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  1. #1
    Member
    Join Date
    October 12th, 2005
    Posts
    146
    Some tracked ...
    ABestKitchen (SAS)
    first order paid with PayPal -> did NOT track
    Yes, I followed all the way through back to merchant.

    second order days later ( today) paid with credit card -> did track
    Same pc settings/software, same link

    WindAndWeather ( CJ) did track

  2. #2
    Member
    Join Date
    October 12th, 2005
    Posts
    146
    Just wondering how this is acceptable ... I personally have spent better than $2k via paypal so far this year. Is this standard throughout the system?


    The reason your order did not track is because payment was made using
    paypal. Because paypal orders are completed at paypal.com, our system
    cannot track these orders with shareasale.com's tracking methods. With
    other payment methods, shareasale is able to record sales completed through
    our web site. Let me know if you have any questions.


    Thank you and best regards,


    Rick Papaleo
    AbestKitchen.com
    http://www.abestkitchen.com

  3. #3
    Life is Supposed to be Fun! Rexanne's Avatar
    Join Date
    January 18th, 2005
    Location
    Los Angeles
    Posts
    12,360
    That sucks
    Peace,

    Rexanne

    Rexanne.com
    Loving Everyone's Child Creates Magic


  4. #4
    ABW Founder Haiko de Poel, Jr.'s Avatar
    Join Date
    January 18th, 2005
    Location
    New York
    Posts
    21,609
    Quote Originally Posted by cozy
    The reason your order did not track is because payment was made using
    paypal. Because paypal orders are completed at paypal.com, our system
    cannot track these orders with shareasale.com's tracking methods. With
    other payment methods, shareasale is able to record sales completed through
    our web site. Let me know if you have any questions.


    Thank you and best regards,


    Rick Papaleo
    AbestKitchen.com
    http://www.abestkitchen.com

    BULLHHOCKEY! -> http://forum.abestweb.com/showpost.p...17&postcount=1

    PS ABK has nothing to do with ABW.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

  5. #5
    Member
    Join Date
    October 12th, 2005
    Posts
    146
    Agreed.
    Been there enough throughout the years to know to follow through back to merchants site in order to complete the order. I did ... it did not track and this was the excuse given.

  6. #6
    ABW Founder Haiko de Poel, Jr.'s Avatar
    Join Date
    January 18th, 2005
    Location
    New York
    Posts
    21,609
    If they didn't specifically disclaim any/all sales which use paypal as non commissionable in theiir TOS they owe you the money. Take a screenshot of it now.
    Continued Success,

    Haiko
    The secret of success is constancy of purpose ~ Disraeli

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