View Poll Results: Zappos reversals
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Results 1 to 3 of 3
November 11th, 2003, 07:24 AM #1
November 11th, 2003, 07:52 AM #2
They have an abnormally high return rate in the "brick and mortar" world where you can try them on before you buy them. It only makes sense that they would have a high return rate online. The 60 days and free return shipping probably adds a little to the return rate but IMO it adds more to the conversion rate.
I get a little when the Zappos returns roll in but it comes as know surprise.
In the brick and mortar world people will bring back shoes that are literally worn out and expect you to take them back because one of the laces broke. At least Zappos doesn't take those back.
Predictable, really I suppose. It was an act of purest optomism to have posed the question in the first place. (John Cleese: Cheese Shop)
November 11th, 2003, 08:57 AM #3
- Join Date
- January 18th, 2005
It’s their blasted wonderful program.
They provide free shipping on returns.
As a consumer its great as an affiliate it means 99.9% returns remember its shoes.
By Airstrip in forum Commission Junction - CJReplies: 2Last Post: December 10th, 2005, 11:25 PM
By Airstrip in forum Commission Junction - CJReplies: 28Last Post: October 11th, 2005, 02:20 PM
By Airstrip in forum Commission Junction - CJReplies: 7Last Post: September 11th, 2004, 06:54 AM
By The Stork in forum Commission Junction - CJReplies: 12Last Post: January 11th, 2004, 02:17 AM