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August 14th, 2005, 07:51 PM #1
- Join Date
- August 14th, 2005
Before I name a reputable merchant, I would like to know your experience with corrected transactions.
This one made about 36% comission corrections in a period of three months regarding 20-25 transactions. The reason is mostly "Invalid Credit Card" and once returned merchandise.
They didn't reply yet to my two e-mails sent almost three weeks ago. CJ's responsibility in protecting publishers is condensed in this reply: "It is within the advertiser's rights to correct transactions as they deem necessary..."!
IMO this ratio is extremely high.
September 20th, 2005, 11:22 AM #2
That does seem a bit high.
The only acceptable reasons for corrections that I know of are fraud (the credit card
used was stolen,) double order or cancelled order.
And those are rare and far between.
Contact their program manager