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  1. #1
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    Well, I knew something wasn't right yesterday. It would have been nice if CJ had shared that information with us instead of letting us fret over our sales.

    In addition, there's downtime coming up. Read 'em and weep:
    quote:
    Scheduled site downtime April 30, 5:00 PM - May 1, 12:00 Noon PDT

    Due to system upgrades, the Commission Junction Account Manager will be unavailable starting at 5:00 PM Pacific Time, April 30, until May 1 at approximately 12 Noon Pacific Time.

    Tracking and recording of transactions are fully functional when the site is unavailable. When the site returns your reports may be delayed for up to 24 hours. If there are any changes to this schedule we will post them to the site to keep you informed.



    Couldn't this have waited until after Mother's Day?

  2. #2
    ABW Ambassador Packy's Avatar
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    Is there still a lag on reporting. I'm showing nothing since late last night??? Thanks
    The Answer to the New York Tax Law - Repeal, REPEAL, REPEAL -

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  3. #3
    ABW Ambassador
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    I do not see any "16 hour lag". Posting were delayed around 1 hour yesterday. Today seems to be around 1 hour too.

    What "16 hour lag" are you talking about? There will be 19 hour downtime in reporting for sure. And then there might be some lag.

  4. #4
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    I'm glad some folks aren't seeing any lag. My stats show these transactions:

    Event: 28-Apr-2004 13:58 PDT
    Posting: 29-Apr-2004 06:50 PDT

    Event: 28-Apr-2004 14:35 PDT
    Posting: 29-Apr-2004 06:51 PDT

    Nothing has come in since 6:51 PDT today. Perhaps I'm on a different server than those of you who've seen no lag.

    It sure would be nice if somebody gave us a heads-up on this. <hint-hint>

  5. #5
    ABW Ambassador
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    Do these merchants process in batch or online?

  6. #6
    Troll Killer and best Snooper!
    I decide when the pigs fly!
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    Online. One was a reversal, and we all know how speedy those usually are.

  7. #7
    ABW Ambassador mousejockey's Avatar
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    Only seeing the usual hour lag with all sales except the last sale came in 13.28 was posted 15.13.

  8. #8
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    No sales so far today. I've filed a support request but have had no answer yet. It's very discouraging to go into yet another major holiday with problems.

  9. #9
    Affiliate Manager Allen Nance's Avatar
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    Transactions seem to be fine for me. Today has been the best day all month.


    Usual lag is there.

    Allen

  10. #10
    ABW Ambassador Grumpy's Avatar
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    I only see one hour delay my end. In fact today has been a good day compared to the last two weeks. Hope I get more sales before the big upgrade - who knows what we are in store for when systems are up and running again.

  11. #11
    ABW Ambassador Packy's Avatar
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    I just went and added Google Adsense to my money making pages. I was carrying around an 18.00 EPC most of the month. Now, the 7 day is down to 12.93 EPC and today is at 1.63. Like I said in another post, I went and changed some product links that were out of stock and since I update things have gone down hill Haven't got a clue as to why. Anyways Google should be able to replace the income that I am losing from CJ the last several days. Glad to see sales are up for you others though
    The Answer to the New York Tax Law - Repeal, REPEAL, REPEAL -

    Camping Gear and Equipment

  12. #12
    Troll Killer and best Snooper!
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    Hey Packy, good luck with AdSense. It's been a nice supplement to my income.

    Well, I still haven't heard anything from the CJ support folks, but another weird thing has happened. My balance increased by about $4 yet no transactions are posted in Transaction or Performance reports, and there's nothing in Review New Transactions.

    A little HELP please, CJ!

  13. #13
    Troll Killer and best Snooper!
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    CJ's response:

    quote:
    While we track in real time it may take up to 24 hours to record. This is due to the volume of transaction that we have coming through sometimes. We try and make every effort to keep this lag time to a minimum. Sorry for any inconvenience.


    I give up.

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