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  1. #1
    Crazy like a fox suzigeek's Avatar
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    January 18th, 2005
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    Can't access ftp server.
    Anyone else having problems logging into ftp server for shareasale?

    I keep getting can't establish connection.
    Why do things like this happen when your finally getting around to things you've been putting off for awhile?
    Suz~~GearGirl~~

  2. #2
    Newbie Cygnus's Avatar
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    September 6th, 2005
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    I had some intermittent problems yesterday, but was finally able to get in last night.

    Semi-related....what's the deal with having to be approved manually for FTP access if you're already approved for a program? That just slows us super-affiliates down.

    Cygnus

  3. #3
    Newbie Cygnus's Avatar
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    Suzi -

    I'm getting the problems again too...it takes the login name, but doesn't try for the password and thus isn't authenticating.

  4. #4
    Crazy like a fox suzigeek's Avatar
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    It just popped me right in...although its the end of my work day and I don't have time...but I'll download them for the morrow
    Suz~~GearGirl~~

  5. #5
    Newbie
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    September 9th, 2005
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    I haven't been able to connect to FTP since May (2005) what's the deal? I did not change any settings, no - it just won't connect and share-a-sale ain't replying my mails for support. there must be more people out there with the same problem, eh?

  6. #6
    Crazy like a fox suzigeek's Avatar
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    Funny name you got there mr.president(former).

    I have only had a few intermittent problems w/ftp access. Maybe you should check your settings again since you did not change them. Do you still see that you have ftp access in the shareasale control panel? Shaeasale has always responded to my support requests.
    Suz~~GearGirl~~

  7. #7
    Newbie
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    January 18th, 2005
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    Hi All,

    No ftp connection here. I get connected but connection aborted on their end. Doesn't even get to the login and password.
    This has been this way for months.

    Chris

  8. #8
    Crazy like a fox suzigeek's Avatar
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    I haven't had an issue since the 7th and before that I never had a problem. Have you emailed shareasale about it? If I couldn't have access for months I certainly would have raised a stink awhile ago since I wouldn't be able to update sites.
    Suz~~GearGirl~~

  9. #9
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    January 18th, 2005
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    Quote Originally Posted by smallstorm
    Hi All,

    No ftp connection here. I get connected but connection aborted on their end. Doesn't even get to the login and password.
    This has been this way for months.

    Chris

    If you can PM me your username or userID I will look into why this is... it could have been a series of failed logins that locked your account, etc...

    Same for KlintBillton I will look at yours as well.
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  10. #10
    Newbie Rocketfuel's Avatar
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    September 12th, 2005
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    ftp not working for me either
    Hi Brian,
    The ftp isn't working for me anymore either, it worked fine on around the 6th but after that it won't log in. I tried to pm you to give you my login details but says i don't have enough posts, oh to be a newbie at this forum lol.

  11. #11
    Affiliate Manager
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    February 28th, 2005
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    Rocketfuel...If you can't PM yet, you can probably just send all the details in an email to shareasale@shareasale.com

  12. #12
    Plazan Merchant Neil's Avatar
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    Brian.
    it gives me concern that affiliates are having trouble
    getting FTP access. does this mean that affiliates in my program
    could be having problems getting my feeds ???
    Find us at shareasale.com 12% commission
    Shareasale Merchant 7191
    PLAZAN SKIN CARE As seen on TV . Used by Jennifer Lopez

  13. #13
    Newbie Rocketfuel's Avatar
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    September 12th, 2005
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    Thanks Amy will do

  14. #14
    Newbie
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    January 18th, 2005
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    I can't get in either. I have had problems for months. Having to get the datafeeds one-by-one (page1/page2/etc.) is a pain. It takes too much time (which I never have enuf of!)

  15. #15
    Newbie Cygnus's Avatar
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    September 6th, 2005
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    I hate to drag up old threads, but after several weeks of the SAS FTP working properly, I ran into the failures again all day...trying to get a new feed. Bummer!

    Just for troubleshooting purposes, it creates a socket connection, but never gets to the login sequence.

    Cygnus

  16. #16
    Newbie Cygnus's Avatar
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    Still not getting in this morning...getting annoyed.

  17. #17
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Cygnus,

    Send me your username... I've been able to login all day so I am guessing it might be something specific to your account - you can PM me here with the info...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  18. #18
    Newbie Cygnus's Avatar
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    Brian -

    I already sent it to you earlier today (via e-mail) -- I sent an e-mail to the shareasale general address too; I can't PM on ABW until I have a certain number of posts. The userid is 'sinkwitz'

  19. #19
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    Cygnus,

    I've worked on it a bit - though didn't find anything specifically wrong in your account. I made some settings changes around 7 EST if you haven't tried since then....
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  20. #20
    Newbie Cygnus's Avatar
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    It is still broken to me. I can FTP elsewhere to all my hosts and other network feeds without any issue. This is what I see...

    Connecting to () -> IP: SAS EDITED PORT:
    Connected to () -> Time = 160ms
    Socket connected waiting for login sequence.
    An established connection was aborted by the software in your host machine.
    Active Help Link: http://www.smartftp.com/support/kb/index.php/58
    Last edited by Brian - ShareASale; October 3rd, 2005 at 10:27 PM. Reason: Just like to keep addresses off public boards

  21. #21
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    I will check on it and see what I can do.

    In the meantime - you are able to download the entire feed via your account (not seperated into multiple pages) - FYI...
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  22. #22
    Newbie Cygnus's Avatar
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    September 6th, 2005
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    Thanks Brian...got the datafeed (via the download). That sure eliminates the need for FTP access if the csv files are updated automatically.

    Cygnus

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