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April 21st, 2005, 02:38 AM #1account suspension
i have been reading only praises about shareasale on all forums, however i am not making my first post on abestweb in avery good taste!!
has anyone had their shareasale account suspended? i had mine today. till yesterday it was showing that the status was okay but suddenly one day prior to the payment, five VOIDED TRANSACTIONS popped up all within a span of 40-50 seconds. i don't think it is possible for anyone to be that fast submitting long forms for sales. how can i be a victim of some moron showing his friends how fast he can click? i am sure there must be many complaints like this, however, has anyone heard of some resolution?
DO I NOT EVEN DESERVE ONE E-MAIL INFORMING OF THE ACTIVITY? they might have affiliates trying to game, but how can the ligit ones be treated like this?
brian, is there a way for affiliates to appeal in such a case or to know the details of transactions(eg. IP address)????
April 21st, 2005, 03:34 AM #2
I don't have an answer to your question, but Share a Sale has a forum on this board:
You might want to post your question there, so that Brian will see it sooner.
April 21st, 2005, 11:46 AM #3
thanx tracy. i've posted the thread there. however, is it possible to move the thread or remove it from here?
April 21st, 2005, 11:55 AM #4
affiliate4all , you might want to click on the triangle on the right next to the posts #
This is for reporting naughty or inappropriate posts then a mod might come along and delete this thread for you.
[edited to add] There you go, the man himself Haiko has done the neccessaryfor you, you are honored.
Thanks Haiko BTW I did not know that by putting the report.gif image in my post would mean it does not show where it shouldOne day parasites and their ilk will be made illegal, I bet a few Lawyers will be pissed off when the day comes.
Mr. Spitzer is fetching it nearer
April 21st, 2005, 11:57 AM #5
[ Moved the thread and deleted the duplicate in this forum. ]Continued Success,
The secret of success is constancy of purpose ~ Disraeli
April 21st, 2005, 11:57 AM #6
email your account details to us. otherwise we can't look up or resolve your situation.Thanks,
President/CEO - ShareASale.com, Inc.
April 22nd, 2005, 12:55 PM #7
Did u get my e-mail. basically i am looking forward to receiving a detailed report from u about the traffic, includig CTR, suspected ip addresses. and the non verifiable e-mail addresses. Is it possible that i contact you via IM. that would be a great help.
Just wanted to add that this situation could have been avoided had I been given a single hint of whats going on prior to the suspension.
April 24th, 2005, 12:11 PM #8
JUST AN UPDATE : Though my account isn't reinstated but the issue stands resolved. I am in fact quite impressed the way Brian handles issues and the super-fast replies to all e-mails. WAKE UP ye people at CJ.
I certainly wish I would be able to work more with shareasale.com
May 28th, 2005, 11:14 AM #9
I see u r there. I recently sent an email to both you and the client service department.
plz check for the same and update me accordingly.
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