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  1. #1
    Full Member
    Join Date
    January 18th, 2005
    Posts
    194
    Angry no data feed updates since 18th.. anyone else?
    Since March 18 our CJ FTP data feed with daily refresh, has not been updated anymore,
    with the exception of one manually started update by support after I AAQ'd them the 20th
    after that AAQ'd/replied that is was still not OK. Support writes they recognize the problem
    and are working to fix ASAP (!) and that it affectes MANY other affiliates....

    Now I did not hear anyone else complain about this here.. so... does really everyone here
    except me have no problems with the feeds? Anyone else also having no updates?

    This is costing is lots of sales, site reputation, etc. esp. on PPC driven site now sohwing
    more and more bad sales prices, may soon have to be put asleep. Costing 1000s on a
    monthly basis.. How can CJ NOT get the datafeed update issue fixed in now..11 days??

  2. #2
    Newbie
    Join Date
    January 18th, 2005
    Location
    Singapore
    Posts
    10
    I'm getting that too. My last update was 12 March. Have yet to hear a reply from them.

  3. #3
    ABW Ambassador webmarm's Avatar
    Join Date
    January 18th, 2005
    Posts
    1,713
    I'm on weekly update, however I got two updates last week on the 24th and 27th.

  4. #4
    Member
    Join Date
    January 18th, 2005
    Location
    Brooklyn
    Posts
    118
    I have experienced the same. No update since the 19th. They say they are "behind" in processing and are hoping to catch up soon. They seemed to be riddled with technical problems. My confidence level has reached an all time low.

  5. #5
    ABW Ambassador
    Join Date
    January 18th, 2005
    Posts
    673
    My system auto-downloads and imports so I checked my logs. Last week on the 21st I picked up a new file and this morning I picked up a new file. No problem with updates for me...

  6. #6
    Resident Genius and Staunch Capitalist Leader's Avatar
    Join Date
    January 18th, 2005
    Location
    Florida
    Posts
    12,817
    My mother's weekly updates have been coming days late, but eventually they show up.

    My own weekly updates have been delayed, and last week they initially sent a corrupted file (which I didn't realize was corrupted until AFTER I ran it)... Then the next day I got a functional file.

    So feeds have been coming through but the system seems to be rocky!
    There is no knowledge that is not power. ~Hemingway

  7. #7
    Pimp Duck popdawg's Avatar
    Join Date
    January 18th, 2005
    Location
    Take off eh?
    Posts
    3,249
    My daily has been working fine.
    ================================================================
    Been away, now I'm back. Not as much, but I'm back & starting from scratch. Where I was, was fantastic. Where I am now, less so. Things have changed, become harder. So have I. Game ON!!!
    ================================================================

  8. #8
    Member
    Join Date
    January 18th, 2005
    Location
    Brooklyn
    Posts
    118
    Perhaps those of us who are having problems are on a different system. Or perhaps you are a bigger money maker then some of us and get better service.

  9. #9
    Pimp Duck popdawg's Avatar
    Join Date
    January 18th, 2005
    Location
    Take off eh?
    Posts
    3,249
    Or perhaps you are a bigger money maker then some of us and get better service.
    So not true
    ================================================================
    Been away, now I'm back. Not as much, but I'm back & starting from scratch. Where I was, was fantastic. Where I am now, less so. Things have changed, become harder. So have I. Game ON!!!
    ================================================================

  10. #10
    Full Member
    Join Date
    January 18th, 2005
    Posts
    194
    We in fact do relatively make lots of money on/cj.. long time 5 bars.
    Without this problem this month balance might have hit 10,000.
    When I am force to stop the PPC for that one site, already CJ itself
    would loose a few 1000 on a full-month scale.. That's why it surprises
    and disappoints me a lot, they can't seem to get it fixed in 11 or 12 days
    now!

  11. #11
    Full Member
    Join Date
    January 18th, 2005
    Posts
    194
    Hmmm, talk about the..
    finally just the usual email came in:
    ...
    The Product Catalog report has been generated and is ready to be retrieved.
    ...

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