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  1. #1
    Dream Cruise megatonloh's Avatar
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    Pay Day but not a happy one
    I cannot understand about this particular cj report:

    ---------------------Sale Amount------Commission-----Corrected----Status

    1 Zappos.com---------$95.90-----------$14.38--------($37.16)-----locked

    2 Zappos.com----------$0.00------------$0.00--------($12.74)-----locked

    3 Zappos.com---------$194.85----------$29.23--------($11.09)-----locked

    4 Zappos.com---------$0.00-------------$0.00--------($11.09)-----locked

    For #1 they are taking back more than the original commission.

    For #2 & #4 no sales and no commissions yet they are corrected with a negative value, i.e to say instead of making money I have to pay them??

    Can someone please help me to explain the above report.

    Thanks

  2. #2
    Member Chocolate_Chicken's Avatar
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    #1 and #3, check the transaction detail link (to the far right on the reports page) and you may find that the original amount is higher than what is displayed out in the open; possibly somebody ordered several items and returned one, so there is a partial reversal.

    #2 and #4: these are normal. These simply negate the positive value of the original transaction, for an effective commission of $0.00 on returned or cancelled items.

  3. #3
    Dream Cruise megatonloh's Avatar
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    Thanks C_C, just went in to check, looks like they are in order.

    But don't understand why they want to sum it up that way. Previously we can see the reverse tnxt quite easily, but now if you do not walk through the report many times or ask them here you would not be able to find the answer immeadiately.

    Thanks

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