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  1. #1
    ABW Ambassador netnow22's Avatar
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    Is Linkshare DOwn? Again?!
    I have been trying to log on to Linkshare for the last 8 hours with no luck. Has anyone else been having trouble?

  2. #2
    Prince of Content Vinny O'Hare's Avatar
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    January 18th, 2005
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    It is back up now! Just noticed a dell sale didnt track but I wasn't expecting it to in the first place anyway. my neighbor bought one of those all in one printers a week ago

  3. #3
    Affiliate Manager
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    Logged on this morning to LS...no prob.
    Tried to log on 10 minutes later....down again!!!

    They gave us a procedure on how to chnage security settings, cookies, blah blah blah....none of it worked. On the bottom of the sheet in the fine print it says that those procedures don't work, then that's the end of their technical support on the issue of not being able to log in....great!

  4. #4
    ABW Ambassador
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    January 18th, 2005
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    Phew - I just finally got it. I've been trying for an hour!

  5. #5
    ABW Ambassador netnow22's Avatar
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    Opps Down AGain!!!!!!!!!! 10:11 Am EST

    Thanks for the notice

  6. #6
    Member Sudilly's Avatar
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    January 18th, 2005
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    Unhappy
    down for me.

  7. #7
    Affiliate Manager
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    I left a message yesterday for merchant tech support. Have they called yet?....nope. They must be out taking Japanese lessons.

  8. #8
    ABW Ambassador netnow22's Avatar
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    I bet the Japanese are smart enough to run a network like this unlike the backwoods rednecks that currently run it.

  9. #9
    Affiliate Manager
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    Maybe when they said a memory upgrade was in the works, they didn't the mean the computers.

  10. #10
    ABW Ambassador netnow22's Avatar
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    Talking
    Quote Originally Posted by Netspeed
    Maybe when they said a memory upgrade was in the works, they didn't mean the computers.

    Thats worth repeating......

  11. #11
    ABW Ambassador LinkShare Moderator's Avatar
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    January 18th, 2005
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    Some users are experiencing sporadic issues when logging into the interface. We are trouble shooting the issue. I will post an update as soon as I know more.

    Kelli

  12. #12
    15 years and counting
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    January 18th, 2005
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    Kelli, for the third day in a row, the Click-Throughs are not being reported.

  13. #13
    Affiliate Manager
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    Quote Originally Posted by Zeus
    Kelli, for the third day in a row, the Click-Throughs are not being reported.
    And we show hits coming into our website but LS says there's no activity.

  14. #14
    ABW Ambassador LinkShare Moderator's Avatar
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    I just posted an update on the click reporting delay to the LinkShare Reporting thread. My apologies for the delayed response. I was en route yesterday coming back from a business trip. Click data reporting for 9/12-14 is delayed. ETA for 9/12 data is end of business today. ETA for 9/13-14 data is 9/16 end of business.

    Kelli

  15. #15
    ABW Ambassador Grumpy's Avatar
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    Quote Originally Posted by LinkShare Moderator
    I just posted an update on the click reporting delay to the LinkShare Reporting thread. My apologies for the delayed response. I was en route yesterday coming back from a business trip. Click data reporting for 9/12-14 is delayed. ETA for 9/12 data is end of business today. ETA for 9/13-14 data is 9/16 end of business.

    Kelli
    Kelli what about transactions for the days with the missing data? Is reporting for those also delayed? I've seen some very sporadic reporting lately. I noticed that two sales dating back to the 18th and 21st August were only processed on 9/14. There is definitely a big gap in transaction reporting.

  16. #16
    Life is Supposed to be Fun! Rexanne's Avatar
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    January 18th, 2005
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    12,360
    I had no problem loggin in yesterday, today, it won't let me log in using FireFox. Something changed there overnight.
    Peace,

    Rexanne

    Rexanne.com
    Loving Everyone's Child Creates Magic


  17. #17
    ABW Ambassador LinkShare Moderator's Avatar
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    Grumpy,
    I'm not aware of any current delays in LinkShare transaction reporting. There was a very brief delay on 9/9 which was resolved the same day. The example you gave could be a result of a merchant reporting delay because of reporting on ship date or for other reasons.
    Kelli

  18. #18
    ABW Ambassador Grumpy's Avatar
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    Thanks Kelli. I guess it could be from the merchant's side as this one particular merchant's transactions do seem to take 5-9 days to post. However, almost a month is quite a big gap wouldn't you say?

  19. #19
    Affiliate Manager
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    Kelli....any update on the logging in issue?

  20. #20
    Newbie
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    June 2nd, 2005
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    Not able to login either.

    If it wasn't for this forum, we would NEVER find out what is going on.

    Is there any way of being notified by Linkshare when the system is down?

  21. #21
    Full Member fg20878's Avatar
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    March 29th, 2005
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    I can login without problem. I am in northeast US.

  22. #22
    Newbie
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    June 2nd, 2005
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    Just got in--thanks

  23. #23
    Affiliate Manager
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    Still down.....for 2 days. I hope we get a credit for the month!

  24. #24
    ABW Ambassador LinkShare Moderator's Avatar
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    As you can all see from this thread, the login issues are sporadic and vary from user to user. Our tech team is working on the situation. I will update everyone as soon as I know more.

    Kelli

  25. #25
    Member Sudilly's Avatar
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    Angry
    I finally got into LS; but still can't see what's going on with my payment...

    SynergyAnalytics is currently unavailable while we perform maintenance starting on 9/15/2005 at 8:00am EDT and ending on 9/19/2005 at 9:00am EDT.


    We apologize for any inconvenience

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