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  1. #1
    Full Member
    Join Date
    January 18th, 2005
    Posts
    212
    iGo.com is now in Active/Advisory status. What does this mean? Pull down links to them? Forget about earned commissions?

  2. #2
    Member
    Join Date
    January 18th, 2005
    Posts
    84
    To be on Active/Advisory status could mean one of the following things:
    Merchant meets one or more of the following conditions:
    In transition due to:
    - Pending acquisition or merger
    - Termination notification sent to Be Free and/or affiliates
    - Program placed on hold by the merchant

    Experiencing extended technical difficulties that may relate to:
    - Order tracking/reporting
    - Web site or link operations.

    Not fulfilling channel obligations, including
    - Timely payments to affiliates
    - Timely payment to Be Free
    - Adequate channel support
    - Appropriate Affiliate Communications

    What does Active/Advisory status mean to you?
    - Sales channel is fully operational
    - Traffic and sales are being recorded
    - Merchant is responsible for paying commissions earned

    What should you do?
    - Try to resolve any outstanding issues you may have directly with the merchant
    - For additional assistance with commissions or outstanding payments, use the Be Free payment dispute resolution process located in the help section of reporting.net.
    - For other questions related to the Active/Advisory status, e-mail help@befree.com
    Hope this helps!

  3. #3
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
    Join Date
    January 18th, 2005
    Location
    St Clair Shores MI.
    Posts
    17,328
    "Active Advisory" means the merchant is being embalmed and the grave is being dug. Never saw any of my BF merchants with this status that records any sales or goes active again.

  4. #4
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,118
    I appreciate that there is a representative from Befree here trying to help out. But that type of answer is very frustrating. Why the big secret surrounding the reason for iGo.com's active/advisory status? Which one of those possible reasons it applicable here.

    And why can't Befree tell us which of the criteria a merchant fails to meet in the Acclaim status? Not all of the criteria have the same weight to all affiliates.

    I just feel Befree sometimes stacks the deck against us with its vagueness and secrecy.

  5. #5
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
    Join Date
    January 18th, 2005
    Location
    St Clair Shores MI.
    Posts
    17,328
    The "acclaim" status for BF merchants is a real joke. 5 of my acclaim merchants are active/advisory with no sales being recorded since Jan. 1st. Place no real value on acclaim status since it doesn't even begin to show if a merchant converts and they go bellyup just as quick as the others stiffing affiliates in the process.

  6. #6
    Member
    Join Date
    January 18th, 2005
    Posts
    84
    We understand your frustration over the advisory status and want you to know that we are disclosing as much information as we are able to. The advisory status is an indicator to you that there may be serious problems with the merchant's program. We encourage you to ask the merchant why they have the status and if you don't receive a satisfactory response, then you may want to stop promoting their program. If you have trouble collecting payment from any merchant, go to reporting.net and click on the help button on the left hand nav. We will assist you in any way we can.

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