Results 1 to 3 of 3
  1. #1
    ABW Ambassador phillyburbs's Avatar
    Join Date
    January 18th, 2005
    Location
    in the PhillyBurbs!
    Posts
    3,097
    ask CJ to investigate a transaction (or a missing one)?

    Karl Smith >>> phillyBurbs - Your Internet Starts Here
    ---------
    Beware Parasiteware! It is stealing your money! >>> click here to learn more

  2. #2
    Full Member
    Join Date
    January 18th, 2005
    Posts
    369
    Hi

    Monday I needed to do that for one of my merchants because an affiliate said they hadn't received credit for a sale..

    I called the CJ 1800 # as a merchant and gave them the order # and date and all information I had about the affiliate ID and they were able to to look at that sale.

    They also helped me put through a manual transaction to fix the situation in favor of the affiliate.

    Either way if you are coming from the merchant angle you should be able to call and if you are an affiliate you should have the merchants with the questionable order call for you.

    Lizabeth Sorensen
    518-233-7431
    AIM: emerchantconsult
    liz@eMerchantConsulting.com
    www.eMerchantConsulting.com

    "Affiliate Program Management for Merchants"

  3. #3
    ABW Ambassador phillyburbs's Avatar
    Join Date
    January 18th, 2005
    Location
    in the PhillyBurbs!
    Posts
    3,097
    Lizabeth:

    Good advice. Thanks!

    Karl Smith >>> phillyBurbs - Your Internet Starts Here
    ---------
    Beware Parasiteware! It is stealing your money! >>> click here to learn more

  4. Newsletter Signup

+ Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •