it difficult to know how much you have made on a given day.

  3. #3
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    I had such an experience months ago with one merchant I couldn't understand why there was never any sales for.

    It was like a $42.00 commission. I thought, finally, I get a sale for these guys. Then the next day I checked and the sale had disappeared...never to be seen again.

    Do you think I was affiliated with that merchant much longer after that?

    Ghost commissions, do they really exist?

  4. #4
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    quote:
    Originally posted by kelly626:
    Ghost commissions, do they really exist?


    Yep--they do exist. At least they did yesterday. I fully expect Todd to stop by and explain what happened. Be assured of this, though--it is *not* the merchant's fault.

    Michael

  5. #5
    ABW Ambassador Ron Bechdolt's Avatar
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    Yep, I had a ghost transaction yesterday (from June 30th), too. Was there for about 12 hours...the "Poof" was gone. I did manage to write down the transaction ID before it left.

    It was so bizare that I did submit a question to AAQ yesterday. Anxious to find out what happened.

    Todd?

    Ron - 7 Days A Week Marketing

  6. #6
    "An Englishman In New York" TJ's Avatar
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    Yeah, my balance dropped $8 today from yesterday... and on my SMALL balance, that is a pretty high percentage!

    I don't see anything obvious in the reports

  7. #7
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    Yup, my balance dropped when the "houdini tranasaction" completed it's trick.

  8. #8
    Troll Killer and best Snooper!
    I decide when the pigs fly!
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    I had a disappearing transaction, too. The transaction date was June 29th and the posting date was yesterday. My balance went up when it was recorded.

    This morning I noticed that my balance had gone down by the same amount as the June 29th transaction and that transaction had vanished from my reports.

    I think CJ's been doing some housekeeping of transactions that occurred during the June 27-28-29 tools upgrade. I don't have a problem with that, in fact I'm grateful they're dealing with the issue of unrecorded sales that occurred during that period. However, I'd sure like to know what's going on.

    Anyone remember Ingrid Bergman's role in 'Gaslight'?

  9. #9
    ABW Ambassador Ron Bechdolt's Avatar
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    quote:
    ...in fact I'm grateful they're dealing with the issue of unrecorded sales that occurred during that period


    So nicely put.

    quote:
    However, I'd sure like to know what's going on.



    As would we all.

    I guess I'd like to hear from CJ if those sales where phantom/ghost sales that did not really exist or were they our actual sales that we suspected did not get recorded.

    If they were phatom/ghost sales, how is that they every appeared to begin with?

    Ron - 7 Days A Week Marketing

  10. #10
    ABW Ambassador qball0213's Avatar
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    Ya, I had one yesterday too, don't remember who it was for though, wasn't in there very long.

  11. #11
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    disappearing transactions - another fine upgrade brought to us by U know who . . .

    Brian
    aka Cyclone

    Get while the getting's good

  12. #12
    ABW Ambassador Sam Bay's Avatar
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    quote:
    Originally posted by 7-days:
    Yep, I had a ghost transaction yesterday (from June 30th), too. Was there for about 12 hours...


    Same thing happened to me, too. 2 transactions, though.

  13. #13
    ABW Ambassador Ron Bechdolt's Avatar
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    [Twilight Zoner music playing in the background...starts of low....getting louder and louder]

    Um, obviously this is not an isolated thing.

    Was there a full moon or something yesterday?

    Ron - 7 Days A Week Marketing

  14. #14
    "An Englishman In New York" TJ's Avatar
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    Perhaps there were aliens... abducted our commission AND Todd... must be the reason, or would have commented..... right?

  15. #15
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    I'm pretty sure I know what happened, but I can't really say anything. I'm hoping Todd shows up and shares his wisdom with us.

    Michael

  16. #16
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    ^ bump

    Still waiting for an explanation, as well as a transaction I know I should be credited for from June 28th. This is getting ridiculous.

    Michael

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