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  1. #1
    ABW Ambassador
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    January 18th, 2005
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    I'm still working on getting tracking functional and I clicked the test link to test the tracking and it came up with 'The link is not currently active.' - I cannot continue to run tests while this is happening.

  2. #2
    Full Member
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    January 18th, 2005
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    Samy, what exactly are you trying to do? Usually if you get a "link not active" message - it means your link is wrong. With some more info. I may be able to help.

  3. #3
    ABW Ambassador
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    January 18th, 2005
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    I'm not an active merchant yet, I'm testing transactions and making sure all methods of payment track correctly - but it's cut me off quite suddenly. I do not wish to continue through the new merchant motions until tracking is working properly.

  4. #4
    Full Member
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    January 18th, 2005
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    I think you have to be active inorder for your link to work. When I started with SAS, I did several test sales. Is your concern... that you do not want to go live without making sure it works? If so maybe have Brian activate it but not put it live for affiliates. The tracking link on your "thank you" page is quite simple and Brian's instructions are very clear. So I can't imagine it will take you more than 15 minutes to set up. Without being live I cannot see anyway other way to do it. Maybe Brian can shed some light on this. Hope this helps.

  5. #5
    ABW Ambassador
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    January 18th, 2005
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    The test link has been working fine for days, it just cut out after a couple more tests just now.

    I realise the tracking code is simple, but that really depends on what software you're using and certain things do not track correctly... we've had to do transaction after transaction while trying to get this to function but now I am cut off, I cannot finish it.

  6. #6
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
    Join Date
    January 18th, 2005
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    3,657
    email me your merchant ID...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  7. #7
    ABW Ambassador
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    January 18th, 2005
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    Done

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