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  1. #1
    Newbie
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    January 18th, 2005
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    12
    $0.00 sale - AcmeHardware
    I have several transactions from May that show status "locked" whose sale amount and commission amount is $0.00

    Am I missing something here? Should I drop this merchant?

  2. #2
    Member
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    January 18th, 2005
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    64
    Same happened with me for another merchant at ShareASale. No respone from anybody.

  3. #3
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    3,657
    We are working on the transactions for Acme that showed zero in may, should be updated shortly.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  4. #4
    Full Member
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    January 18th, 2005
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    441
    Same here with Acme
    I posted about this problem in another thread saying that I had a sale that generated $0.00 commish but I didn't name the merchant. Now that I see others have had the same problem, my $0.00 sale was also with Acme Hardware.

    I emailed them and in their one line reply they blamed it on SAS tracking being down at the time. Right. So I contacted SAS directly about this and they said the problem was on Acme's side, and they were working on posting correct commissions from Acme Hardware.

    That's good enough for me.

    Catwoman

  5. #5
    Newbie
    Join Date
    January 18th, 2005
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    12
    any update on when this will be fixed - still showing $0.00

  6. #6
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    3,657
    We are working with Acme on this and awaiting some things from them - wish I could give you more of an update but I don't really know how long this is taking right now...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  7. #7
    Member
    Join Date
    January 18th, 2005
    Posts
    64
    Brian, same thing happened with me with perfumeguys. I emailed SAS, did not hear back.

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