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  1. #1
    Member Speedy's Avatar
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    January 18th, 2005
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    Lancashire UK
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    165
    I signed up to a Merchant last week and now all links get the Shareasale.com not Active Link page. Does the Merchant make all links inactive or is this performed by ShareaSale? And what does 'Temporarily Offline' really mean?

    Typical really, only signed up a week ago and have had a couple of good sales would be a shame to lose them!


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  2. #2
    Full Member markschok's Avatar
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    January 18th, 2005
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    269
    As far as I know the merchant may be low on funds or have no funds or, have some problem with their program and won't be back online until they comply for example but topping their funds back up.
    I could be corrected though

  3. #3
    ABW Ambassador
    Join Date
    January 18th, 2005
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    1,356
    Yes it depends on how long it takes them to replenish funds in their SAS account.

    Could be several hours, could be permanent.

    ------------------------------
    "It be's dat way sumtimes." ~ Coco B. Ware

  4. #4
    Member Speedy's Avatar
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    January 18th, 2005
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    Lancashire UK
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    165
    Reading the posts further down relating to this, I would have thought that out of curtesy, all affiliates in Shareasale which promote this Merchant or any other who have problems, would have been notified via email.

    This simple message 'Temporarily Offline' is soooo vague it could mean anything!

    What do affiliates do?

    Hang around and allow visitors to see a site full of dead links or drop the account and look for another Merchant?


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  5. #5
    ABW Ambassador
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    January 18th, 2005
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    Somewhere in the Shareasale interface you can set a redirect so you can send the traffic elsewhere when a merchant goes offline.

    ------------------------------
    "It be's dat way sumtimes." ~ Coco B. Ware

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