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  1. #1
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    Just joined cj this week as a new merchant. Been getting a few complaints from affiliates that the links don't work. But when cj and I check them , they work , track and record sales fine. First we thought that it just might be that the affiliates had software like Norton firewall , kazaalite etc on their machines and that is the problem. Since most of the complaints were from "newbies".
    However not so newbies are having problems too. Their other cj links work , just not ours.

    From what I understand , as I have not seen the problem as they work on my site , when the link is clicked on the http://www.qksrv.net/click-687207-10296743 url appears then redirects to the http://toledoswords.com/?AID=10296743&PID=687207
    url which results in a "can't find server or DNS error"

    ( these above links work fine on my machine )

    CJ and I worked on this all day Friday and will continue on Monday - but frankly we are stumped. Anybody else out their ever experience this problem ? Have any ideas ?

    I host at Venturesonline on a semi-dedicated server , no special "firewall" etc. I am aware of.

    Any help , ideas , would be greatly appreciated.

    Thanks,

    Cliff

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  2. #2
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    I cannot answer your question.

    If I may say;

    You really need to hire a Webmaster. The design is doodoo my hubbie loves all your stuff but the design scares him. Not trying to be mean, I swear I sent him your link because of your product line and he immediately asked me if the site was legit or a gag joke.

    Not a good response from a possible customers first visit.

  3. #3
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    The problem is in your redirect (I assume you are pointing the domain?).

    Going to that URL ( http://www.qksrv.net/click-687207-10296743 ) redirects you to http://toledoswords.com/?AID=10296743&PID=687207.

    Thats where your domain pointing kicks in and redirects you to https://http:/AID=10296743&PID=687207.

    That's why you get the dns error, because it's not a correct URL.

    Clearly your domain service isn't setup to pass parameters such as that.

    Sorry if I'm misused any of the correct domain related terms.. That's not my strong point, but at least you can see that's where part of the problem is.

  4. #4
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    it will not open for me at all, all i get is a blank page saying done, when it redirects to

    http://www.toledoswords.com/?AID=10296743&PID=687207

    *** And people say I'm just a housewife!!! ha ha ***

  5. #5
    ABW Ambassador Andy's Avatar
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    The links didn't work for me, either. I'm running Windows XP, and IE 6.0. It does appear that you have some sort of redirect going on, and it's not redirecting to a proper URL.

    I know a few people who will be interested in your site, so I'll pass it on.

    Andy

    _______________
    Call the Exterminators! We've Got PARASITES!

  6. #6
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    There is a problem somewhere on your site with the way you are using frames. You have a 0x0 frameset that has that bad link in it.

    If you hit the stop button right after clicking the affiliate link and do a "view source" you will see the bad frameset code. I used http://www.toledoswords.com/?AID=10296743&PID=687207 (per Tamalyn)

    Here is a cut/paste of that bad frame with the redirect:

    < !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">


    < !-- Redirection Services RedirectorA-SEF 200-OK --> border=0 frameSpacing=0 rows="100%, *" frameBorder=no> marginWidth=0 frameSpacing=0 marginHeight=0
    src="https://http:/AID=10296743&PID=687207"
    frameBorder=no>

    Scott Marino
    WebUndies.com

    CJ ~ 12% commission / 60 day cookies / unlimited actions / parasite free

  7. #7
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    Hello.

    You're the same person with the LoveLeaf site. Your swords and armor site calls on graphics from http://216.7.161.139 ...a living pop-up hell nightmare to say the least.

    I was just wondering if I sent some visitors looking to buy your suit of armor for 3900+ bucks, if you had plans to throw some casino and other unrelated advertising in their face and having them concluding they must reboot their computers to get out of your full screen pop-up hell?

  8. #8
    pph Expert! Gordon's Avatar
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    I just get this on both lonks
    quote:
    The page cannot be displayed


    I got my parasiteware t-shirt
    All parasites are scumbags and should be treated as such....STAMP EM OUT!!!
    Take care
    YouTrek.com

  9. #9
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    quote:
    Originally posted by SandraR:
    If I may say;

    You really need to hire a Webmaster.




    You are ABSOLUTELY right. No arguement. It is being done. I am not a webmaster designer nor an internet expert , but I am an experienced businessman. I bought into the company in July and had to address the business plan first. Where Toledo Swords was basicly selling wholesale and targeting the small collector niche , I am more interested in creating the brand , turning the product into a gift item and promoting to the general population. The site was just a quick conversion of my site http://www.loveleaf.net/ts/main.html which I have been using since December. The reason I bought into the company was that with little promotion I was averaging 100 sales per week , had a decent conversion rate , and noticed that it was NOT the collectors making the bulk of the purchases , but the general population. I guess they made purchases in spite of the site's design , because there is just no competition out there for the product. Also , I noticed that there was a large amount of repeat and referral business.

    I am also not an experienced Affiliate Manager , so bear with me. I am trying.

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  10. #10
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    [QUOTE]Originally posted by Pete:
    The problem is in your redirect (I assume you are pointing the domain?).

    Thats where your domain pointing kicks in and redirects you to https://http:/AID=10296743&PID=687207.

    That's why you get the dns error, because it's not a correct URL.

    Clearly your domain service isn't setup to pass parameters such as that.

    QUOTE]

    Pete ,

    Not knowing much about this , logically I think you have hit upon a very probable reason.

    I use http://www.registerfly.com . They redirect the www.toledoswords.com to http://www.loveleaf.net/sword/main.html
    "Redirect with No Frame" is being used

    At CJ the site url is set-up as http://www.toledoswords.com

    do you think that if I changed that to
    http://www.loveleaf.net/sword/main.html
    or
    http://216.7.161.139/sword/main.html
    it would solve the problem?

    The error only occurs on some computers and not others. Why?



    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

    [This message was edited by cinst on September 20, 2003 at 01:41 PM.]

  11. #11
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    cinst,

    Your competition is at eBay. Want to know how I know - My hubby.

    Every year for Halloween he looks for a reason to buy a new sword, axe or some other knife thing.

    Every Christmas I send family and friends an eBay URL so they can get him something he will want for xmas, birthdays and so forth.

    So glad to see your site, as I HATE eBay, I hope that you get your site fixed so this years Xmas can be bought at your store!


    By the way this is how you are listed with Google! (not good at all)

    Your browser does not support frames. We recommend upgrading your ...
    Description: Company offers hand crafted, Medieval style swords and rapiers suitable for collections and reenactment...
    Category: Shopping > Recreation > Living History > Weapons > Custom Forged
    www.toledoswords.com/ - 1k - Sep 18, 2003 - Cached - Similar pages

    Simple Search Advancing Network
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    SSAN IM: SSanAssistance

  12. #12
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    quote:
    Originally posted by Scott Marino:
    There is a problem somewhere on your site with the way you are using frames. You have a 0x0 frameset that has that bad link in it.

    If you hit the stop button right after clicking the affiliate link and do a "view source" you will see the bad frameset code. I used http://www.toledoswords.com/?AID=10296743&PID=687207 (per Tamalyn)

    Here is a cut/paste of that bad frame with the redirect:

    < !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">


    < !-- Redirection Services RedirectorA-SEF 200-OK --> border=0 frameSpacing=0 rows="100%, *" frameBorder=no> marginWidth=0 frameSpacing=0 marginHeight=0
    src="https://http:/AID=10296743&PID=687207"
    frameBorder=no>

    Scott Marino
    WebUndies.com

    CJ ~ 12% commission / 60 day cookies / unlimited actions / parasite free



    Hi Scott ,

    Glad to hear from another merchant at cj.

    APPRECIATE the snapshot. Now the question is , is that an error being caused by the redirect at registerfly or the redirect from cj.

    Here is the snapshot I get :

    < !DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">



    <-- META HTTP-EQUIV="REFRESH" CONTENT="0; URL=http://216.7.161.139/sword/main.html" -->





    Loading Toledo Swords™





    This obviously works , w/o the ( <-- --> of course )but is NOT a html file I created as my index.html is slightly different.

    Now have to figure out how the bad html you snapshotted is being created and by whom.



    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

    [This message was edited by cinst on September 20, 2003 at 02:20 PM.]

  13. #13
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    I'd start with Registerfly and also look at the hosting company. Something somebody did is not right.

    It looks like toledoswords is a 0x0 framed version of loveleaf.net/sword. Not sure what you are trying to do, but using a frameset like that is less than optimal for a retail site.

    If you have to keep the site on one domain, but display it on another, there are much better ways to do it through configuring the server itself.

    Good luck!

    Scott Marino
    WebUndies.com

    CJ ~ 12% commission / 60 day cookies / unlimited actions / parasite free

  14. #14
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    Hi Scott ,

    I really am not trying to "do" anything , because I really don't know anything about tech things or how to "do" anything. And the people at Toledo Swords know even less.

    The scenario was: the original toledoswords.com was with a terrible hosting situation ( couldn't even upload html - low bandwidth and a "canned" ecommerce site that makes my site look professional ) My domain loveleaf.net was on a shared server at Venturesonline but was at the maximum as far as bandwidth usage and space 500 megs. So for expediency I had the toledoswords.com domain name transferred , upgraded my account at venturesonline to a semi-dedicated server with higher bandwidth and space and then had toledoswords.com redirected to loveleaf.net/sword
    I didn't think it mattered whether it was a subdirectory of loveleaf.net or not , but the immediate advantage was better placement in the search engines due to loveleaf.net's strength. Also I plan to incorporate my realcoolsavings.com sites into the cj program as I develope them further. Maybe I should have the domains seperated. ( if I can figure out how to do that at venturesonline )

    I hope the problem does not lie at registerfly , they are terrible at correcting problems. I will be talking with cj on monday - hopefully their tech people will have the solution given all the ideas and info I have received here. If it means seperating the domains to bypass registerfly , then that's what I'll have to do.

    Meanwhile it drives me crazy that it works on some machines and not others. I really would like to know the reason for that , for curiosity. My tech days ended with the old TRS80's ( trash 80's ) Ask me about business strategy , that I am an expert in , ask me to figure out the tech things about computers and the internet , forget it. Show me , and I will learn and understand. "I aint dumb , I'm just a newbie"

    Cliff

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  15. #15
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    quote:
    Originally posted by kelly626:
    Hello.

    You're the same person with the LoveLeaf site. Your swords and armor site calls on graphics from http://216.7.161.139 ...a living pop-up hell nightmare to say the least.

    I was just wondering if I sent some visitors looking to buy your suit of armor for 3900+ bucks, if you had plans to throw some casino and other unrelated advertising in their face and having them concluding they must reboot their computers to get out of your full screen pop-up hell?



    Kelly ,

    NO , NO , NO POP-UPS. No visitors will not be redirected anywhere , at this time. In the future when I have updated , developed , and incorporated realcoolsavings.com into the program , if with the consent of my affiliate base , I will redirect to realcoolsavings.com to allow affiliates to have a second chance at earning commissions from the same visitor sent , as that visitor leaves the toledo swords site.

    Another idea would be a rotating exit page to our affiliate sites to help them with extra traffic. Yes your visitor might be exited to a competitor , and visa versa , but overall our affiliates will gain extra traffic , exposure , and income.

    Why let that exit traffic go to waste ?

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  16. #16
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    quote:
    Originally posted by SandraR:
    Your competition is at eBay. Want to know how I know - My hubby.



    Actually the "core" product of "functional" swords has no competition. What you see on ebay and most places are "display" swords. Most are NOT spanish , hand forged production but machine made pieces from the far east. A Rolex and a Timex are both fine watches. Some people prefer one over the other.

    Yes there are a few other factories producing "functional" swords , some are not even in Spain , but Toledo Swords is the first to target and market to the general population. We also plan to package it more as a gift item. Engraving , wall plaques , sword of the month club , LAYAWAY , and some other ideas under wrap at this time.

    BTW - so that affiliates can personally testify to the quality of Toledo Swords when they promote Toledo Swords - we offer affiliates a 50% discount. ( Beat That Ebay )
    See http://www.loveleaf.net/sword/af_ideas.html


    Cliff
    (cinst = Cliff IN St. Thomas - virgin islands )

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  17. #17
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    Sorry -
    BTW the google listing is how the old toledoswords.com site was listed. The new site does not use frames. Google just hasn't updated yet. ( I guess - I could be wrong )

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  18. #18
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    [Quote]Yes your visitor might be exited to a competitor , and visa versa , but overall our affiliates will gain extra traffic , exposure , and income. Why let that exit traffic go to waste ?[Quote]

    If you are really in to selling those swords and armor ...the profits will substantial so that you won't need to annoy people with exit redirects.

    Affiliates are going to get the inpression your site is mainly a ploy for free traffic to other types of advertising.

    We're not that dumb.

    Let me tell you alittle about yourself so you can size us up alittle better:

    Your name "cinst" means Clifford in St. Thomas.

    You're a pretty good Bridge player. Your father was a well known physician who passed away last month. My sympathies.

    Cliff, I wish you well my friend. Hire a webmaster and listen close here at ABW.

  19. #19
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    Cliff,

    You are definitely wrong on your competition even I view http://www.budK.com when they are back up you will see some serious competition. You both sell about the same things; I actually view their catalogue instead of their site. BudK has been around for a very long time.

    Please understand I am not saying this to offend you, only to let you know how we purchase the items you sell, and who we normally look at first.

    Warmest

    Sandra

    P.S. We will be buying form you from now on! Maybe that will make you feel better

  20. #20
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    Hi Kelly,

    There are no redirects at this time. I just thought that either a redirect on exit to another site that TS affiliates would get commission on OR to the sites of the Toledo Swords affiliates themselves would just add more dollars to the affiliates coffers. Rather than just waste the exit traffic.

    If it redirects to the TS affiliates, I am NOT benefiting , the Toledo Swords affiliates ARE. If it redirects to RCS , and the sales there are part of the TS program , yes I will benefit just as the TS affiliates will with extra commissions on those sales.

    Kelly , as an affiliate wouldn't you want your merchants to send back some "free" traffic to your site for all the traffic you send them ?

    Either way , TS affiliates benefit , but before that is implemented I will ask our affiliates. Right now I am inundated with other things so it is a while off. My main concerns now are to get the links working , get a script that puts the affiliate PID next to the 800 # , also have the script replace the SID on the few cj merchant links on site with the TS affiliate PID , so they get credit , then incorporate the RCS site into the TS program for tracking in case visitors travel over. At that point the only leakage will be PayPal payments. I am not aware of any method to overcome this , other than through the logs and tracking down where the purchaser was referred from. I plan to make the site 100% leakage free.

    As for listening close at ABW - I have since Oct, 2001 ( b4 you ) but not as much as I would like. Just not enough time in the day ( and night )

    As for a webmaster , since you know me , then you know I like to learn new things and do them myself. What I can't do , or don't have time for I will contract out. TS has 2 other partners so not everything is up to me. My partners have someone who is redesigning the site and supposedly writing the needed scripts. I am still working on them to sponsor a Toledo Swords merchant thread here , but we have only been live at cj for less than a week and this link problem isn't helping any. Also since you know so much about me , you know I only became officially involved with Toledo Swords around the middle of July. In less than a month I set up the current TS site , incorporated the shopping cart , set up verisign , changed hosting companies , upgraded the hosting to a semi-dedicated server , set up the marketing plan , secured the financing , and started at cj along with other things. Not bad for an amateur webmaster.

    As for bridge , since I only started playing a few years ago , I guess I am not bad. ( Had a great teacher ) I enjoy bridge because you have to figure out each hand. ( You forgot I am also a fair chess player - but no one will play with me anymore )

    Thank you for your sympathies on my father's passing. He lived a long and good life , leaving this physical world a little better off than when he entered. He also left behind a fine prodigy to continue his good works. I spoke to him prior to his passing and he was at peace with God and had no regrets. What more can someone aspire to ?

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  21. #21
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    quote:
    Originally posted by SandraR:
    Cliff,

    You are definitely wrong on your competition even I view http://www.budK.com when they are back up you will see some serious competition.
    .....
    P.S. We will be buying form you from now on! Maybe that will make you feel better


    Thanks for the heads up Sandra. Competition only makes you perform better , ask any runner. But I am getting prepared. Have lots of ideas to accomplish the branding of Toledo Swords. Still have to get over to Spain and the factory to implement some of them. I may not be experienced in web design , being an AM , or know much about the internet tech stuff , but I will put my business talents up against anyone. I like to win. I might lose a few battles , but I will win the war.

    Besides , I didn't notice them having an affiliate program. See , I already have a leg up with my affiliate partners at cj.

    As for buying from TS , all biz is appreciated. What would make me feel better ? CJ links working properly would be a good start.

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

  22. #22
    ABW Ambassador Akiva's Avatar
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    cinst,

    I took a quick look at your site and setup. The domain redirect is what is killing your CJ links. Either point your CJ links to the IP address or instead of forwarding, move the toledoswords.com domain name over to the loveleaf.net server. The immediate fix would be to change all the CJ links to the IP address. If you need help doing that, send me a PM.

    Akiva Bergstrom
    Affiliate Partner Manager
    EssentialApparel.com
    CJ/6%/120 days/Datafeed/Parasite free
    Email: akiva@essentialapparel.com
    Phone: 973.696.6200 ext 751
    > Join now! <
    SportsFanfare.com
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    Email: akiva@sportsfanfare.com
    AIM: akivabergs
    > Join now! <

  23. #23
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    Thanks to all - problem has been resolved. Links seem to be working everywhere

    Toledo Swords - Collectible Heirloom Armory
    http://www.toledoswords.com

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