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  1. #1
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    Hi, I made a self purchase through my own link, No adware/parasites installed, and I saved the Thank-you page in case the sale did not track.

    SALE not tracked.

    I opened the HTML saved code of the thank-you page and Found the reason...
    The CJ tracking code was surrounded by comment tags <!-- --> to avoid tracking image to be loaded.

    I am terrified, Please someone tell me this is not a very dirty game by iPowerWeb. Is there another valid reason to justify this?

    -----------* HTML of Thank-you Page *-----------
    <html>
    <head>
    <title>iPowerWeb</title>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
    </head>

    <body bgcolor="#034D7C" leftmargin="0" topmargin="70" marginwidth="0" marginheight="70">
    <table width="730" border="1" cellspacing="0" cellpadding="0" align="center" bordercolor="#000000" height="500">
    <tr bgcolor="#FFFFFF" valign="top">
    <td>
    <table width="100%" border="0" cellspacing="0" cellpadding="0">
    <tr>
    <td width="47%"><img src="../../images/logo_affiliates.gif" width="380" height="60"></td>
    <td width="1%" background="../../images/top_bg.gif"><img src="../../images/top_bg.gif" width="16" height="60"></td>
    <td width="52%"><img src="../../images/slogan.gif" width="333" height="60"></td>
    </tr>
    </table>
    <table width="100%" border="0" cellspacing="0" cellpadding="0">
    <tr>
    <td width="50%"><img src="../../images/grey_bar_1.gif" width="730" height="21"></td>
    </tr>
    </table>
    <table width="730" border="0" cellspacing="0" cellpadding="0">
    <tr bordercolor="#000000">
    <td width="99%" valign="top"><br>
    <br>
    <table width="580" border="0" cellspacing="0" cellpadding="0" align="center">
    <tr> <!-- StatsAnywhere ROI Tracker v1.0 -->
    <table cellspacing=0 cellpadding=2 width="100%" border=0>
    <tr>
    <td><br>
    <br>
    <font size=3 face=arial,verdana>
    <b><center>Thank You for your purchase! Your Order has been received and will be set up shortly! Your account will be processed and <font color="#ff0000">billed for $119.40.</font>
    <br>
    <br>
    </font></b><b>If there are any problems please feel free to contact us at <br>
    <a href=mailto:support@ipowerweb.com>support@ipowerweb.com</a>.<br>
    <br>
    We appreciate your business and look forward to a great relationship.</b>
    </center>
    </td>
    </tr>
    </table>
    <!--
    <img src="https://www.commission-junction.com/track/receive.dll?AMOUNT=119.40&CID=475126&OID=&TYPE=SALE&KEEP=NO&METHOD=IMG" height="1" width="1">
    -->

    <!-- begin clickXchange, copyright 1998 -->
    <!--
    <img src="https://www.clickXchange.com/es.phtml?act=124631:6&id=SALE_ORDER_ID">
    -->
    <!-- end clickXchange -->

    <!--
    <img src="https://servedby.advertising.com/action/type=540813626/bins=1/rich=0/mnum=1516/logs=0" height=1 width=1 border=0>
    -->

    <!-- begin affiliate wiz -->
    <!--
    <img border="0" src="http://affiliates.ipowerweb.com/affiliatewiz/affiliatewiz.asp?Task=AddSale&Domain=ipowerwe.securesites.com&Auto_Accept=True&Order_Number=&Total_Amount=119.40&Country=" width="0" height="0">
    -->

    <!-- end affiliate wiz -->

    </table>
    </td>
    </tr>
    </table>
    </td>
    Fer(nando) - US & EU Marketing

  2. #2
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    Does iPowerWeb have programs at CJ and Clickxchange? I see both of them in the html you posted. I also see affiliatewiz which is what a lot of indys use.

  3. #3
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    very interesting. I never saw this. Eager to hear what Todd says to that.


    carneol

  4. #4
    ABW Ambassador Jane's Avatar
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    They have always tracked okay for me. Have several accounts with them.

    What is that served by advertising.com stuff?

  5. #5
    Domain Addict / Formerly known as elbowcreek Thomas A. Rice's Avatar
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    This is the merchant I was concerned with back on February 26th. CJ suggested that if I had made a purchase from this merchant before from the same PC, I would not get a commission on additional purchases. Since I had purchased a domain through them before, and their answer sounded logical, I did not pursue this further. Up to that point, though, they had always tracked and they seem like a straight up company.
    Following everyone else is a GREAT way to become average.

  6. #6
    Super Sh!t Stirrer SSanf's Avatar
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    I'm no programmer but it sure looks fishy. I think we ALL ought to be looking very hard at those shopping cart and thank you pages.

    This tracking nonsense with CJ merchants is just too much.

    CJ needs to ensure that if the tracking is disabled, no sale can be made. If they can't do that, what good are they? If they are providing merchants a way to steal in return for a monthly fee, they need to be hung out to dry. And, I am talking jail time, here.

    This needs to be answered or explained forth with.

    The issue isn't that this one merchant may have been caught turning off tracking but that any merchant is able to do it at all.

    Turning off tracking makes the merchant a major parasite.

    I would hope there is a reasonable explanation for this and that somehow the sales can track even with the tracking image commented out. But, I doubt it. And, "Whoops, we goofed." just won't cut it from iPowerweb. Of all merchants, they should be internet savvy. New employee doesn't cut it either. No excuses.

    I want to know who knew about this and when. I want to know if anyone at CJ knew. And, if not, why not.

    If our earnings are channeled through them, they have a moral and probably legal responsibility to protect those earnings and not let them be stolen through manipulation of software they are responsible for. I am sure they somehow provide the merchants with the software and tell them how to set it up. If it cannot be relied on to provide honest results, they should get out of the business.
    Comments are opinion unless otherwise noted. Remember, pillage first. Then burn. Half of all people in the world have IQs under 100. You best learn to trust ol' SSanf!

  7. #7
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    quote:
    Originally posted by carneol:
    very interesting. I never saw this. Eager to hear what Todd says to that.


    carneol


    Or the Merchant, in my opinion. Communication lines seem to go dead in instances like this. So you drop them.

  8. #8
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    quote:
    Originally posted by SSanf:
    I'm no programmer but it sure looks fishy. I think we ALL ought to be looking very hard at those shopping cart and thank you pages.

    This tracking nonsense with CJ merchants is just too much.

    CJ needs to ensure that if the tracking is disabled, no sale can be made. If they can't do that, what good are they? If they are providing merchants a way to steal in return for a monthly fee, they need to be hung out to dry. And, I am talking jail time, here.

    This needs to be answered or explained forth with.

    The issue isn't that this one merchant may have been caught turning off tracking but that any merchant is able to do it at all.

    Turning off tracking makes the merchant a major parasite.


    So it's not just a CJ problem is it, since there are other affp listed on html. There are so many hackers, trojans, and even virues that could actually go in and make change for you, would not put that past the evil doers.

    This is a real scary issue and it makes me angry and

  9. #9
    Super Sh!t Stirrer SSanf's Avatar
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    I am sure that other networks also have problems but you certainly do not hear nearly as many complaints about the other networks sales not tracking. It seems to be a frequent complaint with CJ merchants.

    And, the issue isn't that other bad things can also happen. It is that non-tracking seems to be happening a whole lot at CJ.

    And, this one appears to be caught red handed. If merchants are doing this a lot at CJ, CJ needs to either fix it so it can't be done or retire from the business.

    Dropping the merchant isn't good enough. If no assurance is provided that the sale can still be tracked, they need to be reported along with CJ to whomever prosecutes internet fraud for a thurough investigation.

    I would like Haiko's input on this.

    If possible to still do it, get a screen shot so they can't change it and deny it later!!!
    Comments are opinion unless otherwise noted. Remember, pillage first. Then burn. Half of all people in the world have IQs under 100. You best learn to trust ol' SSanf!

  10. #10
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
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    Basically your looking at a red faced merchant caught in the all too common practice of the ON/OFF switch. No typo here folks, as 3 networks tracking cookies were wacked inside 30 seconds. Only thing tracking was his CPM banners fees.

    It's even easier if the merchant is a Yahoo store merchant. All they have to do there is check or uncheck the "activate affiliate program" box in their admin interface to disable outside network tracking cookies.

    Only my Safe Haven Network concept makes it impossible for any merchant to turn off sales tracking. Also makes it impossible for Norton to block link displays or BHO's to hijack the traffic in route.
    Webmaster's... Mike and Charlie

    "What have you done today to put real value into a referral click...from a shoppers viewpoint!"

  11. #11
    Super Sh!t Stirrer SSanf's Avatar
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    GET A SCREEN SHOT IF YOU STILL CAN!
    Comments are opinion unless otherwise noted. Remember, pillage first. Then burn. Half of all people in the world have IQs under 100. You best learn to trust ol' SSanf!

  12. #12
    Super Sh!t Stirrer SSanf's Avatar
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    Yep, it looks like they turned off ALL the networks. FRAUD!
    Comments are opinion unless otherwise noted. Remember, pillage first. Then burn. Half of all people in the world have IQs under 100. You best learn to trust ol' SSanf!

  13. #13
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    my experience with ipowerweb was great. the transaction was quick to appear on cj - though that was last year's. they may have changed their attitude.

    my experience with powweb was worst. the invoice email came stating that they have to do the credit card processing manually. not surprisingly, the transaction did not appear in cj.


    i've also seen another merchant placing a cj link inside their own domain link, so that when you click on it, you're using the domain link and not the cj link.

    they were able to try to sneak this in because the link is a content one, with all the sales pitches surrounding it. had it been a simple text or image link, it would be spotted immediately.

  14. #14
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    I'm not clear how you're 100% sure this is the reason that the sale didn't track. I assume that this "Thank you" page is generated after you've made a purchase? Not knowing the merchant or the steps involved, couldn't the tracking code have been activated on a previous page? It would seem logical to me that tracking would have been done prior to getting to this point.

    Could be lots of reasons why the code was commented out. I often use another page from a site when creating a new one. Page structure, etc, is all set up. I sometimmes comment out material that might be irrelevant to the page with the idea of coming back later & removing all or some of it.

    Wayne

  15. #15
    Domain Addict / Formerly known as elbowcreek Thomas A. Rice's Avatar
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    Like I mentioned in my first post, it's possible the program terms are responsible for not generating a commission, rather than this page. Maybe Todd can add some imput?
    Following everyone else is a GREAT way to become average.

  16. #16
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    Hi, TO clarify, program terms clearly state a a sale is required, this type of sale is mentioned as ana example, 1 year hosting. I have just read the complete terms and this sale qualify.

    I did the purchase. I got the hosting package active.
    NO SALE reported.

    It is clear that I did a purchase and got no credit, this is not fair.
    Fer(nando) - US & EU Marketing

  17. #17
    ABW Ambassador JJJay's Avatar
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    It seems that some CJ merchants are implementing a system whereas their affiliates can not purchase via their own links. If you can't purchase via your own link then you cannot confirm that the merchant is involved in fraudulent practices. Don't hold your breath expecting a reply from CJ.

  18. #18
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    quote:
    Originally posted by JJJay:
    It seems that some CJ merchants are implementing a system whereas their affiliates can not purchase via their own links. If you can't purchase via your own link then you cannot confirm that the merchant is involved in fraudulent practices. Don't hold your breath expecting a reply from CJ.


    Hi JJJay, they had no way to automatically detect me as an affiliate.

    Why do you think "it seems" that is being implemented?
    Fer(nando) - US & EU Marketing

  19. #19
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    "CJ needs to ensure that if the tracking is disabled, no sale can be made. If they can't do that, what good are they?"

    THIS DOES GO ON!! I would like to know why cj cannot or will not create a system so that merchants can not do this. Is it that hard to do??

  20. #20
    ABW Ambassador JJJay's Avatar
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    quote:
    Originally posted by Fer:
    Why do you think "it seems" that is being implemented?

    http://abw.infopop.cc/eve/ubb.x?a=tp...89&m=792102435

  21. #21
    Domain Addict / Formerly known as elbowcreek Thomas A. Rice's Avatar
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    Here is a response from ipowerweb.com . Obviously, he did not understand what I was explaining to him, that the issue in question was about his thank you page. I sent a comment back to him clarifying this, and asked him to come over once again. With a little luck he will show up.

    This is the email he asked me to post here:

    - - - - - - - - - -
    Response (Trey Gardner) - 06/04/2004 10:15 AM
    Tom,

    I am the affiliate program manager.

    The issue with this affiliate's tracking should be discussed with CJ as I do
    not control their tracking system. Please have this affiliate contact me
    directly at affiliates@ipowerweb.com so I can work with him to get him to
    the correct person at CJ to look into this matter or please have him contact
    his CJ rep.

    Unfortunately due to the fact that we have thousands of affiliates I cannot
    sign up for all of the discussion forums there are on the internet to reply
    to this string. This publisher can contact me directly at
    affiliates@ipowerweb.com with the domain of the account that he purchased so
    that I can look into making sure that he gets his/her affiliate commission.

    If you would please send this email or post it in your forums for me I would
    greatly appreciate it.

    Thank you,
    Trey Gardner
    iPowerWeb Affiliate Program Manager
    affiliates@ipowerweb.com
    888-511-4678 x 231
    - - - - - - - -
    Following everyone else is a GREAT way to become average.

  22. #22
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    Clarification... I have reported this to CJ AAQ even before posting it here.

    Issue is being addressed but I do not have a real answer yet.
    Fer(nando) - US & EU Marketing

  23. #23
    Ad Network Rep ToddCrawford's Avatar
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    I am having technical services look into this but I think things are fine. I checked and they are showing sales tracking with no drop offs over the past 30 days.

    I will update after TS gets back to me.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

  24. #24
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    quote:
    I am having technical services look into this but I think things are fine


    Hi Todd, thank you for tacking care, that's great!

    Unfortunatelly it is very simple to have explanations for no gaps, I will show you an example, but really there are other more interesting and "edge" strategies to justify any complaint.

    Function Hide_Tracking_Code
    Random generator X (1 to 10)
    if X = 1 or 2 then HIDE_CJ_CODE()
    End

    This way the 20% of sales would be hidden and no holes or gaps will be visible, because sales will "fail" at a 20% continuous rate.

    For sure I never thought that iPowerWeb was not tracking at all, but I think they may be tracking only 80% of sales by random or selective formula.

    Also may be they have a selective formula to avoid some not qualifying sales to be reported, but they formula fails and "some" valid sales are ignored.

    This being said, "I think things are fine" is technically weak.
    Fer(nando) - US & EU Marketing

  25. #25
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    iPowerWeb works very well, at least to my best knowledge.

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