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  1. #1
    Newbie
    Join Date
    June 24th, 2005
    Posts
    4
    Problem receiving 1 month trial Assoc Eng key
    To Whom it May Concern:

    I have requested a 1 month trial Associate Engine key three times in the past two weeks sent from two different email addresses (domv@creativsoft.com and domvirgilio@yahoo.com) to no avail. I have checked the spam folders, etc. and do not believe my isp (Earthlink) is blocking mail from cusimano.com. Our local spam filters have the cusimano.com domain as a "friend" as per your site instructions.

    Is there a phone number that I can call during business hours to request a trial key? Do you have a record of my three email requests?

    I believe I will ultimately purchase your product but would like to have a trial key to experiment with the item detail pages/formats before buying. And, until a phone or email connection with your company is established, I'm concerned that the purchased key may not arrive by email.

    Your help would be appreciated.

    Sincerely,

    Dom Virgilio

  2. #2
    ABW Ambassador cusimano's Avatar
    Join Date
    January 18th, 2005
    Location
    Toronto, Canada
    Posts
    1,369
    There's a backlog of key requests. They are being processed in order. You'll receive your key probably Monday or Tuesday. Thanks for your patience. While waiting for a key, you can go ahead and install Associate Engine and learn how to use it. Key requests for purchased licenses are processed ahead of all other key requests.

    Yours truly,
    Cusimano.Com Corporation
    per: David Cusimano

  3. #3
    Newbie
    Join Date
    April 22nd, 2005
    Posts
    31
    Gee David, you go way for five days (last week) and have a back log..tisk tisk tisk. See what happens with you go to a conference.

    Thanks for all the great scripts!!!

    Mike

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