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  1. #1
    ABW Ambassador
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    Pets-Warehouse - unable to contact?
    I recently tried contacting the affiliate manager, then anybody, at Pets-Warehouse and nothing seems to work. Are these people still alive?
    The email address, henry@pets-warehouse.com was used to thank me for applying to their program at ShareASale, but my reply to that email bounced back to me. So, I logged into my in-house acct & found affiliate@pets-warehouse.com, which bounced. I then tried their regular support email address (support@pets-warehouse.com), which bounced. So I tried using their "can't find what you want" form, and got an error, so I have to assume that message didn't get through either... I also made sure to try emailing from two different accounts, and got the same results. I'm still waiting on a response from the ShareASale contact form, but I'm not holding my breath... I see they haven't had a forum here for quite some time... Anybody know what's going on?

    *edited to add that it seems ironic that they have a ABW Trusted Merchant logo on their front page...
    Last edited by Celicaphile; December 28th, 2005 at 07:20 PM.

  2. #2
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    I found another email address (pets@pets-warehouse.com) that also bounced back. I just sent an email to one listed on their WHOIS & will wait and see if that works... And I just tried their phone number and was told to call back tomorrow, though I'm not expecting anybody at their B&M to know anything or be of any help whatsoever at this point...

  3. #3
    Affiliate Miester my2cents's Avatar
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    send you a PM regarding your request

    Joe
    ++++++++++++++++++++++++++++++++++++++++++
    that's my2cents, 'cuz I'm a legend in my own mind....

  4. #4
    ABW Ambassador
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    Thanks, got it... mail@pets-warehouse.com bounced too. I've gotten a response from the address I tried from their WHOIS & am providing him w/ the info so far... It may be an issue w/ them not receiving the email in the form of an attachment, though I'm not sending it that way, so who knows...

  5. #5
    Defender of Truth, Justice and the Affiliate Way
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    Starting a thread about another pet merchant might get a response here. Sorry just in one of those moods.

  6. #6
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    I bought a shoot load, 6 months of pedigree for my baby at petfooddirect ... what a site, what a service ... and cheap!

    If you have pets, get their food at www.petfooddirect.com
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  7. #7
    ABW Founder Haiko de Poel, Jr.'s Avatar
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    I'll try to call them [pets-warehouse] tomorrow.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  8. #8
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    I was finally able to exchange a few emails with Bob, but Henry was out & will be out tomorrow apparently. I was informed that my payment will go through. Unfortunately, they don't offer the product linking through SAS, so I'm stuck w/ their in-house program... Thanks for the email addy Joe!

  9. #9
    Life is Supposed to be Fun! Rexanne's Avatar
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    Quote Originally Posted by Haiko de Poel, Jr.
    I bought a shoot load, 6 months of pedigree for my baby at petfooddirect ... what a site, what a service ... and cheap!

    If you have pets, get their food at www.petfooddirect.com
    What, no affiliate program?!
    Peace,

    Rexanne

    Rexanne.com
    Loving Everyone's Child Creates Magic


  10. #10
    Resident Genius and Staunch Capitalist Leader's Avatar
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    Quote Originally Posted by Rexanne
    What, no affiliate program?!
    They're at Perf... (it's a little link in their lower left nav.)
    There is no knowledge that is not power. ~Hemingway

  11. #11
    http and a telephoto
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    Pet Food Direct is a terrific company but they stiffed me for commissions when they left LS for Perf. I never put up Perf. links because of that.
    Deborah Carney
    TeamLoxly.com BookGoodies.com ABCsPlus.com

  12. #12
    Life is Supposed to be Fun! Rexanne's Avatar
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    Quote Originally Posted by Leader
    They're at Perf... (it's a little link in their lower left nav.)
    Aha - thanks Leader. Twice tonight. I owe you. :-)
    Peace,

    Rexanne

    Rexanne.com
    Loving Everyone's Child Creates Magic


  13. #13
    Life is Supposed to be Fun! Rexanne's Avatar
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    Quote Originally Posted by loxly
    Pet Food Direct is a terrific company but they stiffed me for commissions when they left LS for Perf. I never put up Perf. links because of that.
    Uh oh - not good but good to know. Thanks for the info Deb.
    Peace,

    Rexanne

    Rexanne.com
    Loving Everyone's Child Creates Magic


  14. #14
    Shimmy Shimmy Bang Bang shimmy's Avatar
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    Hi, which email address did you finally get a response from? They owe me money too. Thanks

  15. #15
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    This is Bob's (the webmaster's) address: removed email address as requested
    He said he's forwarding the payment request to accounting, so I guess he can get the job done while Henry's out...
    Last edited by Brian - ShareASale; January 6th, 2006 at 12:25 AM. Reason: Removed email address

  16. #16
    Affiliate Manager PetsWarehouse.com's Avatar
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    Have no fear we're here, Henry or myself can be reached if not by e-mail,
    at 800.991.3299.

    In the last few months many improvements have been made to the site and
    database of 41,000 products including over 26,000 pic's.

    New webservers are online, a newsletter will be going out to the current affiliates later this month with more details.

    I have fowarded the 2 requests to accounting as promised.

    Bob
    Bob Pets Warehouse
    Worlds Largest Pet Supply DataBase
    Join our Share-A-Sale Program [since 2003] Twitter



  17. #17
    ABW Ambassador
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    Thanks Bob... sorry if I stepped on anyone's toes (specifically yours) for posting email addresses. Mods can remove if anyone's worried about it...

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