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  1. #1
    ABW Ambassador Ron Bechdolt's Avatar
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    Anyone else seeing 5 hour reporting delays this evening?

    Please tell me this is not part of the new, improved merged CJ/BF we will see after tomorrow.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  2. #2
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    Ron,

    You are not alone. My last posted transaction was for a 3:38PSAT sale posted at 20:04PST. Nothing since that one. 5 hours and counting. I am sure it will catch up later this evening.

  3. #3
    15 years and counting
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    Yep, CJ is adding a little more stress to the affilates having to cope with Google algo change.

  4. #4
    ABW Ambassador Ron Bechdolt's Avatar
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    I see the Alert Message is still up at CJ (still think it would be nice if they updated it once in a while...nag, nag, nag).

    Delayed reporting is bad enough, but no reporting of sales is starting to worry me.

    Ah, maybe it is just me.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  5. #5
    Ad Network Rep ToddCrawford's Avatar
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    The current reporting backlog is 3h 35 minutes. Normal reporting updates in 1h 30 minutes. I will check to see when reporting is expected to get caught up.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

  6. #6
    15 years and counting
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    I've sales showing up, delay is down to 3 hours now. 7-days, I feel your pain, I was worried this morning.

  7. #7
    ABW Ambassador Ron Bechdolt's Avatar
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    What worries me, Zues, is that every time CJ implements anything new (like the merger of BF/CJ this time) it has a domino effect on something else at CJ, for example the slow reporting this time.

    I cringe now whenever I hear that CJ is planning an upgrade or change of any kind.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  8. #8
    15 years and counting
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    I'll like to know what going on again. I had sales from yesterday reported early this morning like
    Event Date: 23-Mar-2004 22:59 PST
    Posting Date: 24-Mar-2004 05:09 PST
    So, it was a 6 hours delay, and now, it seems to be worse.
    It has to stop.

  9. #9
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    My last transaction was for 2:52am posted at 6:50..nothing since than.

    How has everyones conversion been? Mine is usually between 8-10 percent but yesterday fell to a low of 5.8%(never been that low, especially on a high traffic day).

  10. #10
    ABW Ambassador Grumpy's Avatar
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    There are definitely strange things going on lately. Clickthroughs are normal - sales practically non-existent. Reported one sale yesterday with an 8 hour delay between time of transaction and posting. Tuesdays are always my best days but yesterday was at an all-time low. Don't know about you guys, but I'm starting to get really concerned.

  11. #11
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    Same here as far as Tuesdays go. Always my best day until yesterdays numbers.

    It will be interesting to see what others have to say about their conversion.

  12. #12
    ABW Ambassador Ron Bechdolt's Avatar
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    Obviously, for some of us, it is more than just reporting delays.

    Granted, it could be search engines, but I'm seeing nomral clicks, so I do have to wonder what else is causing it.

    Also, I have not seen a single batch sale reported since CJ did their little BF/CJ annoucement. Are any of you merchants having trouble accessing CJ like you had happen so badly earlier in the month?
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  13. #13
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    For the honest merchants out there,

    Have you noticed different(higher than usual discrepancies) numbers on your internal end vs. what is showing up in CJ?

  14. #14
    ABW Ambassador Ron Bechdolt's Avatar
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    Todd,

    What's the story? Reporting seems to be getting worse today instead of better. What's going on?
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  15. #15
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    seems to have died completely now

    is this *ever* going to be fixed


  16. #16
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    No reports no sales no clicks. Is this the new cj/befree policy?

    carneol

  17. #17
    15 years and counting
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    I've been hit hard by the last Google update and I'm starting to recover some of my lost traffic. I'm watching all my stats like a day trader and CJ delays are not helping me.
    I'm still seing 6 hours delay. That's not acceptable. CJ, I don't care if your techs are working on integrating BeFree or whatever. I'm not going to add one link as long as your service is not back to what it was (a long time ago).
    Don't tell us you can't improve your reporting. You just don't care.

  18. #18
    ABW Ambassador Ron Bechdolt's Avatar
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    Zeus,

    I completely understand. I have signed up for only one CJ merchant since early February (only because they were very content relevant) but refuse to add any others until CJ can show me they can do better. I have merchants contacting me to join them and I flat out tell them "No Way", explaining that CJ has to do a lot better before I will add new merchants.

    quote:
    The current reporting backlog is 3h 35 minutes. Normal reporting updates in 1h 30 minutes. I will check to see when reporting is expected to get caught up.


    Well, last night I saw around 6 hours. What is the current status, Todd, and what is your prediction for the rest of the week?
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  19. #19
    ABW Ambassador Abigail's Avatar
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    Gotta be working there tech's hard - just now see trans from 8 a.m. PST coming through.

  20. #20
    ABW Ambassador Akiva's Avatar
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    I hope CJ resolves these problems soon. I can't take all the emails!!
    Akiva Bergstrom | akiva@affsolutions.com | 718-871-8286

    Affiliate Marketing Solutions by affSolutions - Creator of the Product Showcase Creator™

    Managed Programs: EssentialApparel.com (Join) | SportsFanfare.com (Join)


    Affiliates: Product Showcase Creator Directory | Merchants: License the Product Showcase Creator™!

  21. #21
    ABW Ambassador Ron Bechdolt's Avatar
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    Todd,

    You said you would update us...

    So???

    Reporting is now 6 hours late and I'm not seeing any batched sales. Others are telling me similiar stories. What's up?

    You've been here off and on all day yet you keep ignoring this thread.

    Please!!!
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  22. #22
    Ad Network Rep ToddCrawford's Avatar
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    I heard that things wil be caught up by the morning. You are correct, reporting is delayed approx. 6 hours.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

  23. #23
    ABW Ambassador Ron Bechdolt's Avatar
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    Thanks!

    Oh shucks, I can't resist...

    ...what will reporting be like later in the day tomorrow?
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  24. #24
    Super Sh!t Stirrer SSanf's Avatar
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    Account Manager reporting is currently delayed. Tracking and recording of transactions, however, are fully functional. We expect reporting to be back to normal within 24 hours. We appreciate your continued patience as we resolve this situation.
    Comments are opinion unless otherwise noted. Remember, pillage first. Then burn. Half of all people in the world have IQs under 100. You best learn to trust ol' SSanf!

  25. #25
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    Much more than 6 hours. Hopefully it wil get back in the morning as Todd said.

    carneol

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