What is going on???

I'm filling out your new form and continue to get the following message:

"Error, we were not able to verify your legal name and address with a third party verification service. Please check your legal name and address and try again. "

We're a corporation in California, you have our tax id # and you need a third party to verify that we exist?

Get hold of me so we can get this resolved because I sure can't get hold of you on that form you have on your site.