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  1. #1
    Newbie
    Join Date
    January 18th, 2005
    Posts
    38
    I have a merchant that is showing as "Temporarily Offline" but users are still being directed to their URL instead of the URL I selected for users to go to when a merchant was off line.

    This merchant has been off line now for well over 1 week, I was getting ready to remove their links when I noticed this was going on.

  2. #2
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,657
    we give a small buffer to allow merchants to add to their balance when it runs out... as long as the links are working, the sales will be tracked... when their courtesy buffer runs out, the links/tracking will all end.

    While in the buffer, those links will still direct correctly, when the buffer runs out - your account settings will kick in and the links would be directed to the alternate URL that you have chosen.

    Thanks,

    -Brian Littleton
    -Owner/Operator Shareasale.com
    brian@shareasale.com

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