Page 1 of 2 12 LastLast
Results 1 to 25 of 30
  1. #1
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    595
    Has anybody ever gotten paid by them? I have $1800 in ordered sales for August and $500 for this month but those amounts have never moved over to the shipped sales column or base earnings column.

    May all your ups and downs be in bed

  2. #2
    Full Member
    Join Date
    January 18th, 2005
    Posts
    297
    Hey Johnnie, similar numbers here and no earnings. I even had a flight booking that never showed up on 'ordered sales'.

    The official word seems to be that you will be given commission on 'commenced travel'. So if someone booked a ticket for thanksgiving, you won't be seeing the commish show up til the travel has actually occurred. Unfortunately, this means that we'll never know when to expect commission. As long as these 'ordered sales' dont show up under 'cancelled sales', at least we have hope that they'll show up someday...

    Sal @ PHATBargains.com

  3. #3
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    595
    I figured that might be it. I'll keep my eye on it. Should start showing up around the holidays.

    May all your ups and downs be in bed

  4. #4
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,916
    have had sales show..but only after travel commenced.

  5. #5
    Full Member
    Join Date
    January 18th, 2005
    Posts
    297
    Just noticed that their minimum payout is $150! [img]/infopop/emoticons/icon_eek.gif[/img] [img]/infopop/emoticons/icon_eek.gif[/img] [img]/infopop/emoticons/icon_eek.gif[/img]

    At my rate combined with their fondness for parasites, means i should be gettin a check in about oh 25 years! cool.

    hopefully they'll be in business then

    Sal @ PHATBargains.com

  6. #6
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    595
    aw hell, i didn't check the minimum. $150 minimum, i wonder if thats the record for the highest minimum. Anybody know one higher? It'll be years too before i see a check.

    May all your ups and downs be in bed

  7. #7
    ABW Ambassador sjangro's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    1,529
    Guys,

    Expedia's payment threshold is $50.

    It used to be $100 and we pushed them hard to lower it -- We know that you'd like lower, but that's where we ended up.

    If it says $150 somewhere, please tell me where. It must be a typo.

    --scott

    --
    Scott Jangro
    sjangro@befree.com

  8. #8
    Full Member
    Join Date
    January 18th, 2005
    Posts
    297
    Thanks for the info Scott!

    In Expedia's terms and conditions is where it states the $150 minimum:
    http://www.expedia.com/daily/associates/terms.asp

    Also, in their FAQs, question 'How often do i get paid', the minimum is listed at $100. Here's the link to that page: (hope it works, might have some session info)
    http://affiliateservice.net/cgi-bin/...I=1,Case=51990

    Sal @ PHATBargains.com

  9. #9
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    595
    Thanks Scott for the info. $50 is more doable.

    May all your ups and downs be in bed

  10. #10
    ABW Ambassador sjangro's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    1,529
    Sheesh, what a mess. [img]/infopop/emoticons/icon_redface.gif[/img]
    I'll get that info to them, thanks.

    I guarantee though, where it matters, it says $50. [img]/infopop/emoticons/icon_wink.gif[/img]

    --
    Scott Jangro
    sjangro@befree.com

  11. #11
    Newbie
    Join Date
    January 18th, 2005
    Posts
    33
    Hi Scott,
    Any time I've tried to book a cruise on expedia I've received the following message:

    Sorry, we're unable to complete your booking. To continue booking your cruise, please Call 1 (800) EXPEDIA [1 (800) 397-3342] to speak with a cruise specialist. Cruise specialists are available from 9 AM to 12 midnight ET Monday - Friday and 9 AM to 8 PM ET Saturday - Sunday.

    This no doubt explains why there has never been a cruise sale from my site even though I had (until today) a cruise link on my travel page. Just thought you'd want to know.
    Robert

  12. #12
    Pimp Duck popdawg's Avatar
    Join Date
    January 18th, 2005
    Location
    Take off eh?
    Posts
    3,249
    VERY interesting.
    I have never had a cruise sale with them either.
    I just went and checked tried a test booking to see for myself.
    Same thing.
    I must add however these two items

    1. If the cruise is available, the message that appears is this:

    quote:
    Booking Option(s)
    Call 1 (800) EXPEDIA [1 (800) 397-3342] to speak with a cruise specialist. Cruise specialists are available from 9 AM to 12 midnight ET Monday - Friday and 9 AM to 8 PM ET Saturday - Sunday. Please have the following reference ID when you call: #######-###


    That reference ID is I believe our tracking code.
    Could someone confirm that?

    2. If the cruise is not available (sold out, not sailing at that time, etc) this is the message I received.

    quote:
    The itinerary you have requested is unavailable in the desired month. If you have any questions, please Call 1 (800) EXPEDIA [1 (800) 397-3342] to speak with a cruise specialist. Cruise specialists are available from 9 AM to 12 midnight ET Monday - Friday and 9 AM to 8 PM ET Saturday - Sunday.


    Note there is NO mention of a tracking code or reference ID

    Regardless, I am curious as to how many others have ever sold a cruise via Expedia. Anyone?

    Something strange is afoot at Circle K

  13. #13
    Full Member
    Join Date
    January 18th, 2005
    Posts
    297
    zero cruise sales thus far for me ...

    Sal @ PHATBargains.com

  14. #14
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    1,086
    quote:
    Originally posted by johnniebry:
    $150 minimum, i wonder if that's the record for the highest minimum. Anybody know one higher? It'll be years too before i see a check.


    According to the account report, Monster has a $500 minimum. They only pay for new employers and resume services. So getting $500 would be a killer. They look like a good candidate for the new remove merchant feature.

    Missoula - Short Stories

  15. #15
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    Scott, could you please clarify Expedia's reporting? My understanding was that booked orders should appear on the Sales report at the time of booking and that they will appear on the Revenue report when travel commences. If that's how it should be, then we are missing sales on our Sales report.

    I'd also like to know if BeFree has had many non-payment complaints about Expedia. We have not been paid for numerous sales until we bring them to Expedia's attention through the BeFree interface. Each time I've done this, I was credited with no additional questions asked. As you know, affiliates should not have to ask their customers for all of the booking information, which Expedia requires in order to investigate the missing sales. This is VERY disturbing because it also means that we are losing out on sales that we don't even know about.

    How should this be addressed with Expedia as they are not affiliate friendly in that they don't even identify their affiliate manager to their affiliates, and as we all know, they condone link hijacking by partnering with all the parasites.

  16. #16
    ABW Veteran jc101's Avatar
    Join Date
    January 18th, 2005
    Location
    Santa Cruz, CA
    Posts
    4,597
    Expedia I would not even try promoting.

    Sent them targeted traffic, with no revenue.

    Jason

    Jason

    Santa Cruz, CA 95060

  17. #17
    ABW Ambassador sjangro's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    1,529
    Biddingfortravel.com,

    Let me see what I can dig up on your questions.

    --scott

    --
    Scott Jangro
    sjangro@befree.com

  18. #18
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,118
    That is very disturbing. As a test, I just switched one of our sites to expedia from another travel provider on Sunday. Fortunately I saved the pages with the other provider.

  19. #19
    ABW Ambassador sjangro's Avatar
    Join Date
    January 18th, 2005
    Location
    Boston
    Posts
    1,529
    I just spoke with the Be Free account manager, Larry, who works with Expedia.

    First, yes, that is how bookings are reported. The sale of the booking shows up as an Order in our system. Only after the travel commences does it show up as a shipped sale which is what commissions are based on.

    If you are missing orders, your help in investigating any tracking issues would be appreciated. Please email Larry directly with any order numbers that you believe were not tracked properly. His email address is ljoseloff(at)befree.com.

    Best,
    --scott

    --
    Scott Jangro
    sjangro@befree.com

  20. #20
    Newbie
    Join Date
    January 18th, 2005
    Posts
    33
    I spoke with Larry about the Cruise issue. He was only able to tell me that Expedia is aware that they aren't paying for cruise bookings. I've switched to cruisedirect.com at cj. They are doing pretty well, and track sales even when a visitor dials their 800 number.
    Robert

  21. #21
    Moderator MichaelColey's Avatar
    Join Date
    January 18th, 2005
    Location
    Mansfield, TX
    Posts
    16,232
    I was talking recently with another travel merchant about the potential of getting commissions for cruises. They were very straight with me that tracking for cruises would be virtually impossible. A very large percent (over 75%) of cruises are booked over the phone, even when they push the web site.

    The "reference number" is a good way to capture part of the phone sales, but I'm sure it's hit and miss.

    If you're going to promote cruises, you might want to talk to your merchant(s) about a more traditional advertising method: sponsorships, CPM, CPC, etc.

    Michael Coley
    Amazing-Bargains.com

  22. #22
    Newbie
    Join Date
    January 18th, 2005
    Posts
    33
    Cruisedirect.com has the customer click on a link sent by e-mail to confirm the purchase. If they click from the computer containing the cookie, the affiliate gets credit.

    [This message was edited by freeality on October 17, 2002 at 12:53 PM.]

  23. #23
    Full Member
    Join Date
    January 18th, 2005
    Posts
    297
    I have to say that this is really a big disappointment.

    I had a personal booking not show up. I contacted Expedia and the very next day they wrote back (9/30) asking me for my order information. I was impressed with their responsiveness. I was concerned cuz they mentioned tracking problems.

    So I sent them all the info and haven't heard back from them. Even after 2 followup emails, nothing. ugh. Guess I'll try Larry next.

    This sucks. I've sent a significantly greater amount of traffic to Expedia compared to its competitors. Yet the competitors have converted at a much much larger ratio. I can only dream about how much money i've lost because of Expedia's 'tracking issues'. [img]/infopop/emoticons/icon_mad.gif[/img]

    Sal @ PHATBargains.com

  24. #24
    pph Expert! Gordon's Avatar
    Join Date
    January 18th, 2005
    Location
    Edmonton Canada
    Posts
    5,781
    The only tracking problems expedia.com has is that all our commissions go to the parasites that they are full of. I have not had a sale for them for around 18 months now.

    I guess I will never reach the minimum payout.

    Travel safe
    Gordon
    YouTrek

  25. #25
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    2,511
    This morning, I received confirmation from Larry Joseloff at BeFree that the Free Nights hotel link was not tracking!! This very likely accounts for why my personal $480 hotel order has never appeared on my reports. It is outrageous to me that links loaded into BeFree are not properly tested for tracking purposes. I would encourage everyone to put pressure on both Expedia and BeFree with regard to any lost sales that you think you may have. We haven't had a single sale reported in more than a week which is very atypical for the traffic my site sends to Expedia.

    Please keep this topic updated with all relevant info.

+ Reply to Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Expedia.com Down
    By Nature Boy in forum Commission Junction - CJ
    Replies: 1
    Last Post: June 24th, 2006, 03:13 PM
  2. Expedia
    By kylemcpeck in forum Commission Junction - CJ
    Replies: 3
    Last Post: September 15th, 2004, 04:04 PM
  3. Expedia
    By anolian in forum Rakuten LinkShare - LS
    Replies: 10
    Last Post: July 9th, 2004, 06:14 PM
  4. Expedia
    By Snowman in forum Commission Junction - CJ
    Replies: 10
    Last Post: July 12th, 2003, 10:51 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •