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  1. #1
    Affiliate Marketing Consultant Linda - 5starAffiliatePrograms's Avatar
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    IMPORTANT – READ
    This is a HUGE problem that is affecting revenue for affiliates, merchants and CJ too.

    I truly believe that all the Ad blocking & pop-up blocking programs, firewalls, anti-spyware and adware programs are costing affiliates and merchants more in lost sales than the parasites are. A ton of these programs block ANY links that OPEN in A NEW WINDOW and a ton of them block CJ and other affiliate networks host files!

    I have been talking about this and posting links on various forums about this problem for months.

    Why isn’t CJ doing something about this??? Where is the random sub domain that was promised back in July?

    For those of you that believe in conspiracy theories – let’s do a reality check. Not defending CJ, just trying to take the emotion out and deal with the FACTS so we can stop accusing and start finding solutions!!!

    Why are CJ and other affiliate networks links being blocked?

    Forget about parasites and dupers for a minute. (Not that they aren’t important, but let’s just look at the other issues.)

    THIS IS ONLINE REALITY!!!

    1) Ad blocking programs, firewalls, anti-spyware and adware programs are blocking ADS and anything considered SPYWARE!

    2) CJ is one of the biggest AD NETWORKS there is! CJ AKA qksrv.net serves MILLIONS of ads a month! You consider yourselves affiliates, but in reality you are ALL serving ads – really… isn’t that the bottom line? Whether you serve banners or text links or send emails, or use still use pop-ups - all affiliates are serving ads --- CJ affiliates are serving MILLIONS of them!

    3) CJ is the biggest, most well known and easiest to join network. So who joins CJ and what do they all have in common? They are PEOPLE and they all want to make money! Take thousand of people who want to make money online in a largely unregulated industry and what to you get? So what types of people want to make money? There is a HUGE variety – like in any business. There are Newbies, want to be’s, scammers, spammers, thiefs, pros and super affiliates. So ignore ABW pros (which IMHO are the small minority) and parasites for a minute. I get 10 apps a day from NEW CJ publishers. How many of them know how to play the game? I get emails and calls from affs that don’t even know what HTML is. How many of these people are buying CD’s with 10 million emails and spamming? How many of them are using pop-ups, without knowing how it affects the rest of us? How many of them are reading the merchants agreements and playing by the rules? How many of them are clueless? They may be honest, but just don’t know any better! There are thousand of people that don’t know what they are doing trying to make money with CJ, in addition to all the BHo's dupers and parasites.

    4) Many anti-spyware, adware, and firewall programs are trying to protect privacy. Privacy is determined by many of these as info that is passed to a 3rd party. CJ and other affiliate networks DO THIS! They pass click, impression and sales info to both affiliate and to merchants. They HAVE TO for you to earn commish and merchants to track sales. This is NOT spyware but considered by many programs that are trying to make a buck as spyware. It is their definition in order to create more sales!

    5) SOLUTIONS??? I think the random subdomain feature Todd promised back in July could help with a lot of the software that is blocking at the hostfiles level. I also think we need to stop opening links in a new window. Don’t believe me? Read some of the articles below.

    What Software is Removing entire CJ text Links from affiliate sites? HEATED current thread
    http://abw.infopop.cc/6/ubb.x?q=Y&a=...6456051024&p=1

    Firewall blocks CJ links??? My thread awhile back
    http://abw.infopop.cc/6/ubb.x?a=tpc&...9&m=9566066504

    norton personal firewall hides CJ links – Reported back in JANUARY!!!
    http://www.webmasterworld.com/forum20/1027.htm

    Symantec Firewall blocks affiiliate links Reported back in APRIL!
    http://abw.infopop.cc/6/ubb.x?a=tpc&...9&m=7406063682

    Mall warns customers about Norton blocking their site ads
    http://www.outerworlds.com/mall/html...firewalls.html

    Protect your commissions – my thread
    http://abw.infopop.cc/6/ubb.x?q=Y&a=...3066066504&p=1

    Washington Post FAQ says:
    Q: Some articles on washingtonpost.com appear in the wrong location on the page or are obscured by a dark blue background. What causes this and how can it be corrected?
    A: In most cases this problem is caused by an incompatibility between Internet filtering utilities such as the Ad Blocking feature on Norton Internet Security and certain parts of washingtonpost.com. If ad blocking is enabled washingtonpost.com pages may not render correctly. Disabling Ad Blocking usually corrects the problem.

    Norton Internet Security and AdSubtract removing affiliate links
    http://www.techdeals.net/forum/viewtopic.php?t=1182

    READ review of all the pop up killers that KILL ALL LINKS that OPEN IN NEW WINDOW
    http://www.popup-killer-review.com/i...popup-stop.htm

    Affiliate Links that open in NEW window won't display
    http://***************.com/messagebo...cad4dc428a51b6 Haiko won't let this domain show up but it's an important thread over at the aff boards forum.

    Will Pop-Up Blockers Stop All New Windows?
    http://www.webmasterworld.com/forum21/4355.htm

    Kazaa Lite 'Supertrick' program blocks clicks on affiliate links!
    http://www.webmasterworld.com/forum20/1371.htm

    Ad blocking software a problem
    http://www.sitepointforums.com/showt...hreadid=105262

    Getting around popup blockers
    http://www.sitepointforums.com/showt...hreadid=117760

    Kazaa Lite 'Supertrick' program blocks clicks on affiliate links!
    http://www.webmasterworld.com/forum20/1371.htm

    [Blocking our Pops] Let's fight back [Solution]
    http://www.geekvillage.com/forums/sh...threadid=11744
    ---------------------------------------

    The firewalls and ad blockers are costing EVERYONE, including CJ alot of money. Average Joe surfer is trying to block nasty spys and those awful pop-ups. "Joe" is a BUYER but has no idea that links don't work or parts of your site are missing because of software he has installed. Joe thinks something is wrong with YOUR site and surfs away!

    CJ is the biggest network with the most merchants, the most affiliates, the most to LOSE and the MOST TO GAIN - by taking action and finding a solution.

    What I suggest is instead of everyone complaining and speculating and worrying about this VERY REAL and VERY HUGE threat to affiliate commissions we take action!

    This is not the official CJ message board, although I know they read it. Send PROFESSIONAL questions to CJ support alerting them to this thread and asking them to work on solutions. Call CJ and alert them to this thread and ASK them what they are doing about solutions. Tell your merchants to read this thread and then ask THEM to call and email CJ. There is power in numbers and this has been going on for far too long.

    Then again, if Todd will come here and tell us what they are working on and give us some solid answers and timeframes, we won't have to jam up the phone lines and cripple the support staff with tons of calls and emails.

    I will call CJ in an hour and alert them to this thread if Todd does not show up and give us an answer in the meantime.

    Linda Buquet :: Affiliate Management Consultant :: Catalyst eMarketing.com
    5 Star Affiliate Programs :: Top Paying/High-Integrity Merchants :: Visit ABW Forum
    EveryTicket Sports/Concert Tickets :: Irv's Luggage Warehouse :: Executive Essentials Office & Gifts:
    DentalPlans :: HealthPlans :: Avid Hosting :: IntelliContactPro :: zZounds Music :: Roadloans :: MORE!


    [This message was edited by Catalyst on September 08, 2003 at 12:00 PM.]

    [This message was edited by Catalyst on September 08, 2003 at 12:02 PM.]

  2. #2
    ABW Veteran jc101's Avatar
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    Linda, I believe what you say. I have been experimenting with googles toolbar(popup blocker) and it sometimes blocks windows that open in new window. I'm tested it. I'm tired and I'm starting to believe I'm losing lots of $$$ from cj. because I have couple back to school pages from irv's and executive essentials(or something like that) in google and very poor results, Todd please come and explain this otherwise I will be forced to replace cj merchants with shareasale merchants

    xtremeshopping.org: making a difference all over the world!

  3. #3
    ABW Ambassador
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    I admit it--I open new windows when I send my surfers to my merchants' pages. That way, they can close their browser and still have my site open for further shopping.

    However, I will take Linda's advice and *not* open new windows on my new luggage site. Should be an interesting experiment. I just hate to lose shoppers when they click through to Irv's Luggage Warehouse and then can't get back to my site.

    Michael

  4. #4
    Affiliate Marketing Consultant Linda - 5starAffiliatePrograms's Avatar
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    Thanks for confirming that Jason. No one would believe me when I said Google was blocking links in new windows.

    THIS FROM NORTON - Sounds like in default mode it also does not pass referrer info - INCLUDING COOKIES???

    ------------------------

    Referrer field
    Web servers use the referrer field to send information to other Web servers. The information identifies the Web page that you are currently visiting. When you choose to block referrer fields, information about the page you are currently viewing is not sent to the next Web server.

    Referrer fields are typically used in one of two ways:

    When you click a link that opens a new Web page, the referrer field lets the Web server know where you have been on the Internet. That is, when you click a link on an online Web page to go to a different Web page and that Web page is on a different Web server, the current Web server sends the information that is in the referrer field to the new Web server. The referrer field contains information that identifies which page you were on before you arrived at the new Web page.

    When you block the referrer information, the new Web server cannot tell what Web page you were on previously. Instead, it appears to the new Web server that you typed the URL in your browser or selected it from your bookmarks, rather than linking to that page from a previous Web page.
    DOES THIS SOUND LIKE IT IS KILLING COOKIES???

    ------------------------------

    When you open a Web page that includes graphics, the Web server for that page may use the referrer field information to display the graphics. This happens when those graphics are stored on a different Web server than the one you are visiting. In this situation, the first Web server sends a request to the graphics Web server to obtain the graphics. The request includes the referrer field information. The referrer information enables the graphics Web server to send the graphics to the correct location.

    When you block the referrer information, the graphics Web server cannot send the graphics to the correct location, and you do not see the graphics that your current Web server would normally display.

    ------------------------------
    How referrer information works
    Referrer information is information that a Web site sends to another Web site when you click a link on the first Web site to open the second Web site. When you click a Web page, your browser makes a note of the current page you are on and sends that information to the server of the new Web page. This way, the server for the new Web page knows the last Web page you viewed.

    If you block referrer information, the server of the page you are requesting to see does not know what page you saw last. By default, Norton Internet Security (NIS) and Norton Personal Firewall (NPF) block referrer information. However, some Web pages require referrer information before allowing you to view the page.

    For example, if you are on www.symantec.com and click www.microsoft.com, the browser sends information to the server www.microsoft.com. The information includes the fact that you are currently viewing the site www.symantec.com. If you block referrer information, the server www.microsoft.com does not "know" that you were previously at www.symantec.com. If the server www.microsoft.com required this information, your browser would not display the Web page at www.microsoft.com, and you might see an error message.

    Linda Buquet :: Affiliate Management Consultant :: Catalyst eMarketing.com
    5 Star Affiliate Programs :: Top Paying/High-Integrity Merchants :: Visit ABW Forum
    EveryTicket Sports/Concert Tickets :: Irv's Luggage Warehouse :: Executive Essentials Office & Gifts:
    DentalPlans :: HealthPlans :: Avid Hosting :: IntelliContactPro :: zZounds Music :: Roadloans :: MORE!


  5. #5
    Affiliate Marketing Consultant Linda - 5starAffiliatePrograms's Avatar
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    EmDub,

    I know, I hate to lose surfers too. Since I don't open new windows any more I use this as a reason to try to get people to bookmark my site before they leave. I use a screen tip in FP.

    Go to http://www.5staraffiliateprograms.com/
    Mouse over the Irvs Luggage and zZounds links to see what I mean.

    It's a pain, but I have been doing this on every link that leaves my site, instead of opening a new window. I think it helps because I get a lot of traffic from bookmarks now.

    Linda Buquet :: Affiliate Management Consultant :: Catalyst eMarketing.com
    5 Star Affiliate Programs :: Top Paying/High-Integrity Merchants :: Visit ABW Forum
    EveryTicket Sports/Concert Tickets :: Irv's Luggage Warehouse :: Executive Essentials Office & Gifts:
    DentalPlans :: HealthPlans :: Avid Hosting :: IntelliContactPro :: zZounds Music :: Roadloans :: MORE!

  6. #6
    Newbie Affiliate Ian's Avatar
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    Hey,

    For anyone who has seen popup blocking for target "_blank" or similar, what happens when the user clicks on the link. I am guessing nothing? Curious, I have not seen this yet.

    Ian Lee, M.Sc.

    Internet Marketing Strategist / Affiliate Manager
    EYI, Inc.
    ilee_NO_SPAM@eyi.us
    http://www.eyiproducts.com
    604-596-9766

    Personal Sites: ADS-Links.com | HealthCastle.com

  7. #7
    ABW Ambassador Ron Bechdolt's Avatar
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    quote:
    I will call CJ in an hour and alert them to this thread if Todd does not show up and give us an answer in the meantime.



    Todd is only showing up about evey 7 days here for a very short post....should be 5 more days until he shows up. Hope he proves me wrong!

    Ron - 7 Days A Week Marketing

  8. #8
    Affiliate Marketing Consultant Linda - 5starAffiliatePrograms's Avatar
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    Ian,

    When Google blocks link which is very intermittent, not all the time most people would think the link was just broken and did not work. You can keep clicking and nothing happens. But if you are tuned into the Google toolbar (which average Joe surfer is not) then you can see that everytime you click the orange
    Google splat shows up and your blocker count goes up.

    I don't know about how all the other blockers on that list that won't open links in new windows. I assume links just don't work and the surfer clicks away thinking the link does not work.

    If Links opening in a new window is as big of I problem as I think it is, then it's no wonder people complain about CJ revenue going down. CJ has a tons off affiliates. CJ also makes it VERY easy to set your links to open in a new window (which would NORMALLY be a great thing.) I bet more affiliates set links to open in a new window on CJ because it's easy as clicking the check box.

    Linda Buquet :: Affiliate Management Consultant :: Catalyst eMarketing.com
    5 Star Affiliate Programs :: Top Paying/High-Integrity Merchants :: Visit ABW Forum
    EveryTicket Sports/Concert Tickets :: Irv's Luggage Warehouse :: Executive Essentials Office & Gifts:
    DentalPlans :: HealthPlans :: Avid Hosting :: IntelliContactPro :: zZounds Music :: Roadloans :: MORE!


  9. #9
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    My 2 cents in here.

    I have been using a pop up stopper for about 2 years, a friend and I took the time to build one when all the *^%&%% pop up advertising came around. Unfortunately I complained that the advertisers were about to cause all affiliates mega trouble down the line. At that time all forums were built for complainers and not for people wanting to find ways to stop the nonsense.

    Anyway, when we built this software we included a pinger, it auto blocks all pop-ups. To include those full page buggers (sneaks).

    We did place a sound for every pop up blocked and at times it sounds like some rumba music over here with all the bing, bang, bingsss....

    We also created a way to add certain sites known for pop-ups such as warez. To date I have not seen a single CJ affiliate link blocked by a pop up stopper, unless it was manually placed there. As for the firewalls, again same thing I have yet to see it block a single CJ affiliate link.

    Why would someone utilize a pup up unless it’s for instructions or form assistance.

    If its the intent of the web site builder to keep his traffic, that person is GREEN and needs to read a bit more on how to keep traffic.

  10. #10
    ABW Veteran Student Heyder's Avatar
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    CJ is the biggest? That's news to me. Did linkshare roll over and die?

    How much did I really make?

  11. #11
    ABW Ambassador
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    Good well put together post Linda. About pop-ups you should stop with them now. Look ahead a make adjustments now so you're ahead of the game. People don't like popups, spam etc. Pop up blockers will only grow and while not all pops are affected by the blockers know, i bet in the future nothing will be popping.

    "The successful man is the average man, focused."

  12. #12
    Affiliate Marketing Consultant Linda - 5starAffiliatePrograms's Avatar
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    Heyder, Maybe should have said ONE of the biggest. Don't know exact numbers.

    Linda Buquet :: Affiliate Management Consultant :: Catalyst eMarketing.com
    5 Star Affiliate Programs :: Top Paying/High-Integrity Merchants :: Visit ABW Forum
    EveryTicket Sports/Concert Tickets :: Irv's Luggage Warehouse :: Executive Essentials Office & Gifts:
    DentalPlans :: HealthPlans :: Avid Hosting :: IntelliContactPro :: zZounds Music :: Roadloans :: MORE!

  13. #13
    ABW Veteran Student Heyder's Avatar
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    I thought it was true I'm sorry.

    How much did I really make?

  14. #14
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    Sandra, you forgot that the users normally are not so good educated to use an ad-blocker than you. Usually they take the software they downloaded as it is in the default mode. I do not use any of that so I can not say which software has whatever kind of default mode.
    I don't know what is going on at cj.com, but as we did not hear anything from Todd or others here, I supect that they are working on a very severe thing, and no one will talk with us since that thing is solved. Perhaps it is the ad blockers, perhaps the cookie overwriting. I do not know. What I specilically for me can say that something has changed wihtin the last 4 weeks. I do not know wether it is on the google side or on cj.com. But I am making more sales than ever, and have more clicks than ever. I can not say if it is google or cj.com. because the increase at cj.com also went hand in hand with google listings. I personally can not believe that googles ad blocker is blocking affiliate links.

    carneol

  15. #15
    Affiliate Marketing Consultant Linda - 5starAffiliatePrograms's Avatar
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    I called someone at CJ that is my main contact, when a big issue comes up. She is spreading the word about this thread to all the right internal people that need to look into this issue.

    Linda Buquet :: Affiliate Management Consultant :: Catalyst eMarketing.com
    5 Star Affiliate Programs :: Top Paying/High-Integrity Merchants :: Visit ABW Forum
    EveryTicket Sports/Concert Tickets :: Irv's Luggage Warehouse :: Executive Essentials Office & Gifts:
    DentalPlans :: HealthPlans :: Avid Hosting :: IntelliContactPro :: zZounds Music :: Roadloans :: MORE!

  16. #16
    ABW Veteran Student Heyder's Avatar
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    I tried using a form button instead of a text (buy now) link and the button shows of course but they end up at qksrv without being redirected.

    How much did I really make?

  17. #17
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    The best behaved toolbar I've been able to find and test is .... http://www.altavista.com/toolbar/default give it a whirl. The ability for ALL to actually benefit by the features in the Altavista tool bar makes it something maybe we should push vs. the alternatives. I love the on/off one click "popup" stopper, which doesn't interfer with CJ or any network links even when opening in a new window.

    Mike & Charlie ...

    If they won't adopt and feed a bird ..flip them one! BBQ some Gator and remember to flush WhenU..

    [This message was edited by EcomCity.com on September 08, 2003 at 03:10 PM.]

  18. #18
    ABW Ambassador
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    To add relavency to this
    I just received a sales report from a merchant of mine. His report and CJ's didn't match up at all. After requesting the merchant to look into it his people discovered the lost sales that CJ DIDN'T record were from people who had cookies blocked and CJ couldn't report as being from my site.
    This was almost 50% of their sales for the month. Only about 8 or 9 sales from the merchant itself. I am not a huge affiliate so even 4 to 5 sales is a lot to go astray. Tis was only from one merchant!!!! Can your busines survive long term having 50% of your sales go missing?
    Sure my numbers are small and while I may never know how many are being lost it certainly drives home the fact that a newer more efficient method of tracking is desperately needed.

    ...............
    WW

    Make a difference! Support your local Cancer Care providers.

  19. #19
    ABW Ambassador Andy's Avatar
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    Catalyst wrote:
    quote:
    When Google blocks link which is very intermittent, not all the time most people would think the link was just broken and did not work.
    I wondered about this! I've noticed the same thing. Sometimes pages will open in new windows, sometimes nothing happens. Sometimes I can see a new window start to open, but it gets killed. I wondered if the updated Google Toolbar had anything to do with it...

    Andy

    _______________
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  20. #20
    Full Member c4's Avatar
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    While I agree that something must be done I don't think using random subdomains will change anything, software can still block the top level domain (qksrv.net) and any subdomains under. It can simply block any URL that has "qksrv.net" in it.



    YOURsoft affiliate software
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    A good parasite is a dead parasite. Screw it up and you're screwed!
    Save your affiliate program, save your earnings; Fight ParasiteWare™!
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-

  21. #21
    Affiliate Marketing Consultant Linda - 5starAffiliatePrograms's Avatar
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    Andy,

    Finally you and others are seeing this too. I have tried to take screenshots to prove it - but the screenshots don't capture my cursor where the Google orange popup blocker icon shows up.

    Wish I knew if it's a glitch or if they are testing. But if you read READ reviews of all the pop up killers that KILL ALL LINKS that OPEN IN NEW WINDOW, you will see that Google isn't the only challenge. Google at least trys to be intelligent about link blocking, many of the others that are being heavily marketed do not.

    http://www.popup-killer-review.com/i...popup-stop.htm

    Linda Buquet :: Affiliate Management Consultant :: Catalyst eMarketing.com
    5 Star Affiliate Programs :: Top Paying/High-Integrity Merchants :: Visit ABW Forum
    EveryTicket Sports/Concert Tickets :: Irv's Luggage Warehouse :: Executive Essentials Office & Gifts:
    DentalPlans :: HealthPlans :: Avid Hosting :: IntelliContactPro :: zZounds Music :: Roadloans :: MORE!


  22. #22
    ABW Ambassador John Kruger's Avatar
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    On a small site, I removed all reference to target="_blank" and I have seen the click through rate increase.

    So, I am making the assumption that these things are blocking target="_blank" and not necessarily the link itself.

    John

    Once a year, go someplace you've never been before.

    www.teampb.com

  23. #23
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    Anyone give the Pc Magazines Editors Choice Popup Blocker S/W a try? Ksoft's PopupDummy http://www.dummysoftware.com/popupdummy_download_g.html

    They show they have an affiliate program on SAS.

    Mike & Charlie ...

    If they won't adopt and feed a bird ..flip them one! BBQ some Gator and remember to flush WhenU..

  24. #24
    Newbie Affiliate Ian's Avatar
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    Linda & TPB:

    ahh thanks for the clarificaiton. It makes more sense now.

    Ian Lee, M.Sc.

    Internet Marketing Strategist / Affiliate Manager
    EYI, Inc.
    ilee_NO_SPAM@eyi.us
    http://www.eyiproducts.com
    604-596-9766

    Personal Sites: ADS-Links.com | HealthCastle.com

  25. #25
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    quote:
    Originally posted by TeamPB:
    On a small site, I removed all reference to target="_blank" and I have seen the click through rate increase.


    I was wondering how convinced you are ...and if you plan on doing the same for the main banner that opens in a new window at the top of the site you provide a link for?

    quote:
    Originally posted by Linda:
    A ton of these programs block ANY links that OPEN in A NEW WINDOW


    We've covered this issue awhile back on ABW, and our findings were there were very few programs that did this ...and even then, not on a consistant basis. If the data from your findings confirm "a ton" of these programs do this, please share which ones.

    The only program I am concerned with at present is NORTON. Commission-Junction text links are presently targeted by its Ad-Blocking option. None of the other major affiliate networks are having their text links blocked ...LS, Performics, BeFree, SAS, etc.

    This is a big black eye for CJ, and I think you merchants know how it is going to affect affiliates that have such knowledge.

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