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  1. #1
    ABW Ambassador
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    January 18th, 2005
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    After the recent issue with a valid sale not tracking - I left their program, so now they've reversed a sale from OCTOBER 10th! How is this possible?!?!

    Transaction Detail
    Original Transaction ID 153003687
    Correction Transaction ID 167754713
    SID NA
    Event Date 10-Oct-2003, 14:25:13 PDT
    Original Transaction Posting Date 10-Oct-2003, 14:31:40 PDT
    Correction Transaction Posting Date 4-Dec-2003, 10:53:39 PST
    Correction Reason Unqualified Lead
    Original Amount $339.95
    Original Commission $27.20
    Correction Amount ($339.95)
    Correction Commission ($27.20)
    Type Sale
    Advertiser alight.com
    Action Name Sale
    Link 7064271

    Alight!

    I never got my T-Shirt

  2. #2
    Affiliate Addict Robert484848's Avatar
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    January 18th, 2005
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    That sounds like some serious BS sammy. I would let the network know.

    "I did'nt get where I'm at today by worrying about how I'm going to feel tomorrow."

  3. #3
    ABW Ambassador
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    I did. They immediately replied with "did you contact the merchant". Considering when my transaction didn't track the guy wrote in it's entirety "ask CJ" - he didn't give a damn about me when I was in his program, why would he after I left?

    I never got my T-Shirt

  4. #4
    ABW Ambassador Akiva's Avatar
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    Samy, was the txn extended originally?

    Akiva Bergstrom
    Affiliate Partner Manager

    EssentialApparel.com
    CJ/7.5% to 8.5%/120 days
    Datafeed/Parasite free
    Email: akiva@essentialapparel.com
    Phone: 973.696.6200 ext 751
    > Join now! <
    SportsFanfare.com
    CJ/10%/120 days
    Datafeed/Parasite free
    Email: akiva@sportsfanfare.com
    AIM: akivabergs
    > Join now! <
    FunToCollect.com
    CJ/11%/120 days
    Datafeed/Parasite free
    Email: affiliates@funtocollect.com
    ICQ: 240820068
    > Join now! <

  5. #5
    Ad Network Rep ToddCrawford's Avatar
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    Sounds like a job for Akiva. Another program in need of your expertise. Hint, they are located in NY.

    Todd Crawford
    Commission Junction

  6. #6
    ABW Ambassador
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    January 18th, 2005
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    It's showing as locked on in the october reports Akiva.

    It would be great to have Akiva in charge of their program - I bet the reversals wouldn't happen quite so often!! It's amazing how few transactions get reversed at sportsfanfare

    Unfortunately, as both a customer and an affiliate of Alight, I have found their service distasteful.

    I never got my T-Shirt

  7. #7
    Newbie
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    January 18th, 2005
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    Off topic,

    When is SamyT gonna get her T-Shirt?

    SandraR

  8. #8
    ABW Ambassador Andy's Avatar
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    How in the world can they reverse a sale as an unqualified lead from October when it's been LOCKED?

    Unless LOCKED doesn't really mean it's "locked"...maybe Todd could explain how this works.

    Andy

    _______________
    Call the Exterminators! We've Got PARASITES!

  9. #9
    ABW Ambassador Nova's Avatar
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    They use the key to unlock it Andy. lol...
    sorry can't help it!


    And yah When is it SamyT will get her shirts?

    Give her the shirts!

    ------------------------------
    What does the COC stand for? Crooks Overwriting Commissions.
    Don't worry! Tracking is infected!
    ------------------------------
    Love Life to the fullest. we only get ONE chance! :-) !

  10. #10
    ABW Ambassador Akiva's Avatar
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    [BEGIN CJ SYSTEM SECRET]

    If a merchant batches reversals, txns for the past two months can be reversed - even if locked. The reason two months time frame is to be able to reverse extended transactions but when batching, CJ's system doesn't check the status of the txn - it is simply reversed.

    [END CJ SYSTEM SECRET]

    Akiva Bergstrom
    Affiliate Partner Manager

    EssentialApparel.com
    CJ/7.5% to 8.5%/120 days
    Datafeed/Parasite free
    Email: akiva@essentialapparel.com
    Phone: 973.696.6200 ext 751
    > Join now! <
    SportsFanfare.com
    CJ/10%/120 days
    Datafeed/Parasite free
    Email: akiva@sportsfanfare.com
    AIM: akivabergs
    > Join now! <
    FunToCollect.com
    CJ/11%/120 days
    Datafeed/Parasite free
    Email: affiliates@funtocollect.com
    ICQ: 240820068
    > Join now! <

  11. #11
    ABW Ambassador
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    January 18th, 2005
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    quote:
    [BEGIN CJ SYSTEM SECRET]

    Does this mean Todd now needs to drop over and spank Akiva?

    Re: Alight - CJ has responded saying they will ask Alight to explain the reversal. Should I take a poll to see who thinks they will respond? LOL

    I never got my T-Shirt

  12. #12
    ABW Ambassador mailman's Avatar
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    Has any one ever made money with Alight?

    Where Do You Want To Be Tomorrow?

  13. #13
    ABW Ambassador Andy's Avatar
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    quote:
    Akiva wrote: If a merchant batches reversals, txns for the past two months can be reversed - even if locked. The reason two months time frame is to be able to reverse extended transactions but when batching, CJ's system doesn't check the status of the txn - it is simply reversed.
    AHA! So that explains it! LOCKED isn't really "LOCKED"!

    They might want to find another word to use, because to me "Locked" means it's MINE! The merchant can't take it back!

    Andy

    _______________
    Call the Exterminators! We've Got PARASITES!

  14. #14
    Animal Lover
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    Yes I always assumed that "locked" meant it was mine but that's obviously not the case as I've had locked sales reversed...

    I agree with Andy - should still read 'pending' or something...

    Samy was promised a t-shirt and never got one - someone needs to get it moving!

    Hey Samy, maybe you should do one of those threads that Gordy started - that will get Haiko's attention.

    Oscar

  15. #15
    Newbie
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    January 18th, 2005
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    I had a reversal today from October 2nd! Same reason "unqualified lead". Time to drop them like a hot potato.

    AVP

  16. #16
    ABW Ambassador
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    quote:
    Hey Samy, maybe you should do one of those threads that Gordy started - that will get Haiko's attention.


    LOL Yeah it was a bit of a disappointment.... not sure what happened - he did get my details etc but it never arrived.

    And it can't be because I caught Bob in a lie because this was a LONNNNNNNNG time before all that happened.

    I never got my T-Shirt

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