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  1. #1
    ABW Ambassador
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    Another Reporting Problem
    Check your reports. Do a 50 Best Performing Links for yesterday (Thursday) and do a transaction report, make sure they match up.

    They all match up except for 1 merchant who i had a couple of sales with.

    The 50 Best Performing Links showed commission and sales exactly half the amount of the transaction report.

  2. #2
    Internet Cowboy
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    Reports are not right. There have been lots of threads and Todd has not responded to a single one of them.
    CJ apparently no longer cares if their reports are faulty.

    We'll have to learn to live with it.


  3. #3
    ABW Ambassador Andy's Avatar
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    I think CJ must have hired a bunch of out of work Arthur Andersen people. We all know they can't add and subtract!

    And how unrealistic of us affiliates to actually expect our reports to BALANCE...

    Andy

  4. #4
    Ad Network Rep ToddCrawford's Avatar
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    It may be the difference between posting and event dates when you run the txn report. Performance reports (50 best links) are reported by posting date (I think).
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

  5. #5
    ABW Ambassador
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    Not even sure what you're trying to say. I'll give an example of what i'm seeing:

    transaction report will show 2 sales
    $100 sale - $10 commission
    $300 sale - $30 commisson

    then the 50 best performing links will shows those exact sales as
    $50 sale - $5 commission
    $150 sale - $15 commission

    The AM will get back to me today and let me know.

  6. #6
    ABW Ambassador ticketguyz's Avatar
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    Trust... are you truly running the "Transaction Report" or the "Commission Detail Report" (which happens to be the same as the "old" transaction reports)? If the former, that's your problem. The transaction reports will not show any data from the current month. It merely shows aggregated transactions from either 2 months prior extended sales or 1 months prior non-extended sales being paid by the merchant and transferred to your current balance (which could be more accurately described as pending commissions).

  7. #7
    ABW Ambassador
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    I ran a Thursday 50 Best Performing Links report and Commission Detail. Like i said they match exactly except for this one merchant and the sales and commission amounts are half. I sent this to the AM who took a look at it and sent it to their supervisor who sent it on to CJ.

  8. #8
    Ad Network Rep ToddCrawford's Avatar
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    It does not sound like an issue with our reporting - more likely somehting to with the advertiser tracking. If you contact CS, they can investigate this for you as well.
    Todd Crawford
    Co-Founder, Impact Radius

    Give me a minute before I post again

  9. #9
    ABW Ambassador
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    Yeah it was just for this one merchant. They're looking at it.

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