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June 29th, 2004, 03:23 PM #1
- Join Date
- January 18th, 2005
I asked cj.com on a merchant with batching process which reversed a sale today with the reason: returned merchandise. I wanted to know how cj.com makes shure that the merchandise is really returned and the sale amount is paid back to the customer. They answered the following:
"We leave correspondence about specific transactions to the advertiser and publisher. There is not a way for us to find out if the merchandise was returned, we trust the advertiser to only reverse a transaction for legitimate reasons."
I can't believe that cj.com is out of any controle of that.
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