Results 1 to 17 of 17
  1. #1
    Full Member
    Join Date
    January 17th, 2005
    Posts
    226
    Hello forum,

    I have an affiliate site selling products from a major retailer. I post lots of product links.

    I just got an email from a prospect in a foreign country who wants to purchase some items, but wants to send me his credit card information. I sent him an email giving instructions on how to click through to the retailer from my site and order the product (in this case a camera). He replied that he wants a different camera and wrote "About payment can you accept my credit card? Please tell me further and reply me as soon."

    I can again urge him to simply click through the link and follow the instructions, but I'm afraid he may not understand how to do it. it seems that English isn't his first language.

    How should I proceed with this customer? I could offer to take all his information and simply do it for him, but something tells me that this is a bad idea, and perhaps even illegal?

    I would greatly appreciate any advice on how best to make the sale, satisfy the customer and not commit a crime or be the victim of some fraud.

  2. #2
    Affiliate Miester my2cents's Avatar
    Join Date
    January 18th, 2005
    Location
    far far away....
    Posts
    2,161
    you have done all you can do....

    Joe
    ++++++++++++++++++++++++++++++++++++++++++
    that's my2cents, 'cuz I'm a legend in my own mind....

  3. #3
    ABW Founder Haiko de Poel, Jr.'s Avatar
    Join Date
    January 18th, 2005
    Location
    New York
    Posts
    21,609
    singingintherain,

    Hi and Welcome to ABW

    I would seriously suggest not to place the order for them and to send them instructions in their native language. Maybe someone here speaks the language and can help you.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  4. #4
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    4,423
    That is why i removed email contacts from most of my affiliate sites, there are million of scammers out there trying to pester you to "order" for them. Don't do it.

    Chet

  5. #5
    Full Member
    Join Date
    January 17th, 2005
    Posts
    226
    Thank you all for your input. I'll just repeat the instructions on how to click through the link. If he gets it, good.

  6. #6
    Resident Genius and Staunch Capitalist Leader's Avatar
    Join Date
    January 18th, 2005
    Location
    Florida
    Posts
    12,817
    I believe, in fact I'm 99.9999% sure, that it IS indeed illegal to enter someone else's credit card information.
    There is no knowledge that is not power. ~Hemingway

  7. #7
    ABW Ambassador
    Join Date
    January 18th, 2005
    Location
    North Carolina
    Posts
    1,026
    I am almost sure this customer is from Nigeria or another country closeby. I get request like this almost everyday. I used to reply at the begining, now simply delete the email.

  8. #8
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,608
    don't do it.

    if the card number was stolen, you're the one in trouble because you're the one who placed the order.

  9. #9
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,663
    Hi singinintherain,

    Hello from a former Hudson Valley resident.

    If you got one, you can expect to get lots of these requests from Nigeria, Malasia, etc. It's good advice to not even reply to these. You've only confirmed your email address to these scammers.

    Wayne

  10. #10
    Pit Boss redsand's Avatar
    Join Date
    January 18th, 2005
    Location
    Oak Grove
    Posts
    642
    quote:
    Originally posted by singinintherain:
    Hello forum,

    I have an affiliate site selling products from a major retailer. I post lots of product links.

    I just got an email from a prospect in a foreign country who wants to purchase some items, but wants to send me his credit card information. I sent him an email giving instructions on how to click through to the retailer from my site and order the product (in this case a camera). He replied that he wants a different camera and wrote "About payment can you accept my credit card? Please tell me further and reply me as soon."

    I can again urge him to simply click through the link and follow the instructions, but I'm afraid he may not understand how to do it. it seems that English isn't his first language.

    How should I proceed with this customer? I could offer to take all his information and simply do it for him, but something tells me that this is a bad idea, and perhaps even illegal?

    I would greatly appreciate any advice on how best to make the sale, satisfy the customer and not commit a crime or be the victim of some fraud.


    Ignore them. They aint worth a penny.

  11. #11
    ABW Ambassador Jane's Avatar
    Join Date
    January 18th, 2005
    Posts
    1,350
    I get these all the time. They usually want to buy large amounts. I ignore them, they are scams. If they weren't they would just click through and place the order.

  12. #12
    Moderator MichaelColey's Avatar
    Join Date
    January 18th, 2005
    Location
    Mansfield, TX
    Posts
    16,232
    Tell them they need to send you cash.
    Michael Coley
    Amazing-Bargains.com
     Affiliate Tips | Merchant Best Practices | Affiliate Friendly? | Couponing | CPA Networks? | ABW Tips | Activating Affiliates
    "Education is the most powerful weapon which you can use to change the world." Nelson Mandela

  13. #13
    Member
    Join Date
    January 18th, 2005
    Posts
    57
    Here's an email I received a couple days ago:

    "hello store

    i will like to order from your store and i will like to know you
    shipping
    cost
    to lagos nigeria by fedex,ups,dhl,ems within 1-2 days of shippment
    and i will
    pay you with credit card, hope to hear from you soon.

    Note: when you are mailing back pls mail your website address along
    regrads,
    kelvin
    "

  14. #14
    notary sojac Herb ԿԬ's Avatar
    Join Date
    January 18th, 2005
    Location
    Central/Western NY State
    Posts
    7,741
    got one very similar today, but offered cashier's check. We have to remember that cashier's checks can be cashed, but the bank comes after you when it fails to clear.

    we need a poll: how many nigerian scams in any form do we see each month . . .

  15. #15
    Lite On The Do, Heavy On The Nuts Donuts's Avatar
    Join Date
    January 18th, 2005
    Location
    Winter Park, FL
    Posts
    6,930
    My Mama always said...

    "Nigeria = No"

    End of story.

  16. #16
    Full Member
    Join Date
    January 17th, 2005
    Posts
    226
    This one was actually Singapore, and when I firmly insisted that he has to do the "paper"work, I never heard from him again. I suspect he was either using a stolen credit card and covering his tracks or something similar.

    Shame, because this is a new thing for me, and so far I (apparently) have made NO sales. nada, zip, and whatever the word for nothing is in Singaporese. Onward and upward.

  17. #17
    notary sojac Herb ԿԬ's Avatar
    Join Date
    January 18th, 2005
    Location
    Central/Western NY State
    Posts
    7,741
    so here you are at step 1. we all have been at that point of no sales, some of us were in that boat for a long time and will be again.

    you may find something in one of these threads to solve your problem, unless it will be taken care of by time.

  18. Newsletter Signup

+ Reply to Thread

Similar Threads

  1. One Way question
    By 2busy in forum Andy Rodriguez Consulting
    Replies: 4
    Last Post: April 29th, 2007, 10:49 AM
  2. Pixel Tracking Question.. (Tech Question)
    By CoolAffiliate in forum Midnight Cafe'
    Replies: 1
    Last Post: August 14th, 2006, 01:40 AM
  3. How to question
    By BrattyKitty in forum Commission Junction - CJ
    Replies: 2
    Last Post: December 7th, 2004, 10:12 AM
  4. Replies: 3
    Last Post: April 29th, 2003, 06:31 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •