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  1. #1
    Full Member
    Join Date
    January 17th, 2005
    Posts
    226
    I received this bolt out of blue sky when I tried to log in yesterday:
    quote:
    Our records indicate that your account has been deactivated.


    Completely at a loss why. Anybody know how/where I can find out why and what to do (as you have to log in to get support)?

  2. #2
    ABW Ambassador ToughTurkey's Avatar
    Join Date
    January 18th, 2005
    Posts
    993
    has your account been inactive for 6 months?

  3. #3
    Full Member
    Join Date
    January 17th, 2005
    Posts
    226
    No sales, if that's what you're asking, but I've been getting more clickthroughs lately and have actively been putting products up on my site.

  4. #4
    More Cheesier Than Ever Cheesehead's Avatar
    Join Date
    January 18th, 2005
    Location
    Land of The NFL Champs!
    Posts
    2,942
    To you and others in the same boat:

    Make a purchase or two for yourself (as allowed by the merchant - most allow this). This will keep your account active.

    Contact CJ to get back in. You may have to reapply. If you get a new PID, reapply to all programs and when accepted, do a find and replace to replace the affiliate ID in all CJ links. What a hassle - sorry to hear this happened.
    This World is Not My Home
    We're gonna go inside, we're gonna go outside, inside and outside. . . And then we're gonna go go go and we're not gonna stop til we get across that goalline! Quotes from the movie Rudy, 1993

  5. #5
    More Cheesier Than Ever Cheesehead's Avatar
    Join Date
    January 18th, 2005
    Location
    Land of The NFL Champs!
    Posts
    2,942
    Here's some contact info:

    COMMISSION JUNCTION OFFICES

    US Headquarters
    Commission Junction
    1501 Chapala
    Santa Barbara, CA 93101
    United States
    Phone: 800-761-1072
    International: 805-560-0777
    Fax: 805-560-0776


    Marlborough, MA
    Commission Junction
    377 Simarano Drive, Suite 200
    Marlborough, MA 01752
    United States
    Phone: 508-480-4000
    Fax: 508-357-8889

    Pittsburgh, PA
    Commission Junction
    425 Sixth Avenue, Suite 2000
    Pittsburgh, PA 15219
    United States
    Phone: 412-471-7500
    Fax: 412-471-9840


    London
    Commission Junction
    Cambridge House
    180 Upper Richmond Road
    London
    SW15 2SH
    United Kingdom
    Phone: +44 (0)208 785 5870

    Germany
    ValueClick Deutschland GmbH
    Biberger Strasse 91, 82008 Unterhaching/ M√ľnchen
    Deutschland
    Telefon: +49 (0)089 66547930
    Fax: +49 (0)089 66547910
    This World is Not My Home
    We're gonna go inside, we're gonna go outside, inside and outside. . . And then we're gonna go go go and we're not gonna stop til we get across that goalline! Quotes from the movie Rudy, 1993

  6. #6
    Full Member
    Join Date
    January 17th, 2005
    Posts
    226
    Thanks. Yeah,and what timing!

  7. #7
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    737
    Their TOS states that if your account has no activity for 6 months, then they charge you $10. If you don't have $10 in your account then they close it.

    Best bet, like cheesehead said, enough merchants let you purchase from your own links. So, just make sure you do that every few months or so until you start to get activity to your account.

    Robin

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