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  1. #1
    Newbie
    Join Date
    April 28th, 2005
    Posts
    21
    Can't log into Synergy Analytics
    When I click on Synergy Analytics, I get this.
    I try to enter my info, but it won't accept the username and PW.

    Anyone else?

    ------------------------------
    Unable to Log In
    An unexpected error has occurred in SynergyAnalytics. Please re-try your request at a later time.

    Error Details
    Error Codes: OPR4ONWY:U9IM8TAC
    Location: saw.threads, saw.threadPool, saw.threadPool, saw.rpc.server.socketServer, saw.rpc.server, saw.rpc.server.responder, saw.httpserver.request, saw.connectionPool.getConnection
    File: connection.cpp, Line: 309
    State: 08003. Code: 10017. [NQODBC] [SQL_STATE: 08003] [nQSError: 10017] The connect operation failed. [nQSError: 10092] The Siebel Analytics Server is not currently running. (08003)

    The content you've requested requires that you be logged in to the SynergyAnalytics™.

    Please enter your User ID and Password below, and then press the Log In button.
    User ID
    Password
    Remember my ID and password

  2. #2
    ABW Ambassador Grumpy's Avatar
    Join Date
    January 18th, 2005
    Location
    Mesa, Arizona
    Posts
    1,123
    It's not just you - I think a lot of us are having the same problem. The goddamn mail server isn't working either. Guess they don't want us to get in and check what's going on with our payments! What a disorganized mess LS has turned out to be and, by the looks of it, it's only going to get worse. Steve Messer said in one of his "updates" that if we have any queries we can send him an email. WELL I've sent him an email but of course I have not received any reply (not even an acknowledgement).

  3. #3
    A Real *and* Darn Cool Member! lstolze's Avatar
    Join Date
    March 23rd, 2005
    Posts
    822
    Add me to the 'What's going on now?!' group...
    ~Lisa - Brilliant Mastermind, or Nut? You decide!

  4. #4
    Full Member
    Join Date
    January 18th, 2005
    Posts
    477
    It's working now.

    marcelle

  5. #5
    "An Englishman In New York" TJ's Avatar
    Join Date
    January 18th, 2005
    Posts
    3,282
    It's working, but it still doesn't show a payment, so it's still broken in my mind

  6. #6
    Full Member
    Join Date
    January 18th, 2005
    Posts
    477
    TJ wrote:
    It's working, but it still doesn't show a payment
    Ditto!

    so it's still broken in my mind
    I see your point

    marcelle

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