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  1. #1
    ABW Ambassador
    Join Date
    January 17th, 2005
    I have been trying to reconcile my statements at BeFree for Baby Universe. I have looked at sales, and revenue reports going back to July (started promoting them in August so have all transactions here).

    I have orders for $1427.14
    Returns $122.97

    Shipped sales $939.01

    That means there is $365.16 of sales not shipped. If these orders were cancelled can I see cancelations in a report?

    These outstanding sales go back to September and I was wondering whether anyone else had simlar experiences with BU or can explain to me what is happening here.

    It is hard enough to get sales out of them but when 25% of sales just get lost in reporting, you have to ask.

    Andy Williams

    Keyword DARTs - New search engine optimization software

  2. #2
    ABW Ambassador
    Join Date
    January 17th, 2005

    From my experience, BU is VERY slow in reporting. Sometimes they can be 3-4 weeks behind, others more. But they have always caught up.


  3. #3
    Crazy Cat Lady Heidi's Avatar
    Join Date
    January 18th, 2005
    Rochester, NY
    I have similiar results showing in my reports. Personally I'm thinking its time to find another baby merchant.


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