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  1. #1
    pph Expert! Gordon's Avatar
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    January 18th, 2005
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    Is Linkshares FTP working?
    Can you get your datafeeds from Linkshare using the merchandiser ftp info they gave you ages ago?

    All of a sudden for the last 3 days I have not been able to retrieve them.
    One day parasites and their ilk will be made illegal, I bet a few Lawyers will be pissed off when the day comes.
    Mr. Spitzer is fetching it nearer

    YouTrek

  2. #2
    Outsourced Program Manager Chris -  AMWSO's Avatar
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    January 18th, 2005
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    WomanHT sent me a Mondera Feed within the last 48 hours which she had just grabbed so it was working then, maybe you can ask her if she can presently get access?

    I don't have a merchandiser account. Ought to get one so I can test these sort of things hadn't I

    Cheers

    Chris
    Affiliate Marketing by AMWSO. Skype - chrissanderson ::: TEL 1-720-336-1784 ::: www.amwso.net
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  3. #3
    ABW Ambassador Greg Rice's Avatar
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    Not working for me, been a few weeks now and still nothing. Complain here, send emails-nothing from LS. I'm getting to the point where an email to the merchants may be in order.
    Greg Rice Affiliate Program Management
    www.gocmc.com info(AT)gocmc.com | 330-259-1223

    Join us! - MiNeeds.com | DiscountCandleShop/CheeseSupply | Feng Shui Plaza

  4. #4
    Member concorde's Avatar
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    January 18th, 2005
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    Now I feel the feed is useless because
    1. Some merchants only provide product name and price in their feeds, no long descriptions at all.
    2. Even if a merchant provides full detailed info, it's still useless. If you've read the Google spamguide.doc, you will know what am I saying.
    3. They only provide links (with tracking info) which link to product info page on merchant's website, but I also need to get links which enable my visitors to access the buy now page/shopping cart of merchant's site directly. Same reason as #2

  5. #5
    pph Expert! Gordon's Avatar
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    Thanks guys I've just emailed Kalia. I'll keep you posted.
    One day parasites and their ilk will be made illegal, I bet a few Lawyers will be pissed off when the day comes.
    Mr. Spitzer is fetching it nearer

    YouTrek

  6. #6
    Full Member heisje's Avatar
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    .

    2. Even if a merchant provides full detailed info, it's still useless. If you've read the Google spamguide.doc, you will know what am I saying.

    google is not the universe, far from it . . .

    heisje


    .

  7. #7
    Crazy Cat Lady Heidi's Avatar
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    I was able to get my feeds yesterday - took me 2 tries to get them all but I did manage to get them.
    Heidi
    "Happy are those who dream dreams and are willing to pay the price to make them come true"

  8. #8
    ABW Ambassador Greg Rice's Avatar
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    January 18th, 2005
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    Still nothing for me. How about it LS, any plans to fix this?
    Greg Rice Affiliate Program Management
    www.gocmc.com info(AT)gocmc.com | 330-259-1223

    Join us! - MiNeeds.com | DiscountCandleShop/CheeseSupply | Feng Shui Plaza

  9. #9
    Affiliate Network Rep
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    June 21st, 2005
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    Hello,

    I am a tech contact at Linkshare and am looking further into the matter to see what/if any issue there may be, preventing affiliates from downloading product data files. I hope to be able to get back to you soon. I will follow up with another post then.

    Thank you,
    JasonLS

  10. #10
    Crazy Cat Lady Heidi's Avatar
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    Jason - Why don't you guys go back to normal FTP methods for these feeds! Every other place we get them from doesn't have such a funky scheme.

    I think the biggest issue I've had is that it times out while trying to retrieve the feeds at times or just disconnects me in the middle.
    Heidi
    "Happy are those who dream dreams and are willing to pay the price to make them come true"

  11. #11
    Affiliate Network Rep
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    June 21st, 2005
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    One issue which may have affected some affiliates' ability to download product files successfully was uncovered today and resolved. Gordon, please try it, you should be able to work with ftp now. If anyone else still has issues with retrieving these files, for now please contact Linkshare affiliate support group with the following information:

    1) ftp username

    2) date/time of login or retrieval attempt (please provide timezone in GMT or state your timezone so that we can track the login/retrieval attempt if need be).

    3) IP address from which you are attempting to login from. Please recall that a static IP address is needed. So if you are providing us with the IP address of your DSL or Cable connection, this may change periodically, thus causing you problems.

    4) Error message which you are receiving.

    Please do not include any passwords.

    Thank you,
    JasonLS

  12. #12
    ABW Ambassador Greg Rice's Avatar
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    No change here, still get "connection closed by remote host". Email sent.
    Greg Rice Affiliate Program Management
    www.gocmc.com info(AT)gocmc.com | 330-259-1223

    Join us! - MiNeeds.com | DiscountCandleShop/CheeseSupply | Feng Shui Plaza

  13. #13
    Newbie aggieboy's Avatar
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    February 9th, 2005
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    Exclamation PASV FTP Session
    Having some problems with connecting to Linshare's FTP server by means of a 'pasv' session (as opposed to an active session). Has anyone has this kind of problem? Pretty frustrating...

    -Chad

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