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  1. #1
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    I got two sales reversed just now and the transaction details "Correction Reason Compliance".

    Can anyone tell me what this means ? Earlier the only reason I got sales reversed was " Credit Card Failed "

  2. #2
    Member blizz93cw's Avatar
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    I also just got a bunch of reversals from various merchants with the reason "compliance". Never saw this before!

  3. #3
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    Interesting when CJ decides to do this...Closing time.

  4. #4
    Full Member
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    Those are dups. I almost had a fit until I downloaded the report and took a close look of the transactions.

  5. #5
    Troll Killer and best Snooper!
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    Rhea's Avatar
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    I just saw two reversals due to "compliance" and they are the two transactions that were dupes from earlier in the week.

  6. #6
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    Ditto Here. First time I have seen it.
    What program was yours with?

    If there is no good reason why they took away the comission, then the marketing partner would have comitted fraud and it is actionable.

  7. #7
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    I thought that Todd said the duplicates were with merchants that had one action referral occurrence. All of these reversals were with merchants that had unlimited action referral occurrences. So basically we really don't know what caused these duplicates. I would like to know where the problem was???

  8. #8
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    quote:
    the duplicates were with merchants that had one action referral occurrence.


    The "action referral occurrence" in these cases is placement of an order. An order was placed, but you, or we, or somebody got credit for it more than once. Thus the reversals of the "duplicates".

    I wouldn't mind if this happened all day every day til the cows come home, so long as the order gets tracked and recorded in the first place. That is what matters.

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