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  1. #1
    ABW Ambassador Sam Bay's Avatar
    Join Date
    January 17th, 2005
    Gap & Old Navy Returns
    First off, this is not your usual reversal complaint. Because this merchants, gap & old navy, are not supposed adjust commission for returns and cancellations, because the deduction is already built-in the commission structure. Explanation below.

    Gap & Old Navy advertise that they pay 5% on sales. But, they actually pay 4% -- they calculate 20% of total sales will either will cancelled, returned or reversed, thus the automatic reduction of commission. That's what I mean by "built-in reversal" deduction. I am ok with that, in fact, I have been ok with that for 2,5 years. And this is, umm, was, in ther Affiliate Agreement.

    But now, they started reporting returns and cancel comissions on them, which is a double play. I have not received any communication from them regarding any change in this matter. What's funnier is, their Affilaite Agreement link at BeFree goes to their homepage, beause there is no longer an affiliate agreement page. Conveniently? I think so.

    Can anybody from CJ/BeFree can explain us what's going on?

  2. #2
    2005 Linkshare Golden Link Award Winner  ecomcity's Avatar
    Join Date
    January 18th, 2005
    St Clair Shores MI.
    Talk about a complete disconnect from the needs of their affiliates.
    Webmaster's... Mike and Charlie

    "What have you done today to put real value into a referral click...from a shoppers viewpoint!"

  3. #3
    Life is Supposed to be Fun! Rexanne's Avatar
    Join Date
    January 18th, 2005
    Los Angeles
    Wasn't The Gap supposed to be closing their online store? Could be part of the problem.

    Loving Everyone's Child Creates Magic

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