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  1. #1
    Newbie
    Join Date
    January 18th, 2005
    Posts
    2
    Sorry I can't find a place to post my question, so I post here.

    I havn't received 2 checks from befree, and I contacted them through partner gateway, but they never replyed to me. I even contacted CJ to let them forward my request, but still no one contact me.

    I am wondering how can I contact befree to ask them resend the check or at least look into this.

    Thanks

  2. #2
    Ad Network Rep ToddCrawford's Avatar
    Join Date
    January 18th, 2005
    Location
    Santa Barbara, CA
    Posts
    2,162
    Merchants using bfast (a.k.a. be free) send out checks separately so you need to contact the merchants that owe you the money. If you log in to the partnergateway, you should be able to find contact information on the merchant detail page.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

  3. #3
    Newbie
    Join Date
    January 18th, 2005
    Posts
    2
    Thanks Todd
    I think the checks were lost on the way, so I thought after I contact befree, befree may reissue them.

    I will contact merchants and see what they can do for me.

    Thanks again

  4. #4
    Ad Network Rep ToddCrawford's Avatar
    Join Date
    January 18th, 2005
    Location
    Santa Barbara, CA
    Posts
    2,162
    Some merchants mail their checks out themselves and some have CJ (a.k.a. Be Free) mail them out for them. Either way, I think if a check is lost the merchant must issue another voucher in order for a new check to get cut.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

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