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June 24th, 2005, 10:32 PM #1
Problem receiving 1 month trial Assoc Eng key
- Join Date
- June 24th, 2005
To Whom it May Concern:
I have requested a 1 month trial Associate Engine key three times in the past two weeks sent from two different email addresses (firstname.lastname@example.org and email@example.com) to no avail. I have checked the spam folders, etc. and do not believe my isp (Earthlink) is blocking mail from cusimano.com. Our local spam filters have the cusimano.com domain as a "friend" as per your site instructions.
Is there a phone number that I can call during business hours to request a trial key? Do you have a record of my three email requests?
I believe I will ultimately purchase your product but would like to have a trial key to experiment with the item detail pages/formats before buying. And, until a phone or email connection with your company is established, I'm concerned that the purchased key may not arrive by email.
Your help would be appreciated.
June 25th, 2005, 12:29 PM #2
There's a backlog of key requests. They are being processed in order. You'll receive your key probably Monday or Tuesday. Thanks for your patience. While waiting for a key, you can go ahead and install Associate Engine and learn how to use it. Key requests for purchased licenses are processed ahead of all other key requests.
per: David Cusimano
June 25th, 2005, 02:11 PM #3
- Join Date
- April 22nd, 2005
Gee David, you go way for five days (last week) and have a back log..tisk tisk tisk. See what happens with you go to a conference.
Thanks for all the great scripts!!!
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