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  1. #1
    Newbie
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    Negative Balance
    CJ has subtracted the amount I earned last month from my account TWICE and I'm now showing a negative balance. It just gets worse and worse....

  2. #2
    Chick with Brains Tracy's Avatar
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    You're not the only one that they've processed the payment for twice. See the discussion at the bottom of the

    Balance Surge thread.

  3. #3
    Resident Genius and Staunch Capitalist Leader's Avatar
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    Quote Originally Posted by drlolipop
    CJ has subtracted the amount I earned last month from my account TWICE and I'm now showing a negative balance. It just gets worse and worse....
    Mine too. I about had a heart attack when I saw that negative figure!!

    Luckily, ABW is here with the defib once again
    There is no knowledge that is not power. ~Hemingway

  4. #4
    ABW Ambassador meadowmufn's Avatar
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    Same here, Leader. ABW is the first place I go to if there's CJ weirdness. I save the heart attack until AFTER I check ABW. If it's not posted here, that's when the coronary begins.

  5. #5
    More Cheesier Than Ever Cheesehead's Avatar
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    Yes, strange. It seems like they subtracted twice but it appears they made the payment twice as large as well.
    This World is Not My Home
    We're gonna go inside, we're gonna go outside, inside and outside. . . And then we're gonna go go go and we're not gonna stop til we get across that goalline! Quotes from the movie Rudy, 1993

  6. #6
    Chick with Brains Tracy's Avatar
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    It's the wee hours of the morning. The real heart attacks are going to be in the morning when the CJ Team arrives at work and sees what has happened. Can you imagine? What if the money is transferring while they sleep?

  7. #7
    Chick with Brains Tracy's Avatar
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    Quote Originally Posted by Cheesehead
    Yes, strange. It seems like they subtracted twice but it appears they made the payment twice as large as well.
    Look at your Transaction Summary page. Click the amount in Publisher Payments in the last box titled Current Balance. You'll see two Publisher Payments at the bottom of the list. If you click on DETAIL for each, you'll see that they have different transaction numbers, and were processed at different times of day.

    Looks like the payment processing program ran twice in one day.

  8. #8
    Affiliate Addict Robert484848's Avatar
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    Glad to hear I am not alone.
    This upgrade keeps getting better and better! I can't wait for part 2.
    winning is a habit unfortunately so is losing

  9. #9
    Chick with Brains Tracy's Avatar
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    Yeah, except you know that once they figure out what they did they will be reversing one of those payments even if they both make it all the way to the bank.

  10. #10
    pph Expert! Gordon's Avatar
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    Todd can I bill CJ for my heart pills? I needed them after seeing my balance drop.
    One day parasites and their ilk will be made illegal, I bet a few Lawyers will be pissed off when the day comes.
    Mr. Spitzer is fetching it nearer

    YouTrek

  11. #11
    ABW Ambassador Snib's Avatar
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    Wow, what a mistake. I've got the same issue going on here. They better hope this money doesn't reach our bank accounts.

    - Scott
    Hatred stirs up strife, But love covers all transgressions.

  12. #12
    Full Member id2k's Avatar
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    same problem here also.....again i am saying this cj tech team is not being paid well i guess

  13. #13
    MasterMike HardwareGeek's Avatar
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    Hmm if I am not mistaken CJ can't just stop the DP payment once its started. And if it does arrive at your account they can't just suck it out of your account back into theirs.

    I am guessing if they did send two payments a lot of you will have NEGATIVE Balances until CJ gets their Dinero back. But I could be wrong but I don't think they can just cancel Direct deposit with out paying a hefty fee in the process or something.

  14. #14
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    Has Todd posted anything regarding this? It would be great to hear something from cj here.

  15. #15
    Chick with Brains Tracy's Avatar
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    Quote Originally Posted by HardwareGeek
    Hmm if I am not mistaken CJ can't just stop the DP payment once its started. And if it does arrive at your account they can't just suck it out of your account back into theirs.
    Actually, they have the right to reverse any payment they make. It's a standard clause in any direct deposit contract you enter into. Even at a real world job, they have the right to reverse payroll deposits because mistakes are made.

    Moot point, though. I just signed in to see if I could find their contract terms and my balance is back to normal and the double-deposit is back to only one.

    That's the end of that excitement.

  16. #16
    Resident Genius and Staunch Capitalist Leader's Avatar
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    Mine's back to normal, too.

    Has Todd posted anything regarding this? It would be great to hear something from cj here.
    Todd hardly ever posts at this time of night! I've seen his posts come in as late as 1:40AM Eastern if he's up late, but that's about it.
    There is no knowledge that is not power. ~Hemingway

  17. #17
    Member Chocolate_Chicken's Avatar
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    hehe it only took them an hour or so to fix *that*.

  18. #18
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    Im just waiting for some rude person with thousands of posts to their name to tell you you're all imagining this and that you should stop blaming cj for your cj problems.

  19. #19
    Full Member affiliate4all's Avatar
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    I remember it was not long ago when google had a similar problem. Though there was a week's difference between the two transactions. And nobody's balance went negative as well.
    All the similar upgrades, all the similar problems and all the BIG networks. Is it an epidemic?... networkamania....maybe upgradamania?

  20. #20
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    any payments?
    anyone got their direct deposit hitting their account yet? not me today yet, I usually get it the next day from cj after they deposit but not this time

  21. #21
    Plazan Merchant Neil's Avatar
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    hehe it only took them an hour or so to fix *that*.
    funny how that happens..

    when they owe you, it takes weeks... months to fix.
    when you owe them.... an hour only
    Find us at shareasale.com 12% commission
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  22. #22
    ABW Ambassador Ron Bechdolt's Avatar
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    No, all my transactions process during the night and I did not get my payment today. And, of course, I see a preauthorization posted during the night for my server bill. Good thing I transferred some money into my business account yesterday or I'd have had an overdraft fee.

    For me this means it will not be here until tomorrow which means it did not get sent yesterday.
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  23. #23
    Ad Network Rep ToddCrawford's Avatar
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    We are investigating this issue and will update everyone once we know what happended.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

  24. #24
    ABW Ambassador Ron Bechdolt's Avatar
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    Darn, I was hoping Todd was going to tell us that, that because of this really rare delay, CJ was fronting us next months commissions by paying us twice this month.

    Oh, well.

    Todd, are you checking on why there were duplicate withdrawls from the account or why we did not get our money in our accounts today or both?
    Ron Bechdolt | Affiliate Program Management Consultant
    7 Days A Week Marketing

  25. #25
    Ad Network Rep ToddCrawford's Avatar
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    Both.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

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