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  1. #1
    Full Member
    Join Date
    January 18th, 2005
    Posts
    256
    I don't quite understand the way BeFree is reporting. Here's an example:

    On Thursday checked merchant and showed 9 orders for 18 items for Tuesday

    Checked again of Friday it now read 9 orders for 27 items for Tuesday

    Checked again on Saturday it now read 9 orders for 45 items for Tuesday.

    Not that I'm complaining, but does anyone know why this would happen?

    BeFree Faststats still show no revenue for the Tuesday sales.

    [ 01-27-2002: Message edited by: WorkerBee ]

  2. #2
    Member
    Join Date
    January 18th, 2005
    Posts
    84
    Hi there worker bee!

    FastStats doesn't show the revenue for an order referred by your account until the merchant has shipped one or more of the items ordered to the end user. This is when the affiliate commissions are credited -- when they order ships to the end user. The process is similar to an online retail site or catalog, which doesn't charge the consumer's credit card until the ordered item ships.


    I would like to look into the change in the number of items fo ryou to verify that there isn't a problem. Can you send me the merchant name and your affiliate name - perhaps via email (to pr@befree.com) in case you don't want to give me you name online? I'll check into things and round back with you to confirm that all is well.

    Best,
    Jenn

  3. #3
    Full Member
    Join Date
    January 18th, 2005
    Posts
    256
    Thanks Jenn;

    I emailed you with the merchant name etc.

  4. #4
    Member
    Join Date
    January 18th, 2005
    Posts
    84
    I'm looking into it today.

    Thanks!

    -- Jenn

  5. #5
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
    Join Date
    January 18th, 2005
    Location
    St Clair Shores MI.
    Posts
    17,328
    Jenn;
    Try and put some BF pressure on Dell to pay their affiliates on time through BeFree. I haven't heard of one affiliate ever getting a check from Dell's BeFree program and for months all balances earned show "awaiting payment". Do they pay once a year??

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