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  1. #1
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    How the heck does a merchant get a ($872.95) EPC?

    Anyone have any ideas how this could happen? (Other than it being a mistake on CJ's part.)

  2. #2
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    That's not the only merchant with a negative EPC

    There is a bug in CJs reporting

    I think it goes like this

    Huge sale reported
    Huge sale reversed due invalid CC

    Reporting shows: Huge sale - Huge sale reversed x multiple times

    Result: merchants and publishers performance reports / quick stats / epc show negative figures

    Someone at CJ correct me if I'm wrong here

    I reported in at AAQ but no response yet

  3. #3
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    Thanks, MC. Pretty amazing.

  4. #4
    Internet Cowboy
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    I saw that earlier.
    The next time we are having a bad day, maybe we just need to be thankful we don't have a red $872 7-Day EPC.....YIKES!!
    With all of the expired publishers that Colorado Pen earned with their incredibly arrogant e-mail yesterday, I'd bet they aren't far behind.
    Scott


  5. #5
    ABW Adviser Panel Dynamoo's Avatar
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    I think the whole tracking system is screwed, combined with obvious fraud by some merchants. <sigh>
    Innovative advertising with Slimeware Corporation and Telephore. Mail-order fuel with Petrol Direct.

  6. #6
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    I've got an EPC of ($40) this month

    That's where my reversed transaction theory comes from, I had a big sale that was reversed, but the performance report and quick stats show it reversed something like 12 times over... great

    No response from AAQ... been a few days now

  7. #7
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    Ive also got -5 sales for the month and a negative balance for the month and a negative 7 day epc.

    When I look at the reports for May there are two tiny little reversals, not even equalling $1.50 and likewise for April and March so I dont get it.

    I wrote to CJ throught their 'ask a question' and I was told it was because they paid me ???? Huh ? payment checks show up as -4 sales......yeah ok. Havent heard back from them again on it.

  8. #8
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    My stats are now fixed. Never did hear back from CJ 'ask a question' on what the problem was, but I am sure that whatever the problem, 'tracking was not affected'

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