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  1. #1
    ABW Ambassador qball0213's Avatar
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    Is there anywhere we can see the reason why someone has reversed something, or anything along those lines? Had some big ones today and it bugs when I can't see why, also bugs me when they do a bunch all at once.

  2. #2
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    q,

    in the activity details report - the comment section should list a reason for a reversal. should say something like: "VOIDED: Returned Merchandise" ....etc...

    Thanks,

    -Brian Littleton
    -Owner/Operator Shareasale.com
    brian@shareasale.com

  3. #3
    ABW Ambassador qball0213's Avatar
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    Okay, ya I forgot about that, hehe, still can't find one of the transactions he changed, sure would be nice to be able to run a daily transaction report that included changes, or to be able to run reports by merchant. And if those were possible, weekly and monthly reports as well.

  4. #4
    Animal Lover
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    yes big reversal day for me too - 3 big sales gone...voided - non-fulfilled requirements sale...

    what does that mean Brian? Is it like their credit card was invalid or something?

    Oscar

  5. #5
    ABW Ambassador
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    January 18th, 2005
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    anybody of you selling designer shoes or projectors?

    stay away from these merchants.

    big time sales, big time reversals.
    all they do is break your heart.

  6. #6
    Affiliate Manager
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    January 18th, 2005
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    I would think that any online shoe merchant would have alot of reversals. Shoes are just something you have to actually try on before you buy them.

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