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  1. #1
    Member cckid's Avatar
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    Question about money in account
    Hi everyone -
    I signed up for SAS about 2.5 weeks ago and have already been able to make some money (YEY!) and it shows up in my account.
    My question is:
    How does the account funding work? If someone buys something, I get money. What happens if said client returns something? Do they take money away too? I don't want to have a negative balance because someone returned something, so what are "best practices" that you experienced folks use?
    Thanks for your help!
    cckid

  2. #2
    AM Navigator Geno Prussakov's Avatar
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    Good one.

    Say, you've earned 50 bucks; SaS wrote you a check them; but then someone returns something, and the merchant voids a transaction... Do you get a negative balance?

    I know there's a certain time limit for voiding transactions now. Is it only past this period that the affiliate can get paid, or how does it work?

    Geno

  3. #3
    Member cckid's Avatar
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    Yeah, that's exactly what I meant to ask too. I'm sort of hesitant about getting a check if the next month I'll just have a negative balance. And since this is just my first month, I don't want to pump any money into something that'll just turn out to be a moneypit.

    Quote Originally Posted by Geno - RussianLegacy
    Good one.

    Say, you've earned 50 bucks; SaS wrote you a check them; but then someone returns something, and the merchant voids a transaction... Do you get a negative balance?

    I know there's a certain time limit for voiding transactions now. Is it only past this period that the affiliate can get paid, or how does it work?

    Geno

  4. #4
    AM Navigator Geno Prussakov's Avatar
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    I'm sure someone from SaS will address your/our question here soon...

  5. #5
    Outsourced Program Manager
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    refund
    Hi;

    How can you possibly, as an affilite, have a negative balance?

    You make a sale and earn $25. 3 weeks down the road the sale is voided (returned merchandise) so you will then lose the $25 off of your next check.

    So you might be temp negative but not in the long run and I am sure SAS would not ask for the $25. (would you Brian?)

    No way can you owe money as an affiliate.

    I work as an affiliate and maybe once or twice a month I will see a refund notice for a previous sale. It is just deducted off my next wire.

    One question I would like to ask is what is the cut off for returns? Ie how long can a merchant be held responsible. I would image it all depends on the merchants return policy but what is the cut off date for SAS ?

    I worked at Sears as a kid and Sears as all Americans know has a refund policy 100%%%%.
    No matter how long.

    Funny as I was a shoe salesman, we would sometimes get guys bring in a totally worn out pair of shoes and claim they didn't fit. I would tell them to take a hike if it was up to me but the manager would say, "give them a new pair!" :-)
    Richard
    Affiliate Marketing Manager AMWSO
    Digestinol, Luxe-Design


    Every child is an artist. The problem is how to remain an artist once we grow up. Pablo Picasso

  6. #6
    AM Navigator Geno Prussakov's Avatar
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    Quote Originally Posted by Richard - AMWSO
    No way can you owe money as an affiliate.

    I work as an affiliate and maybe once or twice a month I will see a refund notice for a previous sale. It is just deducted off my next wire.
    Right. But what if you do not make another sale. On any number of reasons. Just don't sell a thing more. Go out of business. Does SaS then just loose the 25 bucks (that they paid you, hoping to deduct them from your next check)?

    Good issue brought up, cckid!

    Brian, we'd all love to hear you on this.

    Geno

  7. #7
    Member cckid's Avatar
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    I guess this question was too complicated. *shrug*

  8. #8
    Plazan Merchant Neil's Avatar
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    As a merchant, i have had on one occasion goods returned .
    we allow 30 days from day of purchase.
    it was an affiliate sale with a commish of around $20.
    we didnt even try to take back the money.
    So i think it depends on the merchant..
    Find us at shareasale.com 12% commission
    Shareasale Merchant 7191
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  9. #9
    Member cckid's Avatar
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    Thanks!
    Thanks, Neil!
    Have a great day,
    cckid

  10. #10
    Super Sh!t Stirrer SSanf's Avatar
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    Don't worry about it. I have used SAS for a very long time with never a hitch. Just make your pages and try not to be concerned about "might of," "would ofs" that probably will never happen.
    Comments are opinion unless otherwise noted. Remember, pillage first. Then burn. Half of all people in the world have IQs under 100. You best learn to trust ol' SSanf!

  11. #11
    ShareASale President/CEO and ABW Veteran Brian - ShareASale's Avatar
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    All - when the check is paid, the transactions are "locked" so that they can't be voided. In some rare circumstances this needs to be overridden, however, as it states in the Terms of Agreement you will never be asked by ShareASale to send money back to us (as an affiliate).
    Thanks,

    Brian Littleton
    President/CEO - ShareASale.com, Inc.

  12. #12
    Plazan Merchant Neil's Avatar
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    cckid.
    you cant ask for better than that ..
    Find us at shareasale.com 12% commission
    Shareasale Merchant 7191
    PLAZAN SKIN CARE As seen on TV . Used by Jennifer Lopez

  13. #13
    Member cckid's Avatar
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    wowza
    No doubt about that!
    Thanks everyone...
    Brian, that's a great policy!
    Thanks for watching out for us "little people"!

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