News: Free Shipping Delivers Online Customers
[June 12, 2003] E-tailers will find they have to give something away to keep customers and research suggests dropping the shipping charges.

http://www.internetnews.com/ec-news/article.php/2221061

eMarketer indicates that 2003 will bring in $58.2 billion http://www.webpronews.com/wpn-45-200...rExpected.html