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  1. #1
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    January 18th, 2005
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    I'm relatively new to BeFree so perhaps I'm just confused, but my stats seem to be inconsistent.

    According to the Transaction Detail report I have five transactions this month with nine products sold. According to the Transaction Summary By Merchant report I have two transactions with two products sold. Also the stats that display when I log in indicate two transactions with two products sold.

    Is there something particularly tricky about reading these reports that I should know, or are my stats messed up?

    Muchos!

  2. #2
    ABW Ambassador Grumpy's Avatar
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    January 18th, 2005
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    Hi Rhea! I also find BF's reports very confusing. Don't know why they can't just make it simple. Sometimes I have a hell of a time trying to make head or tail out of it myself.

  3. #3
    ABW Ambassador Jane's Avatar
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    January 18th, 2005
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    Have you compared what is shipped to what is sold?

  4. #4
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    January 18th, 2005
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    Hey Jane,

    Aha! I think that must be the difference! Now I feel dumb, but enlightened.

    Is there a report that shows both shipped and unshipped items?

  5. #5
    Action Jackson - King of the World
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    January 18th, 2005
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    Hi Rhea:

    With the Transaction report just see what items have been order/shipped etc. Just go by the code listed:

    O=order
    S=shipped
    R=return
    C=cancelled

  6. #6
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    January 18th, 2005
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    Thanks Jack!

    Hey Grumpy, are you reading this stuff? The great mysteries of BeFree are being revealed here!

    So, if I understand this correctly, we're not credited with the commission until the order has been shipped?

  7. #7
    ABW Ambassador sjangro's Avatar
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    January 18th, 2005
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    Hi Rhea,

    That's correct, commissions are paid on shipped items.

    Many of the mysteries of BeFree are also revealed in the help area of Partner Gateway. There's a lot of good stuff there, you should check it out next time you're stumped.

  8. #8
    Troll Killer and best Snooper!
    I decide when the pigs fly!
    Rhea's Avatar
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    January 18th, 2005
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    New York, USA
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    6,195
    Hey Scott, thanks for the info. I've been around computers from back in the day when reading the documentation was considered a sign of weakness.

    I'm very literal minded so when a form reads "orders" I expect it to reflect orders placed, rather than orders shipped. Silly me. I'll try to be better.

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