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  1. #1
    Join Date
    August 14th, 2005
    Average corrections?
    Before I name a reputable merchant, I would like to know your experience with corrected transactions.
    This one made about 36% comission corrections in a period of three months regarding 20-25 transactions. The reason is mostly "Invalid Credit Card" and once returned merchandise.
    They didn't reply yet to my two e-mails sent almost three weeks ago. CJ's responsibility in protecting publishers is condensed in this reply: "It is within the advertiser's rights to correct transactions as they deem necessary..."!

    IMO this ratio is extremely high.

  2. #2
    Affiliate Manager midPhase-Dan's Avatar
    Join Date
    February 21st, 2005
    Chicago, IL
    That does seem a bit high.

    The only acceptable reasons for corrections that I know of are fraud (the credit card
    used was stolen,) double order or cancelled order.

    And those are rare and far between.
    Contact their program manager

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