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December 13th, 2005, 01:34 AM #1
Plazan site down
- Join Date
- January 18th, 2005
Is it just me or is the whole site down? Every time I try to reach it through one of my links or a direct type in I get "page cannot be displayed".
December 13th, 2005, 01:55 AM #2
December 13th, 2005, 01:58 AM #3
I get the same
Edited to add: sorry Neil, didn't see your reply before posting
December 13th, 2005, 02:04 AM #4
December 13th, 2005, 02:34 AM #5
here is what i got from my hosting, live chat,,
we will try to get you back as soon as possible
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Kevin N.'
Kevin N.: Welcome to "deleted" live chat service. How may I assist you?
Neil: my site is down
Kevin N.: Hi
Kevin N.: I apologize for inconvenience; we are experiencing network difficulties at this time.
Kevin N.: Our system administrators are working diligently to resolve the issue ASAP.
Kevin N.: There is a slight network issue which is being resolved right now
Kevin N.: Thank you for your patience in this matter. It should UP very soon.
Neil: that dosnt help me my site is shopping , and losing money by the minute
Kevin N.: Thank you for your patience in this matter.
Neil: who said i was calm ?
Neil: please get my site up A.S.A.P
Kevin N.: I can understand you.
Neil: IT IS COSTING ME MONEY
Kevin N.: Our system admins are working diligently to resolve the issue ASAP.
Neil: please keep me informed at
Kevin N.: Sure
Kevin N.: Please contact us if you face problems.
Kevin N.: We're available 24/7 via chat, email, or phone.
Kevin N.: Take care and thank you for choosing [deleted], Good Bye !
Neil: yeh ! thanks
December 13th, 2005, 02:43 PM #6
Network issues are often "blamed" for anything from a server crash to someone tripping over a plug. I recall about two years ago, in Texas, a service tech dropped a screwdriver, and caused a short that blew up an main power panel in a NOC. There were literally over two thousand servers off line for about 12 hours.
On the other hand, sometimes it really is a network issue. I have two VPSs in a server farm in New Jersey, and they had sporadic network problems for much of the morning today. One of my servers has been occasionally offline (taking about 80 sites with it), while the other server has been fine.
Whatever the cause, any outage is frustrating at the least - and very costly at the worst. One problem that service techs have when a server, or system, or network (or whatever) goes down is explaining, or trying to explain the problem to all of the customers who are calling in. I know it is frustrating, but they really need to be working on the machines to get the problem fixed. Typically, the person answering the phone is not in the same location as the equipment - and to get an immediate update they will have to call (or page) the tech, who will then have to stop working on the problem - to answer the question.
December 13th, 2005, 02:51 PM #7
December 13th, 2005, 06:00 PM #8
More dollars spent on hosting can get you a server "cluster" with with automatic switching - in case one server goes down. This can even be done with different datacenters - in case a network goes down - but then it takes more dollars. (Not quite this simple, but it can be done. Just about anything can be done...it just gets more expensive...often a lot more expensive.)
December 13th, 2005, 06:11 PM #9Originally Posted by Neil
Geno Prussakov AM Navigator LLC Twitter.com/ePrussakov We Manage: These affiliate programs My Services: Affiliate program management, audit, consulting, speaking
December 13th, 2005, 07:30 PM #10
I am an affiliate of a large hotel fulfillment company. During the last major hurricane to cross Florida, an entire NOC in southeast Florida went offline for 48 hours. Our fulfillment company was effectively closed as were their thousands of affiliates. I still have contracts with other companies and was able to "move" reservations links to another source for my "main" sites. But, unfortunately, I am sure many people did not have that option.
Surprisingly, the "parent" of my affiliate company calculated the business each affilate lost and reimbursed us a pro-rata share for those 48 hours. That was, indeed, a class act; but it also meant a large bankroll. They have since moved their server farm to a NOC in Texas - well inland from the Gulf. And they have made a LOT of affiliates very, very loyal.
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